i have bad experience with their service all the time..

1st occassion: the courier guy ask me to come to a certain places to pick the item my self even tho he shud deliver it right at my doorstep.. and another thing was, i only received the item after 2 WEEKS of delivery.

2nd occassion: (just happened last week). Seller sent item A WEEK before raya haji (2nd dec).. I only received the item after 2 WEEKS..again! dec 17.. i called many times they said they ady tried to make a delivery but i wasnt home. the said they came twice and left delivery notes (which I never found at all).. Lastly i have to arrange delivery to my office instead.. which they took another 3 days to do that, and even that, they sent to the wrong department.. took me another day to finally get my item..

They're using kangaroo to deliver that item i guess....

last time last year, i oso got very2 bad exp wit skynet.. my parcel turns out late.. usually more than 1 week..on certain occassion, more than 2 weeks.. i even got the chance to "teach" their kajang manager a lesson.. customer service/operator (kajang) branch oso not too friendly and can scold u back if if keep asking bout ur courier.. . the delivery person keep giving same excuse (raining, motor rosak etc..)..all over again..

but now, i think the management and that operator already changed cos i rcvd my items on time on the last few occassions this year. They even deliver during weekends.. and even if ure not at home, that delivery guy will call u to tell he was there and u can ask him to sign that parcel on ur behalf and leave it in ur postbox/hide somewhere around ur house.

poslaju is still the best in fast delivery.. but reliable/trustable.. im not sure..

POSLAJU
pros: super fast delivery, all areas covered
cons: cannot send out valuable goods, some staffs cannot be trusted..very risky if ure sending expensive items/fragile items..

SKYNET
pros: delivery is quite fast (this year), but not as fast as poslaju
cons: might not cover certain remote areas, delivery guy might not know/have experience on some areas (because some are not locals.. YES! at my area, SKynet uses Indonesians as their delivery boy)..

CITY LINK
pros: delivery is so-so..not that fast, not that slow either..
cons: not that i can think of since i only got experience once wit this service

GDEX
pros: quite fast
cons: if ure not at home, they cannot sign the consignment on ur behalf and leave ur item at ur home. u have to come to their office instead to pick up ur goods..

KANGAROO
pros: none
cons: they uses "kangaroo" to deliver ur items.. beware!