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> [Q&A] Pos Ekspress Question, Pos Ekspress , Cheap And OkOk

y_owez
post Jan 15 2009, 01:44 AM

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i admit my mistake is losing the post tracking,
but 90 % of my tradelist is done postage,
i have several pre order on going bulks,

if wanan makan 30 bucks, i would have makan the few hundreds from the bulk better rite?
not one buyer complain bout missing parcel whatsoveer from me

she wants refund by this week sad.gif

no guarantee if i refunded to her, then weh the item arrive she will act honest and pay me back rite?
y_owez
post Jan 15 2009, 01:55 AM

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she mati mati wan refund. gosh... i told her bout this link..ask her post but din..
y_owez
post Jan 15 2009, 03:09 AM

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QUOTE(booklover @ Jan 15 2009, 02:18 AM)
thats the thing. i asked the person to weigh and give the stamps. not that i simply put cos i didnt know how much to put also. and they haven sent to me or buyer. grr... crazy system la.

haih. for all you know the person has already received the item. maybe not satisfied so ask for refund disguised as haven gotten package yet. aiyo that person wont post here la. then people will know who it is ma. then rep gone.
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maybe its still on the way? wad normal post sud take longer rite?

QUOTE(fruitie @ Jan 15 2009, 03:04 AM)
Well, I'll say based on my opinion. So it might vary from your thought. Firstly, I would really appreciate if y_owez can try to find out for the good's tracking number. It eases a lot and clears confusion between the seller and buyer, in addition it is the best proof to prove the seller's innocence. Next, seller has sent it out and done whatever he or she is obligated to. The buyer should know the risk of accepting purchase via postage. Even if it is Poslaju, GDex or any other courier service, each of them doesn't carry 100% reliability.

Let's move on to the refund part, if the buyer requests for refund, it will be unfair to the seller because seller has done his/her part. OK, if the seller is willing to refund because the good doesn't reach buyer eventually (touchwood), then seller please do so but you have to set for a time frame for this. For example, 1 month from the date which the item was delivered.

To recap everything, seller has no obligation to proceed with refund because he/she has done his/her part. However, in order to prove this, seller must find out the slip as soon as possible. Else, seller can always go back to the respective post office to make an enquiry regarding this matter, who knows if they do keep a record for this?

In short, try to settle this in peace. There is no use to argue over a mere RM 30.00. Good luck in solving this issue! Sorry, if my explanation sounds contradictory. sweat.gif
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tanks for the answer + explanation. appreciated it. will quote this to the buyer.

i tried looking for it, even asked aunt to find, most prob she threw it away sad.gif

for the 1 month part, i think i am willing for this. but it will fall on CNY lol.

i went to is a sort of post office agent. not post office itself.. not too sure if will layan me cuz only 1 counter.

y_owez
post Jan 15 2009, 11:43 AM

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QUOTE(SkyNet000 @ Jan 15 2009, 07:17 AM)
Hmmmm actually , after think about it , it is actually Y_owez customer very troublesome la ....

Cant she wait ??? SHe must know the real world issue la .... Flooding ... Pos Activites sure slow down ... ( She As A Seller Also Should Know This .... )

And , the Buyer just dont know what happened .... She just HardHeaded and want refund ... without care about others situation ...

Y_owez ... next time save the Tracking Number in an Excel File or You write it down smile.gif
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thanks, yea i wanted to keep in my pc, before i can, my aunt clean the place etc etc sad.gif

do u think the post express serahan will help?

i emailed them, but says delivery failed shocking.gif

for me 1 month should be ok? but some 1 month also haven get it

but my buyer insits by this week, i mean normal also takes at least 2 weeks, what more to say holiday season + raining season.

i mean, reg post, raining season.. post man oso dun have to be wet.

she keep saying almost 3 weeks, but if count the holidays like i stated, its just roughly 2 weeks, not including the rainiy season.
y_owez
post Jan 15 2009, 03:05 PM

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told her many times. just keep saying its almost 3 weeks,, if she know wont buy from me bla bla...


