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> Kangaroo Courier Service, Question on this courier service

evoguefashion
post Apr 13 2010, 07:16 PM

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totally say "NO" to skynet..i cannot say the whole skynet, but subang branch..yes, i would say "NO"..

I had few times experience, late arrive me !! & bad customer service..I did compliant to NCCC..then they turn the "late" issue to sender..WTH...sender was send on time, hv tracking one laa...you out delivery on 12- 1pm..5pm pun tak sampai my area..Once complaint, reach me in 25min...woowww....what is going on from 12pm-5pm??

Never email Skynet, 90% you wont get reply..
Call...ok la call...when transfered to subang branch...havent say "heloo" then ..dooo..dooo...dooo


evoguefashion
post Apr 14 2010, 10:04 AM

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QUOTE(ahcheap @ Apr 13 2010, 09:08 PM)
Last time Skynet delivery man didnt call my customer even tough they couldnt find the address, wait for 2-3 days, at the end I had to collect the item myself and take to my customer personally.
*
pay for self service... mad.gif
evoguefashion
post Oct 7 2010, 01:12 PM

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as i know limbang branch is the worst service (kangaroo ) i've ever meet...2 times late delivery + charge me RM30 for a parcel which is not the weight, i only charges RM16.00 from my buyers, totally crazy , totally no earning but rugi for my sale.
anywhere has stopped using kangaroo to EM
others branch is definetely ok...overall is ok.
ps: subang branch skynet also one the the worst service, super worst..

This post has been edited by evoguefashion: Oct 7 2010, 01:16 PM
evoguefashion
post Oct 25 2010, 10:32 AM

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hi all,
does anybody has the Kangaroo courier outskirt area list?

i used their service since July 2010, & just found their are not send on 2nd day for some outskirt area. Also, some of the area, they just go to delivery once a week on schedule! rclxub.gif rclxub.gif really affected my sale & trust from customer, even i post on 2nd day after payment, they can't receive cox of the Unknown Outskirt/Schedule by Kangaroo company doh.gif doh.gif

for far i hv send about 120- 150 parcels from July, only these 2area i found they deliver on "schedule". The others area is so far some very good & some ok, only these:
1. Limbang Sarawak
2. Gemas (Johor /N. Sembilan)


This post has been edited by evoguefashion: Oct 25 2010, 10:35 AM
evoguefashion
post Oct 25 2010, 01:58 PM

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QUOTE(babybob @ Oct 25 2010, 01:54 PM)
kelantan and terrenganu also cannot reach on 2nd day, u can ask the list frm them?
*
yeah, but will there provides?
this morning call them but forgot to request, wan to call again later. Hope they have it
evoguefashion
post Nov 16 2010, 09:29 PM

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normally can track on night time on the day they pick up from seller..

 

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