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> My friend story, COD case

bean_house80
post Jan 6 2009, 08:54 AM, updated 17y ago

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Ok , let me tell yours a story , My friend "A" sell computer parts to "B" , indicate the items is NEW condition & attached with invoice & T&C also .

So they "COD" the items at JB . After 9 days , "B" inform "A" got 5 items got problem , need exchange . Thus "A" agreed and inform "A" supplier for this issue. But next day , "B" call "A" said all items sell to him need return due to selling him second hand & pulled items. And now keep chasing "A" to fully refund money to him .

After "A" view the picture from "B" together with supplier , confirm that the items is not belong to seller . rclxub.gif

This buyer trying to cheat "A" and exchange used part and ask "A" to refund all ...... very serious case for this .

So what is yours opinion abt this case and what is actual means "COD" ??? icon_question.gif



genesic
post Jan 6 2009, 09:06 AM

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QUOTE(bean_house80 @ Jan 6 2009, 09:54 AM)
Ok , let me tell yours a story , My friend "A" sell computer parts to "B" , indicate the items is NEW condition & attached with invoice & T&C also .

So they "COD" the items at JB . After 9 days , "B" inform "A" got 5 items got problem , need exchange . Thus "A" agreed and inform "A" supplier for this issue. But next day , "B" call "A" said all items sell to him need return due to selling him second hand & pulled items. And now keep chasing "A" to fully refund money to him .

After "A" view the picture from "B" together with supplier , confirm that the items is not belong to seller .  rclxub.gif

This buyer trying to cheat "A" and exchange used part and ask "A" to refund all ...... very serious case for this .

So what is yours opinion abt this case and what is actual means "COD" ???  icon_question.gif
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this is very bad. the buyer trying to cheat A by exchanging his item and demand a return. Sorry, this is not allowed..however we stil dont know if the item sold to B is same as supplied by the supplier.

anyway COD mean Cash On Delivery.
bean_house80
post Jan 6 2009, 09:14 AM

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This is very weird request by "B" , during COD , buyer should view the stock and satisfy then only pass money to seller . But this reject only done when customer "B" reject them then only now request to reject to seller "A" .

Very strange and fraud transaction already .
wiwiwawa
post Jan 6 2009, 09:14 AM

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Did your invoice mentioned its a new item or s/n.....how long your personal warranty??? when the the time on cod, why buyer not complain its a used item?? Post your topic and buyer photo here to prove yourself.
bean_house80
post Jan 6 2009, 09:20 AM

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Thats why we called very weird or cheating case . When COD , customer not complaint the stock , but when 10 days , buyer inform my friend said all items sold him are used .

We got view the items picture sending by buyer "B" together with supplier and one of the partner who got view the stock before , the stock totally not match and terrible condition .

This buyer keep SMS my friend said he wan find out my friend and ask for full refund . It seems like threatened my friend already .
serigala
post Jan 6 2009, 09:27 AM

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may we know what item is it?
and care to share us the pic?
bean_house80
post Jan 6 2009, 09:47 AM

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Computer processor .
wiwiwawa
post Jan 6 2009, 10:08 AM

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QUOTE(bean_house80 @ Jan 6 2009, 10:47 AM)
Computer processor .
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If processor should have serial number. did your fren wrote down the part no and s/n.
bean_house80
post Jan 6 2009, 10:23 AM

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nope
lhongwuh
post Jan 7 2009, 02:13 PM

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u mentioned any personal warranty given?
if the condition is sooo bad,then no refund...
cod that time should have checked what...now only wanna ask for refund after ruining the stuff,not fair for seller also...
bean_house80
post Jan 7 2009, 03:33 PM

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Yalor , unlogic request from the buyer . He can take any bad product to ask for refund .... terrible .
sam0919
post Jan 7 2009, 07:24 PM

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how long for ur personal warranty? if he really play fool wif u, u just fool him back, tell him that personal warranty oredi over . eat urself


ADD : if buyer B who watching in this thread , here this is for u o0o ur trick is jus too noob for a 3 years old kid

This post has been edited by sam0919: Jan 7 2009, 07:27 PM
seveneleven
post Jan 7 2009, 10:06 PM

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This is why I usually take macro pic of serial numbers before sending out, who knows.
wiwiwawa
post Jan 8 2009, 08:08 AM

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You also can put your signature on your item selling. rclxms.gif

This post has been edited by wiwiwawa: Jan 8 2009, 08:09 AM
mwkh_hope
post Jan 8 2009, 09:07 AM

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learn to key in the serial no. in the invoice to avoid any unnecessary situtation... dis is the lesson for everyone.. anyway. hope to hear some gud news about it soon.... biggrin.gif
bean_house80
post Jan 8 2009, 11:01 AM

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This is the lesson to my friend and also for everyone .

Any transaction pls protect by invoice T&C , snap clear pic , record all serial number , and better do COD rather than by courier because anything can be happen & both parties can by argue each others .
gerogelow88
post Jan 8 2009, 11:56 AM

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THx for the info that shared by you guys.. i face this problem b4.. LUCKY i have the behavior of a kampung kid, wad also take picture.. and got a picture of the S/N.. buyer shut up.. and i got the faulty hard disk =P for free and is under Warranty XD!

Is a very very long story!
lingloong
post Jan 16 2009, 05:19 PM

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Usually happen when "bad bad" buyer try to take advantage from genuine seller... I have many experience like this before... Like the item are not bought from me, ask me to claim warranty... Usually they buy same product, then after 2-3 days tested, said got problem even the stuff is new one... They though they are "clever" by doing this trick as most of the time I don't put serial number in my receipt, doesn't mean I don't have it in my database... After letting them know, they kinda "lesap" without any further inquiries... If they being honest or request it from me, I'll be glad to help them issue the RMA if the time is right like I got issue other stuff vice versa icon_rolleyes.gif

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