It's hard to be sure but from your post are you suggesting that somehow, our Malaysian government is subsidizing purchases made at the Apple Education store?

If so, dude, how old are you?

If not, could you please learn to post so people could actually understand you?

This post has been edited by MacDaNife: Dec 3 2008, 08:16 PM

Why?

For the stuff?

American AppleStores may have more stuff but so does the online version as compared to our local one. The Malaysian retail one, should it exist, would only have access to the same suppliers as our present resellers. They will undoubtedly be under the exact same constraints.

... or for the people?

If you've been to American AppleStores, you'll notice the people they employ are the same type of 20-somethings that are employed by our local resellers. Only difference being hair-colour as natural shade of brown versus the dye-ed version that seems peculiar to handphone and computer sales staff.

Reason is simple: they work cheap and need the job. Hardly the most knowledgeable and customer friendly type but its the bottom-line that counts in the end.

But that's just IT isn't it. Salespeople just fail to understand that their job is to ASSIST people who enter the store.

Instead they see people in the store as the source of their sales commission. And those who do not provide said commission are ignored. Its a failure to see the big picture, an emphasis on the short term profit versus long term gain.

How difficult is it to say "hello, if you need me I'm here to help" with a smile then allow the shopper some personal space?

Instead what you normally get is a "Cans I helps you?" followed by look that says "If you don't want to buy, you might as well leave now".

That's probably because you went to Machines for a MacCity promo.

What did you expect?