Sound can be heard and play clearly using the laptop speakers.

But when I plugged in my headphone the sound came out distorted and soft, help!

It just happened last night, it use to be normal. I guess it has to be software base bcoz, an audio software came up, I forgot what was the name of the app something like 'sff audio.' I have deleted it and yet the sound is like this..

Headphone is fine as I've check with my other pcs and mp3 players.

My opinion I think I have to install an audio app to decode back for my audio out.

what do you think?

Try to re-install the proper audio card driver for your laptop. Make sure that the settings are correct. Once, I used an Apple headphone but I the computer automatically detected the headphones as EAX headphones and the sound that came out was distorted.

hhmm I'll try what settings are there needed? coz theres is no software for it... juz the default windows sound settings i guess.

the headphone jack of ur laptop maybe loosen ...

May I know what model is your laptop. This is so that I can search for the appropriate sound card driver for you.

Im using a 3yrs old Asus M5000.

I think the sound device is Sound Max.

@kernah
I doubt its harware, coz when it happened this "virus" maybe apps runs at my 'start' bar and when i open it, it was another sound app named "SFF" something like that.. which has alot of settings and tweaking, and when I did it actually sort of works but was too complex so I deleted thinking it should solve the problem. But ofcoz it didnt.

Please give me the exact model of your laptop, thanks in advance. I really think I can help you rectify your problem but I need your exact model such as M5A/M5Ae/M5N/M5Np? Please tell me which one is it.

Please visit this website -> Under "General Download" -> Select Product "Notebook" -> Select Series "M5000 Series" -> Select Models "M5N" -> Select Operating System "Win XP" -> Under "36 Files Found" -> Download "Audio Driver V5.12.01.4010" from "Global".

This post has been edited by TechnoDude94: Dec 9 2008, 03:21 PM

hey.. the result is the same, except its a lil louder than the previous soft sound.. but the cracks and distortion is still there..

Bro, I've got no more ideas. I'll check with my friends and see what they've gotta say regarding your highly odd problem. Maybe your sound jack has gone "fark"?

Thats what I dont wanna hear... hmm....

its definately software problem.

Sorry for this late reply. How about you try plugging speakers into your headphone jack of your laptop and see whether there's distorted audio output.

same distortion sound.

instead of soundmax which is pre installed in the asus, same goes with the file you linked me too. Is there any chance of using another sound apps?

I think your audio jack has spoilt, how about sending it to a reputated ASUS Service Center for a check. Also, try to clean your headphone jack.

hmmm... Nooo...... hopefully it wont cost much.

Do you have any friends that have external sound card (it's rare)? If yes, you may be able to plug the external sound card into your laptop and try to playback audio and check whether the audio is distorted.

hhmmm unlikely, guess i have to ask asus itself to check it.

Please view this link for information on ASUS facilities and branches in Malaysia.

hey thanks for the heads bro, you helped alot! appreciate it, I'll update once I manage to get my butt there.

No problem man, don't have to thank me.