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 will pharmacist gain dispensing right in Malaysia?, what you think?

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jchong
post Dec 3 2008, 09:24 PM

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I would just like to ask: what is the advantage of splitting it like overseas where doctors prescribe and the pharmacists dispense? What is the value added by this system?

When I encountered this system in Australia, I thought it was a hassle. After seeing the doctor, must still make another trip to the pharmacist to get the meds. All the pharmacist did was to look at the doctor's prescription and dispense - to me there was no value add. For me, this system loses points due to inconvenience. So what are its plus points?
jchong
post Dec 3 2008, 09:58 PM

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QUOTE(SeLrAhC @ Dec 3 2008, 09:41 PM)
i agree too, in the US it is worse.. let's say u are on a drug forever but do u know u need to get a prescribtion every once in a while? the pharmacist can give the drug unless a doc writes something. and there goes 50usd for a piece of paper!
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So you're saying by giving dispensing rights to the pharmacists it will result in overall less cost to the consumer?

In your example above, who gets the 50usd? The doctor I presume?
jchong
post Dec 5 2008, 09:32 PM

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QUOTE(Optiplex330 @ Dec 5 2008, 03:30 PM)
So far, I don't think there is any pharmacist here saying they could do diagnosis. I believe the pharmacist themselves acknowledge doctor are the better person to diagnose diseases. Therefore, it's merely in the fantasy mind of doctors to say that.

Now let's look at your so called 'extensive knowledge in medication' issue. Pharmacist spend 4 yrs in university solely on medication.

As for doctor, they spend 5 yrs in university learning from Anatomy to Biochemistry to psychology to whatever. Would it be logical to assume that, out of that 5 yrs, may be not more than 1.5 to 2 yrs worth of time be devoted to study of medication? And assuming doctor are 50% smarter than pharmacist, then the equivalent time for doctor to spend time studying medication increases to 2.25 to 3 yrs worth. That is still short of the 4 yrs pharmacist spend time studying medication.

The point I wanted to make is. No matter how well informed doctor are in medication, logic dictates that pharmacist should be even more informed than doctor when it comes to medication. That is a fact. Just accept that and in specialization, you should let the best person handle whatever he/she is specialized in. And that means, doctor doing diagnosis and pharmacist checking on the prescription written by doctor.

I looked down on those doctor who think they are god and can make no mistake otherwise why don't they allow others to double check their prescription for possible mistakes? Because AFAIK, all human can make mistake. So I believe all they have in their mind is money, not safety of patients.
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Although a pharmacist may be more specialised in the field of medication, that doesn't mean a doctor cannot do the job (just maybe not as well).

It's the same with going to a doctor or a specialist, or visit your general dentist or an orthodontist. The general practitioner can probably do an adequate job but probably the specialist does it better. Again, usually boils down to cost factor because people know specialist is more expensive.

The main point is that doctor can both diagnose and prescribe/dispense. Pharmacists don't diagnose, they can't even prescribe (maybe in some countries they are pushing for this) so they are able only to dispense. So the scope of the doctor is wider.

This post has been edited by jchong: Dec 5 2008, 09:33 PM
jchong
post Dec 9 2008, 01:46 PM

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QUOTE(bafukie @ Dec 9 2008, 09:25 AM)
It all comes down to respecting each other job. Pharmacist are well train in drug dose/duration/freq/drug-drug interaction. Doctors are well train in diagnosing and coming up with a medical plan to trat patients. So lets not cross the border whereby the doctors or pharmacist wanna do more than they are able and train to do.
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The trouble is that doctors in Malaysia have been dispensing for so long that they regard the dispensing right within their border. So they are opposed to the idea of pharmacists stepping in. It still boils down to a money issue because the doctor's pockets will suffer.
jchong
post Dec 9 2008, 02:16 PM

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QUOTE(Optiplex330 @ Dec 8 2008, 10:20 AM)
3. Patients get increased safety. And of course, safety comes with a price.
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From the various posts above I see that the central reason behind separating the dispensing role is safety. Any idea how much the safety factor is increased by doing this?

QUOTE(Optiplex330 @ Dec 8 2008, 10:20 AM)
If patient do not wanted safety, I strongly suggest they go consult a bomoh instead (will accept any amount of red packet as payment or may be even a chicken or duck?) or pick some wide herbs on the road side which is free.
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This surely is an exaggeration. People do want safety and it's not as if the present system is unsafe. No one is saying they don't want doctors or western medicine and go back to bomoh or traditional herbs alone.

