And why are you posting this gem of an information HERE again, at this particular thread?

Continue with your current prepaid and if you can, get the unlimited data package that is not tied to the iPhone plans. That way, even when your data usage went overboard, you won't get slapped with thousand-RM bill. Of course, this is if your budget allows.

Wrong. Read Section 8, all countries in APAC (Asia Pacific) only provides coverage in their own respective countries, NOT global.

What you're quoting is the normal Applecare Terms and Condition that applies to Macs and iPods. There is a specific separate clause for the iPhone which says:-



Also from that link I provided:-



What is Section 7? From that same PDF:-



Which from what I understand, only valid in Singapore, since "This plan is offered and valid in Singapore" based on the General terms (Section 7)


When you read this quoted text:-



and read the Terms and Conditions in that link, it does not include the iPhone, instead, the link I provided before this has the SPECIFIC iPhone-only AppleCare Protection Plan, in which in this case, Singapore. The one you're quoting is the AppleCare Protection Plan for other Mac products.

That iPhone 4 Warranty clause is the standard warranty given to every iPhone from the first iPhone 2G till now. However, service is only rendered based on country of purchase when it comes to applying AppleCare Protection Plan to your iPhone.

Also refer to our own LYN Purchase Guide for iPhone, in which it has been stipulated, ratified by folks working with Apple and confirmed by the very same link I provided, that AppleCare for iPhone only applies to the country of purchase only.

Who didnt do their research now? Next time, simmer down and think rationally.

For someone who travels a lot like me, information like these need to be at the end of my fingertips, so I know my rights and what I can and cannot demand from the warranties on my Apple products. I've received one-on-one replacement of iPods purchased from USA and warrantied here, and Airport Express and Time Capsule purchased from New Zealand still under AppleCare replaced one-to-one from VRTech here in Malaysia, but unless Apple has changed their policies regarding iPhones worldwide, it remains the same. Warranty based on country of purchase only. I've tons of friends both local and abroad who tried in vain to get their iPhones checked up and replaced while they are abroad and time and time again, denied because of that singular clause I quoted.

Next time, study harder.

This post has been edited by stringfellow: Sep 11 2010, 03:46 AM

Let's dissect this shall we?



What I understand from this is that this applies to charges made for repair in the form of spare parts that had to be brought into the country in which you're claiming warranty, which is not the country of purchase. HOWEVER:-



Where international service is available. Looking back at these two excerpts from the Asia-Pacific AppleCare for iPhone TnC:-





AppleCare Plan for iPhone is offered and valid only in Singapore, hence international service is not available. We are talking about AppleCare for iPhone and its supposed worldwide coverage now, aren't we? That was your sole point of contention, you claimed to ask the fella to get AppleCare Protection Plan to extend his coverage, allegedly global repair coverage. I claimed otherwise, and the quoted text clearly says the plan is offered only in Singapore. I think we've polished this turd of an argument to a shiny sheen already

Which is why warranties for iPhone, are provided by the carriers that Apple has appointed for that particular country. Maxis for Malaysia, Singtel for Singapore, AT&T for USA, etc. Once Apple has determine the status of the iPhone (country of origin/purchase, locked/unlocked status, IMEI/serial numbers) that they'll designate a replacement unit for the iPhone itself. Now unless you're staying for a long time at a particular country, repairing an iPhone is out of the question. One-to-one exchange will defeat carrier exclusivity on the country of origin, not to mention warranty purposes when the iPhone status (country of origin/purchase, locked/unlocked status, IMEI/serial numbers) does not match the country's iPhone database when these foreign RMAed iPhones are brought back home. Hence why, iPhone AppleCare Plans are there ONLY as an extension of the present ONE year coverage to TWO.

Hell, even in the States, The AppleCare Protection Plan for USA states that:-



The same is echoed throughout the AppleCare Protection Plan TnC offered in the other countries, just change "United States of America" to your country of choice!

Read back and around the net for numerous situation where folks had been asking how the AppleCare applies, regionally or worldwide. I can further confirm this with my own experience buying iPhone 3G and 3G[S] in New Zealand and Australia at their Resellers(Vodafone NZ) or actual Apple Stores (in Sydney) with me personally asking the Black Shirts (supervisor/manager level staff) about Apple's own policy regarding AppleCare for iPhone coverage, and their answers echoes those TnC I've mentioned before, "iPhone warranty is not worldwide".

So in short,

1. You claim global repair coverage when buying AppleCare Protection Plan. I say otherwise and might I say, I've proven that it is not, APP for iPhone coverage is country-specific only.
2. You try feebly to counter with that Warranty excerpt which is the clause for standard ONE year limited warranty provided with each and every iPhone? What happened to your smug "I swear some people, they don't do their research properly first before posting " statement?

Maybe it's time to crawl back under that rock you were hiding?

This post has been edited by stringfellow: Sep 11 2010, 05:11 AM

Wouldnt it make more sense for you to ask them(Maxis/DiGi) directly than ask here? Are you expecting a horde of folks with similar problems as yours and hoping they can answer you? Which means that you're hoping that they also face the same hardware related problem as yours? Are you wishing ill on them?

No wonder Maxis/DiGi happy, they dont even have to come up with after-sale support, when people like you come here for Support related matters. Their support team can kerja goyang kaki like this!

Thread reported. This can either be posted in the Maxis iPhone thread, or better still, head to Maxis/DiGi instead of fishing for a response/advice here.

Sometimes I wonder if common sense doesn't come to play to some folks. Or is that a gene only activated for certain people only.

A nice handy chart detailing all the price points of the 2011 iPhone lineup.