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 DIRECTORY for Hardware Distributor / RMA Claim, if u don't know where to claim warranty

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NewGUY
post Jul 3 2017, 10:22 PM

On my way
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515 posts

Joined: Jan 2003
From: Currently in Selangor



https://forum.lowyat.net/topic/4346729

how to claim RMA, LAZADA seller not selling products from Malaysia?
Seller sold graphic card for US market
i had called all distributor for MSI, and MSI Malaysia, all asked look for seller...

Seller do not want take responsibility...

Email MSI global, also asked to look for seller...

Anyone any idea?
NewGUY
post Jul 4 2017, 12:18 AM

On my way
****
Junior Member
515 posts

Joined: Jan 2003
From: Currently in Selangor



QUOTE(goldfries @ Jul 3 2017, 10:24 PM)
Consult Lazada. They have good protection policies for buyer.
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consulted, pushing responsibility to seller
NewGUY
post Jul 4 2017, 12:58 AM

On my way
****
Junior Member
515 posts

Joined: Jan 2003
From: Currently in Selangor



QUOTE(goldfries @ Jul 4 2017, 12:44 AM)
https://www.lazada.com.my/helpcenter/return...-faq-return-ans

Nothing there can help you at all?

You'll probably have to highlight to Lazada that seller is not complying.
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at the moment, chances r the card, maybe go to the bin or scrap...

highlighted but no action taken....keep saying contact seller...

seller said salesman not contactable...

keep saying bios no warranty, they hav no idea what is a damn graphic card...

3 years local manufacturer warranty is use as advertising only

This post has been edited by NewGUY: Jul 4 2017, 12:59 AM

 

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