You are just making the point that the system could be made safer if the dispensing right was separated. What I'd like to know is how much safer would it be?
jchong
post Dec 9 2008, 02:21 PM

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QUOTE(hypermax @ Dec 9 2008, 02:14 PM)
There's no clear advantage of pharmacists dispensing medicine, on top of that the pharmacists are lacking here. Have you seen any 24 hours pharmacy around? What if patients need medication at night? Are you going to open shop just for them?
You are talking as if patients will die if pharmacists don't dispense medicine.  doh.gif
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hypermax, you have repeatedly said that Malaysia is not ready to give dispensing right to the pharmacists due to lack of them at the moment. I agree.

However, in principle do you think that one day we should be heading in that direction? Because if we should, then we have to start somehow. Yes, during the transition period it will be difficult or inconvenient and there will be teething problems but it's gotta start somewhere, somehow right? Assuming that enough people support that move that is...

This post has been edited by jchong: Dec 9 2008, 02:23 PM
jchong
post Dec 9 2008, 04:08 PM

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QUOTE(Optiplex330 @ Dec 9 2008, 03:37 PM)

Added on December 9, 2008, 3:43 pm
In some rural area, I do not see even a single clinic. What if patient need to see doctor at night? Are doctor going to open clinic just for them? Or should we also let bomoh do the job of treating as well in rural area? If not, the patient can die. So if your answer is yes to bomoh, then doctor should not have sole right to diagnose and treat. Same principle applies to pharmacist.
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Your example above is not on point. We know there is a shortage of doctors in Malaysia and some rural areas are under-served. It is something that the goverment needs to address. However, with doctors we are talking about basic medical services (which are essential). As you said, without proper medical services people can die. Furthermore, the Health Ministry doesn't recognise bomohs as medical practitioners. If people choose to use bomohs that's their own business.

Can the same be said of pharmacists? If there are no pharmacists in the rural areas will people there suffer and die?
jchong
post Dec 9 2008, 04:17 PM

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QUOTE(Optiplex330 @ Dec 9 2008, 03:48 PM)
Doctors are human and will make mistake. Period.

Pharmacist are also human and will also make mistake. Period.

There is no 100% fool proof safety procedure. In fact, there is no 100% of anything in this realistic world.

Going by logic and rationality, an extra layer of safety is better than none. And unless all those developed countries are run by fools, we can only assume the role of pharmacist does has it's place in those countries.

On actual proof. May be there is or may be there isn't any studies. I don't know and may be you can try to search on google?

But 1 thing I do know. There are many actual studies about the numerous amount of mistake occurring due to wrong medication taken. In fact, a army of lawyer makes their living suing against these mistake so you can imagine how wide spread mistakes must be. And this is in developed countries so in 3rd world, multiple that by a couple of folds.
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Again, yes I agree an extra layer of safety can be good. But at what cost? You rightly said there is no free lunch in this world. My question is: is the lunch cost worth it?

And this is where the proof comes in, we need to consider if the X% of extra safety margin is worth the X amount of cost involved. I assume you are in the pharmacy field so of course you have a vested interest in this argument and you will say that the role of the pharmacist is indispensable and the system must change to accommodate you guys. But I wonder how the average consumer feels.

jchong
post Dec 9 2008, 04:37 PM

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QUOTE(Optiplex330 @ Dec 9 2008, 04:12 PM)
Your argument has basis. But it does not apply when you reject the separation of prescribing and dispensing even in areas with plenty of pharmacies like in Klang Valley. By doing so, using blanket 'lack of pharmacist' excuse shows the writer to have ulterior and less noble motive. And that is what I really wanted to put across.
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The rejection is very much due to the doctors' opposition and yes they are trying to protect their turf and wallets. I can understand their motivations though I don't think it very noble.

From my perspective as a patient, my main factor is the inconvenience. Say I'm sick and have to see a doctor. I'm already feeling lousy and want to quickly get the diagnosis and meds and go home and rest. At the doctor sometimes there is a long queue, that just adds to my discomfort. Now if after seeing the doctor I still have to drive and park (and goodness knows the parking situation is horrible in Klang Valley) and see the pharmacist to get my meds that just delays things (will take up extra time before I get home). By the time I get home I will feel lousier.

Plus consider that majority of the times when I'm sick it's the cold or sore throat. So the meds are fairly standard. Do I really need a pharmacist to double check the doctor's prescription then? That's why I said earlier that in my experience I have not seen the value added by a pharmacist. That's just from my view; of course when you're looking at the whole healthcare system the view will be different.


Added on December 9, 2008, 4:45 pm
QUOTE(Optiplex330 @ Dec 9 2008, 04:24 PM)
As for me, I think my life is worth to pay for someone to have a 2nd look at my prescription because the alternative is some Form 5 school leaver in the clinic.
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That's not the only alternative. I also choose to educate myself and be aware of what meds I'm getting. I will research on unfamiliar meds given to me and if I have any doubts I will call up the doctor to ask.

