QUOTE(sexyspanishguitar @ Mar 25 2009, 11:12 PM)
davidmak
I dont think customers here in MALAYSIA have more says . I have already sent it for sure. And they said its the software problems. What does software problems got to do with BATTERY OVER HEAT??? AND WHEN CHRGING THE PHONE IT SAYS PLEASE USE ORIGINAL SE BATTERY???? AND MR JOHN WOO FROM SE NEVER EVER CALL ME NOT EVEN ONCE AS PROMISED. ITS US THAT KEEP CALLING THEM TO ASK BOUT THE PHONE. THAT AMOUNT OF MONEY RM 1800 WE HAVE SPENT ON THE PHONE IS PROBABLY A MONTH OF HIS SALARY. AND ON TOP OF THAT WE HAVE TO KEEP BUGGING THEM WHEN IT GOT PROBLEMS???
For the record, my phone (before February 2009 software update) has the battery heating problem. In summary my phone have the following symptoms:
1. Bluetooth connection cannot be established and cannot be turned ON/OFF without removing battery to reset. Not even soft reset.
2. WIFI connection cannot be established without removing battery to reset.
3. GPS is slow to detect. After using GPS, battery will heat up and experienced accelerated discharging/battery drain.
4. SEUS update will always fail.
After the February2009 major update, item 1 to 3 was fixed. I can confirmed it is software problem. In fact, battery heat up is actually not related to battery. It is the MCU that is heating up. I am convinced that after using GPS, it'll fail to close the GPS coding and kept it looping in the MCU wasting unnecessary cycles and causing the heat up. Also, when the MCU or other components is stucked at 100% utilization, they'll use more power and hence place a larger drain on the battery. When battery is discharging at higher than normal, it'll heat up. Simple characteristics of Lithium Ion/Polymer batteries.
However, after update my phone keep on restarting if I perform some specific steps like watching youtube with WIFI on. I am sure it was software problem because I didn't really do a full reset before using it. So I thought of updating again with SEUS but this time an EROM failure cause it to shut down permanently. So I sent mine in. After a few trips in and out of SE service center, they finally gave me a new replacement phone and a new battery.
By the way, a lot of new SE phones do not have the 'Optimized Battery Charging' wording anymore. Its only 'Batter Charging'. If you see something other than these (like what you mentioned), then you might be using a counterfeit battery or an original battery with a defective chip. To check if you have an original battery, you can inspect the holograms, etc. If you sent your in, they will be able to identify it and give you a new replacement. They will settle the issue with the place you bought it from. These things don't need to involve customer.
Added on March 26, 2009, 10:55 amQUOTE(IcedNyior @ Mar 26 2009, 10:10 AM)
My phone got the earpiece problem. suddenly didnt work last nite when it was working perfectly fine in the evening. then I use my handsfree then after that i refused to work.
When I receive/make calls, i cannot hear the other person. hv to put on loudspeaker
lucky mine is ori. where's the nearest place to send it in Damansara or Bangsar area?
Looks like a flex-cable tear? I read that the flex-cable like any other slider phones is prone to accidental tearing. Thats why the earpiece failed to work but the speakers are ok. But this is just guessing. For locations of SE service centers, you can check their official website or give them a call at their numbers.
This post has been edited by davidmak: Mar 26 2009, 10:55 AM 
Feb 28 2009, 10:49 AM
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My turn 2 have wifi problem....cant connect 2 my house router ...It just say out of range & after that my bluetooth can turn on or off but still can receive sms/call 
).
urs is ap or ori ? mine ap .lol
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