Hi guys, I'm new here. I've been enrolled in AKPK DMP since 2014 with around 200k credit card outstanding balance from 7 different banks.
Today, I have circa 104k balance to settle and I plan to fully settle them now.

Like many of you have mentioned in previous posts, the best way of settlement is to call up individual banks and negotiate a discount/waiver/deal.

So far I've managed to convince 2 banks - HSBC and UOB to offer some discounts for full settlement and I'm pretty happy with the outcome. The other 5 banks are either not picking up my calls or they are not offering any discounts.
I'll post all the details I have gathered, including the collection department contacts of all the banks. Hopefully, this information can help someone in the same boat as me. If you know a better way of getting a discount, please drop me a message or reply to my thread.

So here goes:

Cimb Bank
Collection Department number: 03-20352437 / 03-20288654
- Offered a settlement proposal of around 8% discount. I decided not to settle yet because I'm not satisfied with the offer.

Standard Chartered
Collection Department number: 03-79467888
- They don't offer any discount unless it's in special recovery where I fail to pay AKPK for three months.

United Overseas Bank (UOB)
Collection Department number: 03-27832047
- Settled with 30% discount. An officer named Faly was very helpful in the process of proposal and settlement.

Hong Leong Bank
Collection Department number: 03-79591888 - press 1 then 4
- I've been trying to call them for days, was put on hold forever... still unable to speak to anyone.

Maybank
Collection Department number: 03-20708833 ext 6856 / 6843
- They don't offer discounts on the phone but advised me to email akpk@maybank.com.my for settlement discount, which I did and haven't got a reply from them. It's been a week now.

RHB
Collection Department number: 0326106407 / 0326106406
- No discount available =(

HSBC
Collection Department number: 03-20757859
- My account was already under a special unsecured loan which doesn't charge interest nor fees, so it's a no brainer to settle this one.


I hope this information can help someone out there. If you know a better way of getting discounts from the banks, please reach out to me =)

Cheers.

No secret here.. just work and save by living a frugal life. Clearing off the debt is my main priority..

I totally agree fam.

I just called them this morning trying to get a waiver or discount on my balance. Unfortunately, they do not offer any at this moment but will contact customers when there is one.

Hey mate, what's the benefit of changing the status from restructured credit facility to outstanding? Would they offer more discounts on settlement?

Oh wow I totally didn’t expect so many responses from agreeing on someone’s post. Sorry if I’ve offended you or anyone else in this channel. I’ve clearly touched some nerve endings with my actions without giving it much thought at that time. Having a second look now does make me feel wrong for agreeing with the other gentlemen’s post. No heads shall roll!

My initial post was intended to to help people like me to try and get some waiver or discounts from the banks. I had no intentions of bad mouthing the banks for not giving me the discounts. I take full responsibility of my debts and all I could ask from them is to waive off some of the interest that they’ve charged me over the years or if I’m in luck, offer a little bit more discounts.

Having said that, i hope we can stop the argument or sarcasm that’s been going on here.. let’s just focus on clearing our debts and help each other out yea?