[Q&A] Pos Ekspress Question, Pos Ekspress , Cheap And OkOk 
Dec 2 2014, 06:23 PM
QUOTE(chocobo7779 @ Dec 2 2014, 05:49 PM)
I need some help here... 
I have sent some documents via Pos Ekspress 2 weeks ago and my recipient informed me that he hasn't received my documents.
I could have tracked the envelope via the tracking system, however I do not know the tracking number (since I'm in a hurry at that time ). Called the hotline and the representative was unable to track my envelope since I do not have the tracking number. The representative also informed me that Pos Ekspress do not require verification (i.e. signature and identification card); anyone could have picked up the envelope.
Could the envelope has been stolen or lost? If the envelope has been lost or stolen, what should I do?
your fault because didnt write down the tracking.I have sent some documents via Pos Ekspress 2 weeks ago and my recipient informed me that he hasn't received my documents.
I could have tracked the envelope via the tracking system, however I do not know the tracking number (since I'm in a hurry at that time
). Called the hotline and the representative was unable to track my envelope since I do not have the tracking number. The representative also informed me that Pos Ekspress do not require verification (i.e. signature and identification card); anyone could have picked up the envelope. Could the envelope has been stolen or lost? If the envelope has been lost or stolen, what should I do?
no choice . you have to send back the documents
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