[GUIDE] iPhone Purchase Guide

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[GUIDE] iPhone Purchase Guide, Your road to iPhone Ownership

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sposh	Oct 28 2010, 12:40 PM Return to original view \| Post #1
Getting Started Junior Member 67 posts Joined: Jan 2007	the blue dot on the camera rumours said only happen to the 32gb.. im not sure the 16gb got any problem with it or not.. but my camera for the 16gb so far got not problem, only abit yellowish tint as what mugenz said.. but will compare to another iphone4 user by this weekend. below is the image for the camera blue dot problem: source » Click to show Spoiler - click again to hide... « and this is the yellowish screen faulty: source » Click to show Spoiler - click again to hide... « for more pictures, you can click on the source.
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sposh	Oct 28 2010, 12:54 PM Return to original view \| Post #2
Getting Started Junior Member 67 posts Joined: Jan 2007	QUOTE(luxen @ Oct 28 2010, 12:46 PM) Looks like Samsung Galaxy users also reporting the same problem. Later, I'll take my new iphone 4 16GB out to test. Seems the problem only under flourecent lighting condition (seems more like a software problem now). Seems like the camera can't white balance properly. hopefully is only the software problem... coz mine it seems like got a yellow tint on the screen.. not dotted but whole screen.. took out my screen protector also got not much diff.. later will upload my pic to let you guys have a look whether its normal or not...
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sposh	Oct 28 2010, 01:41 PM Return to original view \| Post #3
Getting Started Junior Member 67 posts Joined: Jan 2007	Is there any demo set at TTDI? I would like to compare mine with their see any problem or not.. Coz mine seems a little yellowish.
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sposh	Oct 28 2010, 02:51 PM Return to original view \| Post #4
Getting Started Junior Member 67 posts Joined: Jan 2007	Currently at Sunway MC to verify my yellowish screen problem, check with their demo set, mine look dimmer even thou both max the brightness.. Now waiting my turn to talk to them. Btw, alot ppl here.. And they said out of stock. Stock only reach in 2-3weeks time and 1st come 1st serve.
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sposh	Oct 28 2010, 06:34 PM Return to original view \| Post #5
Getting Started Junior Member 67 posts Joined: Jan 2007	This is my iphone4 (right) and mugenz iphone 3gs (left): » Click to show Spoiler - click again to hide... « My iphone4 (left) and demo set at Sunway MC (right): » Click to show Spoiler - click again to hide... « As Mugenz mention, I just came back from Sunway MC.... I got my number at 2.34pm and waited only for 7 numbers also needed 1 1/2hrs. Once i reach the counter, both of the customer service "LAYAN" me and when i told them my problem.. within a minute they told me.. Conversation: » Click to show Spoiler - click again to hide... « Me: what can i do to solve this problem? CS: im so sorry but for the yellowish screen problem we dont warranty for your batch. Me: how can you not warranty? i just bought last week and you told me you dont warranty. you should at least told me earlier that you guys will not do anything about all this so i wouldnt spend my time waiting here and within a minute you told me you will do not do anything about this. CS: i apologize for that but if you warranty also once we send into the management it will not be entertain. Me: when will the next batch arrive? does it means i can change it once the next batch arrive? CS: sorry we cant due to your batch yellowish screen faulty is not warranty and there might be chance the next batch condition is worst than yours. Me: so actually you guys just sell the handset to customer knowing there's faulty but without tell the customer? CS: no no.. we will inform the customer about this situation before they purchase the phone. maybe the sales person who serve you did not mention about it. Me: thats means you guys will not exchange or do anything for me? CS: may i know where you purchase it? Me: Pavillion, KL. CS: maybe you can go back there to ask. Me: isnt all the branch are the same? by that you mean if i go back to pavillion i can get the 1 to 1 exchange? CS: yes is all the same but they might be give you others solution. Me: uh huh? means Sunway MC will not do anything