QUOTE(Optiplex330 @ Dec 9 2008, 04:24 PM)
That is why I know some people will take their medicine to the retail pharmacist asking questions. In fact, even with doctors, I like to have a 2nd opinion and yes, it cost extra because I have to pay all over again.
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I would also seek a 2nd medical opinion if I have doubts about the first one. But I'm sure you don't do that all the time right? Only when you have doubts.

This post has been edited by jchong: Dec 9 2008, 04:45 PM
jchong
post Dec 9 2008, 11:36 PM

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QUOTE(taiko88 @ Dec 9 2008, 05:54 PM)
And by doctor selling the medicine..how are pharmacy going to survive?without pharmacy who will employ pharmacist?without employment who will want to become a pharmacist?


A pharmacy doesn't only survive based on prescription meds. They have so many other things to sell: OTC stuff, vitamins, diapers, personal care products, batteries, condoms, etc... In fact my guess is that prescription meds constitutes only a minority of the income of a pharmacy. That's why pharmacies can survive or even expand in Malaysia (like Guardian or Watson) despite the fact that doctors dispense meds.

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anyone that here as medical student..please change the situation next time...I think alot malaysian are poisoned by antibiotics...you come to klang any clinic and say you flu....they straight give you...
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Now that is a sign of the doctor's integrity (or lack thereof). If a doctor just hands out antibiotics so easily I think he is focusing on his wallet more. Most of the doctors I go to are hesitant in giving antibiotics unless necessary.

This post has been edited by jchong: Dec 9 2008, 11:42 PM
jchong
post Dec 9 2008, 11:46 PM

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QUOTE(Yeapy @ Dec 9 2008, 10:01 PM)
I wonder how a pharmacist overseas with dispensing rights reading the thread will respond, probably what he see is that kid  A that took away kid B's toy and refused to return the toy to kid B when the kid B wanted it back and saying " prove it to me it's yours, no name there see? Why should I give it back to you? You don't need it anyway..."
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Actually I would be more interested in knowing how the system developed overseas. Long ago did the pharmacists there also face the same conflict with doctors? or the same problem with numbers and logistics? If so, how was the problem overcome?
jchong
post Dec 11 2008, 08:54 PM

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QUOTE(hypermax @ Dec 11 2008, 05:53 PM)
Look, i am not saying that our health care system is superb. In fact, our health care system is lacking behind. Therefore, as i have mentioned numerous times, such change can't be done right now as our country lacks pharmacists. How can you pass the dispensing right to the pharmacists when they are even fewer than the doctors here (which is also lacking in numbers)? Wouldn't it be a chaos scene?

In other advanced countries, the number of pharmacists is greater than that of doctors, therefore, as logic dictates, it's all right to give them the dispensing right. However, the same can't be said for msia, not at the moment.
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In the end it sounds like a 'chicken and egg' argument. You argue that due to lack of pharmacists we can't give them dispensing right. Others saying that we need to give out dispensing right in order to encourage more pharmacists (otherwise we'll be forever short of pharmacists).

In principle, if we want to adopt a more advanced practice then we need to adopt the distinction between doctor and pharmacist. So back to my earlier question: how can we start? what needs to change or be done to the system? can we learn from the past experience of developed nations? This should be our focus of discussion otherwise we're going round and round...
jchong
post Dec 13 2008, 09:39 AM

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QUOTE(Optiplex330 @ Dec 13 2008, 07:00 AM)
I strongly advise you do a google and see how many medication mistakes there are out there. I have given you some links before. As I said before, of which you always tends to forget, an ENTIRE lawsuit against doctor industry were built on medical mistakes.  So what is this 1 example of yours compares to the other thousands and thousands of medical mistake involving doctors? Look at the big picture please.

As for Lim Kit Siang. Old habit die hard. He is born to oppose everything without thinking. But let's for a moment accept what he said is correct, we are poor and can not afford to pay extra for patient safety.

Putting that argument further and may I ask,  which is more expensive, to see a doctor or a bomoh? If cost is the primary concern, then one should opts to see bomoh and remove the sole right of diagnosis to the doctor. If you remember correctly, this is where the 'bomoh' part comes in. Which, again, you forgot.

Back to LKS again. You are correct we must have proof of what we said so let's ask LKS for it. I would very much like him to provide proof of what he said because AFAIK, no such trial has ever been done in Malaysia before. I am sure the Health Ministry has their study. Let's see what has LKS's got for saying what he said. Or may be on the other hand, LKS is also a oracle like you. So no need for trial  ohmy.gif

Furthermore, LKS's title "Doctors Prescribe, Pharmacists Dispense, Patients Suffer" does not take into account increased patient safety. Once again confirming that life is cheap in Malaysia as compared to advanced countries. This is the mentality of Malaysia's doctor and opposition party. Very sad  cry.gif
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Did you read and understand the article thoroughly?

