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 Logitech Official Thread V2, Revue is in da house~

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viqq
post Aug 20 2009, 03:37 AM

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Guys. Have anyone RMAed their mouse before? I'd like to know how long does it take to get the mouse fixed? I'm going back to hometown for good and I don't think I have the time to wait if it takes more than 7 days.

BTW, my mouse is MX518.
lingloong
post Aug 20 2009, 10:51 AM

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QUOTE(viqq @ Aug 20 2009, 03:37 AM)
Guys. Have anyone RMAed their mouse before? I'd like to know how long does it take to get the mouse fixed? I'm going back to hometown for good and I don't think I have the time to wait if it takes more than 7 days.

BTW, my mouse is MX518.
*
Normally Logitech warranty is 1 to 1 depend on distributor (1 week). You have to send back to the retail shop/reseller you buy the item smile.gif

TSXiuKeong
post Aug 20 2009, 11:40 AM

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QUOTE(viqq @ Aug 20 2009, 03:37 AM)
Guys. Have anyone RMAed their mouse before? I'd like to know how long does it take to get the mouse fixed? I'm going back to hometown for good and I don't think I have the time to wait if it takes more than 7 days.

BTW, my mouse is MX518.
*
1 week if you send back to the distro along with the receipt.
sniper69
post Aug 20 2009, 06:49 PM

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flex.gif, Logitech G19 already in my hand and the pictar will be up any minute... brows.gif, @RM540, i guess... ok la for me...

» Click to show Spoiler - click again to hide... «

TSXiuKeong
post Aug 20 2009, 06:54 PM

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QUOTE(sniper69 @ Aug 20 2009, 06:49 PM)
flex.gif, Logitech G19 already in my hand and the pictar will be up any minute... brows.gif, @RM540, i guess... ok la for me...

» Click to show Spoiler - click again to hide... «

*
Still we need pictures for poison drool.gif
skylinegtr34rule4life
post Aug 20 2009, 07:02 PM

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wah sniper fully loaded as usual laugh.gif rclxms.gif
viqq
post Aug 20 2009, 09:50 PM

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QUOTE(lingloong @ Aug 20 2009, 10:51 AM)
Normally Logitech warranty is 1 to 1 depend on distributor (1 week). You have to send back to the retail shop/reseller you buy the item  smile.gif
*
QUOTE(XiuKeong @ Aug 20 2009, 11:40 AM)
1 week if you send back to the distro along with the receipt.
*
Alright thanks for the feedback. But, I tried to fix up the faded logo that day, so there's some paint left on the surface of the mouse. The technician told me that he will try to send for warranty for me but cannot promise me since I'm considered to have done some physical damage to the product. Hmm. Like that considered physical damage? But nonetheless, I'll just give it a shot since I've already contacted logitech several times and they've confirmed that it needs to be replaced.
TSXiuKeong
post Aug 20 2009, 09:53 PM

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Physical damage? As long you did not open and try to DIY then can RMA.
ryugan
post Aug 21 2009, 12:08 AM

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QUOTE(sniper69 @ Aug 20 2009, 06:49 PM)
flex.gif, Logitech G19 already in my hand and the pictar will be up any minute... brows.gif, @RM540, i guess... ok la for me...

» Click to show Spoiler - click again to hide... «

*
but he bought Z5500 flex.gif
» Click to show Spoiler - click again to hide... «


This post has been edited by ryugan: Aug 21 2009, 12:09 AM
viqq
post Aug 21 2009, 02:55 AM

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QUOTE(XiuKeong @ Aug 20 2009, 09:53 PM)
Physical damage? As long you did not open and try to DIY then can RMA.
*
Nope, I didn't touch a thing. Heard Logitech's technical support is top notch. Hopefully I get what I expect. Cheers.
rosihan
post Aug 21 2009, 11:00 AM

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WTA
logitech Driving Force GT got 2 year warranty ya?
lingloong
post Aug 21 2009, 03:56 PM

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QUOTE(rosihan @ Aug 21 2009, 11:00 AM)
WTA
logitech Driving Force GT got 2 year warranty ya?
*
Most Logitech products carry minimum 2 years warranty from local distributor nod.gif
sniper69
post Aug 21 2009, 11:16 PM

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hmm.gif, wanna ask about the Z-5500, does this speaker produce "flat-like" tone... whenever there's a digital signal it'll appear, but on the analog, the flat-like sound seems to be lower than on the digital one... hmm.gif, is it something to do with the power outlet?
TSXiuKeong
post Aug 27 2009, 01:39 AM

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Gaming Headset G330

I wonder is it new?
SuBryN3
post Aug 27 2009, 02:46 AM

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QUOTE(XiuKeong @ Aug 27 2009, 01:39 AM)
Gaming Headset G330

I wonder is it new?
*
argh this kind of headset gives me ear pain tongue.gif
TSXiuKeong
post Aug 27 2009, 03:38 AM

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QUOTE(SuBryN3 @ Aug 27 2009, 02:46 AM)
argh this kind of headset gives me ear pain tongue.gif
*
I like the design though.
Wonder will it be available at M'sia.
choyster
post Aug 27 2009, 05:28 AM

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i just want them to release the g500 faster my mx518 is dying on me
general_odin
post Aug 27 2009, 04:37 PM

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Logitech G15 and Momo Racing wheel owner here biggrin.gif
skylinegtr34rule4life
post Aug 28 2009, 02:29 PM

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yo i just order G15 from kit kit...his shop is just 2 steps near my house only laugh.gif rclxms.gif hopefully i can get my hands on this old but GREAT baby by 1 week at least...finally i have plan 2 change 2 G15 after 6 years using conventional keyboard laugh.gif rclxms.gif
TSXiuKeong
post Aug 28 2009, 03:18 PM

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QUOTE(skylinegtr34rule4life @ Aug 28 2009, 02:29 PM)
yo i just order G15 from kit kit...his shop is just 2 steps near my house only laugh.gif rclxms.gif hopefully i can get my hands on this old but GREAT baby by 1 week at least...finally i have plan 2 change 2 G15 after 6 years using conventional keyboard laugh.gif rclxms.gif
*
Nice. Must sayang G15.
Mahu hentam, hentam that cap kapak keyboard laugh.gif

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