and i need to go all the way back to Pavillion just to mention all this? and will not change for me? CS: sorry we cant, last week the ppl came but we exchange for them also its the same problem, so now on we dont warranty this problem same goes to the blue dot camera. Me: this is being unfair for us, so actually is the software problem or the hardware? if i update the software will my problem solve? CS: for this we also dont know, actually its the manufacture problem so we cant do anything about this.. and the batch you purchase got this problem. Me: ya, i know is the manufacture problem, but whats the main problem? software or the hardware? at least you guys should know. CS: we also dont know what is the problem, so we cannot provide you information and we wont do anything to your handset. or you can go to Apple to ask. Me: then where is the Apple Customer Service?? CS: wait a moment, i try to locate for you. Waited for like 5 minutes..... CS: sorry, it seems like malaysia doesnt have any Apple Customer Service. why not you go to their website and drop them an email and ask for your question. Me: uh huh? thats means i couldnt do anything? just bear with it? instead by telling me whats the best way to solve my problem you guys ask me to solve it myself? CS: listen m'am, we also got no way can help you with this.. this is the only way you can do. I just walked off...... and i called to the Maxis hotline. Conversation: » Click to show Spoiler - click again to hide... « Me: bla bla bla told them my story about the yellowish screen. CS: what you need to do is drop by at any Maxis Customer Service to verify that problem. Me: i am currently outside at Sunway MC and just talked to the CS there but they couldnt tell me the solution. Now i only asking how to warranty my handset. CS: can you wait a moment? i will check it out for you... Hold me for 2-3minutes CS: hello miss, actually we only warranty SOFTWARE and we DONT PROVIDE warranty for hardware. Me: thats means if my hardware got problem is my own problem and nothing can be done? CS: yes miss.. Me: as for what im asking now is i wanna know my problem is the hardware or software? CS: its very easy, you just need to drop by at any MC center and we will help you with this. Me: i just came out of Sunway MC, and they said they dont know and ask me to ask Apple. They just ask me to email Apple for my problem. CS: ok miss, i will submit the complaint to the Sunway MC. Me: now i need a way to settle my problem not submit complaint. CS: i will submit the complaint up and by then we will get back to you. Me: then how long do i need to wait? 2-3 days? CS: yes miss, we will need 2-3 days time. Me: but i got no time for all this as i need to work. CS: then we need you to go to any MC center for this. Me: then nth, bye. Conclusion: they will not do anything if is a hardware faulty... This post has been edited by sposh: Oct 28 2010, 06:48 PM
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sposh	Oct 28 2010, 06:49 PM Return to original view \| Post #6
Getting Started Junior Member 67 posts Joined: Jan 2007	Added on October 28, 2010, 6:46 pm QUOTE(ivan1128 @ Oct 28 2010, 05:34 PM) for example: if you go to settings, the screen suppose to be white. but it's yellowish white( like old paper you've keeped for years) instead of pure white. hey hey, saw my previous post the picture? you got the same problem as mine??
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sposh	Nov 3 2010, 08:53 AM Return to original view \| Post #7
Getting Started Junior Member 67 posts Joined: Jan 2007	Try pavilion.. I got mine around 4pm with no Q, walk in, registration, 15-20mins I got my phone. Beside a little yellowish screen, now my camera occur a problem with is the blue dot in the center. Previously got no problem but last night when I use, its being obvious. Btw, mine is 16gb and the batch is after week 41. Will send back to MC to warranty. pikta from my phone: » Click to show Spoiler - click again to hide... « This post has been edited by sposh: Nov 3 2010, 09:06 AM
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sposh	Nov 3 2010, 05:26 PM Return to original view \| Post #8
Getting Started Junior Member 67 posts Joined: Jan 2007	Went to TTDI, they said can't do anything because Apple is still finding the solution. As for now what can be do is wait for Apple to find a way to solve this. Sigh... Nothing can be done now but to wait..
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