Is Delivery Office KL Metro the dayabumi building one? Contact the live chat agent twice already. One said the office will call back but it's already the 4th day. The ticket request I did also no reply. And today the dayabumi complex number is disconnected lol. The live agent also looks overworked and currently not available. Checking the ticket status also just leads to the live agent. What a problem. iirc they keep it for a week so I've got another two days to get it. If not I have to re order and wait another two weeks.....