Added on January 15, 2009, 3:15 pmjustcalled pos malaysia

talk so arrogant dont even wanan help at all
just ask what happen if i lost the track, the lady said, thats not our problem if liket that everyone will also find us bla bla.
did not even wanan help check in ur computer or such, keep saying no track cant do anything
told me got 2types, by air or by sea. but cant tell if not track

so status unkown.

This post has been edited by y_owez: Jan 15 2009, 03:15 PM
y_owez
post Jan 15 2009, 03:54 PM

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lawyer come d.
lol

i've emailed pos website, please wait 48 hrs? see if those ppl willing to search instead of the operator.
( note to others, dun usee the feedback form ( will be rejected ), use ur own email to mail them )

food, expired october 2009 is stated there,
i've posted PJ to sarikei, sarawak, food reached safely but she went to get it herself, else another week for the poot poot mail man send. lol

just wait if i can get any feedback via mail,

Skynet, u got any connection in post express? can link to daftar?
y_owez
post Jan 15 2009, 04:00 PM

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i am trying m best here to solve la. need to wait email from them,
y_owez
post Jan 15 2009, 04:06 PM

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what happens during shipping i cant do anything le??
so far all candies arrive good condition,
i'l pm on another matterthansk
y_owez
post Jan 15 2009, 10:01 PM

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yingjeee - dun blame her la,
shud blame pos Malaysia
expires oct 09

SkyNet000 - thanks,if u dun have connection, its ok, i'l wait for them,
dont ave to waste ur phone bill + time to call them la,..wotn layan u oso like just now.

i still have her add u , need?

yea, if stil doesnt arrive, wad to do, refund. but lesson to learn dun use pos daftar ppl.


nevertheless, thanks both n fruitie for the advise.
beter dont continue. later mod say side track of post express.

y_owez
post Jan 15 2009, 10:42 PM

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yea ask her first,

i agree to refund apa pula dispute.
anyway,

posted my post express 2 days ago, buyer still haven get it, even tho so freaking near the place
y_owez
post Jan 15 2009, 11:07 PM

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i will if tomoro buyer still no news

looks like post express is not ok liaw
y_owez
post Jan 16 2009, 12:58 AM

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but my post expres is send from smae taman to the same taman~! just time to cod with buyer , if not can send to the house le lol!

hmm. use post express, flat rate to all.
y_owez
post Jan 16 2009, 01:34 AM

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yea will do. hope they respond to my email and help sad.gif

does it matter the thickness for post express
i know got limit, but u dump it in the mailbox no one check oso rite?
y_owez
post Jan 16 2009, 01:00 PM

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twice i use post express to send my customers' sound shirt with post express. no problem so far
y_owez
post Jan 16 2009, 01:23 PM

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yeap. all depends on buyer also..... kekeke
y_owez
post Jan 16 2009, 01:39 PM

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sadly no. haihs..
hope can reach lo.

anyway post express - LX427089991MY Not Existed

means?
y_owez
post Jan 16 2009, 04:53 PM

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call them again.maybe they "forgot" better if u can speak to the same person
y_owez
post Jan 16 2009, 07:09 PM

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tomoro the weekends d..

will work ka?? lol...

y_owez
post Jan 17 2009, 02:07 PM

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QUOTE(booklover @ Jan 17 2009, 12:40 AM)
y_owez, hope your problem gets resolved soon. sad to see so many of us having problems with Pos Malaysia.

my latest package has already taken about 2 weeks. but norm post. still not there yet. how? negri sembilan from pj only. haih.
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thanks
hope so sad.gif
got another time reg post , from PJ TO AMPANG, 2 weeks..u tell me how lo.lol

QUOTE(subrok007 @ Jan 17 2009, 12:47 PM)
still din arrive....duno how....
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wait monday.
last one i sent via post expres, same taman with buyer where i stay the post agent, cant cod cuz flood le in kuching
took around 3 days... doh.gif
make me worry only
y_owez
post Jan 17 2009, 02:31 PM

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depends ur area?

kuching now flood so kinda acceptable and everyday raining

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