me also having a bad experience with kangaroo express.. i called to the centre they answering my questions like hell... they said my parcel was on the way n waited too long.. but they never deliver my things.. n now they ask me to pick the item.. so stupid... better i asked my fren to drive to my house then they asked me to go n pick up the parcels... for what we pay money for if they ask us to pick up our items by ourself... this was the worst courier service i hd meet in ma life.. summore the parcel im waiting for is an important and urgent things.. really getting irritated with their services...

im from jb

---

Added on November 6, 2010, 1:20 pm
hahahxxx,, u r ryt... anyway.. im nt bro... im gurl lolz.. hahhaxxx

have use kangaroo ship more than 2000+ parcel without having problem, for those who stay at outskirt or state like perlis terengganu kelantan etc may take longer time, so I will use other courier like Citylink.

The best way is check ur location is near their branch or not, as most of my customer at major town area have good feedback for their service.
http://kangaroo.com.my/branches.html