I skimmed through it and I think your reply is out of context. I don't think LKS said that dividing the dispensing right between doctor and pharmacist is a bad concept overall. It's just that Malaysia is not ready for it yet. See this portion:

QUOTE
Noteworthy but Untimely Move

The Ministry of Health is set to draw a dividing line between the physician’s role and the pharmacist’s, restricting physicians to prescribing and according dispensing rights solely to the pharmacists.

Such a move virtually has its effects only upon doctors in the private practice and particularly the general practitioner who relies on prescription sales for much of one’s revenue.

Doctors prescribe and pharmacists dispense. It’s the international role of each profession and very much the standard practice in most developed countries.

The Ministry of Health however, has failed to take into account the local circumstances in mooting this inaugural move in Malaysian healthcare. The logic and motive behind the Ministry of Health’s proposal is in fact laudable, but only if the Malaysian healthcare scenario is more organized and well-planned.


This goes back to what Hypermax said about Malaysia not being ready. It's a question of timing. Seriously Optiplex330, I can sense your passion for this subject but I feel you aren't applying yourself to Malaysia's context. You keep bringing in the overseas scenario, you keep saying "life is cheap in Malaysia", etc... but you are not offering any constructive comments on how we can improve things. You just keep banging on the point that we should go ahead with a trial.

Ok, even for a trial is the timing right? Your main argument is that in Klang Valley you feel that there are sufficient pharmacists. We've seen some numbers, but again not specific to Klang Valley. Generally what is the ratio for doctors:pharmacists or even pharmacists per population that is considered sufficient?

What about the other issues raised about the lack of 24 hour pharmacies? Or lack of centralised health care system? Isn't that also relevant before we do a trial?
jchong
post Dec 13 2008, 09:45 AM

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QUOTE(Optiplex330 @ Dec 13 2008, 09:18 AM)
Where do you think the NHS get their money? From the sky?

Think about that. Money all come from the people. Either direct to doctor or indirect through tax. You know about the tax thing, do you?
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I'm sure you also realise that the tax in UK and many other developed countries is higher than in Malaysia. To that extent the people are paying for it.

QUOTE(Optiplex330 @ Dec 13 2008, 09:20 AM)
I know LKS have many reasons. I am just wondering why SAFETY is never one of his reason mentioned so my conclusion is that he think Malaysian life are cheaper than developed countries. That's all.
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He never mentioned it, yet you choose to interpret it as saying "life are cheaper than developed countries". You do have some issues with how to interpret what people said or didn't say.
jchong
post Dec 13 2008, 09:50 AM

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QUOTE(Optiplex330 @ Dec 13 2008, 09:45 AM)
Let me make it VERY clear.

I am NOT ready to make dispensing right PERMANENT.

I just want to see what the trial result says. Until we have a trial, all we talked here are mere hot air without meaning and substance.
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Yes, I understand you. So you obviously feel that we should go ahead with the trial even now, despite the fact that Malaysia might not even be ready for a trial. That's what I asked above, are we even ready for a trial?

Also, what is your basis for saying that we have sufficient pharmacists in Klang Valley? What is considered sufficient in your opinion? 1000? 2000? 3000?
jchong
post Dec 13 2008, 10:01 AM

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QUOTE(Optiplex330 @ Dec 13 2008, 09:50 AM)
Then the question I would like to ask is, why he never mention safety but only money?

Sometimes, it is not what's said that is important but rather what is not being said. And all I hear is money. Of course, on what is not being said, your guess is as good as mind.
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I don't know I'm not LKS so I'm not going to speak for him. But I do know of course LKS has his own bias (just like all of us have our own biases).

But I will disagree on your statement "why he never mention safety but only money?" and "And all I hear is money." I heard more than that - yes LKS did mention money, but he also mentioned: (i) unequal distribution of medical and pharmacy services, (ii) quality of medical personnel, (iii) problems with the medical system, etc.

Whether you agree or disagree with all the reasons LKS mentioned, the fact is he mentioned several reasons so why do you say "And all I hear is money." You must have selective hearing.
jchong
post Dec 13 2008, 10:24 AM

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QUOTE(Optiplex330 @ Dec 13 2008, 09:56 AM)
May I ask how do you know we are not ready for the trial? If I have to choose between words of the Health Ministry and you, sorry, I think they are more qualified than you because they have better credential. Not unless you show me your credential to be better than theirs. This is just plain logic. When in doubt, pick the words of those who has better credential or expert. This is the same answer I gave to Hypermax.


Firstly, I'm not a healthcare professional. I'm participating in this discussion as a regular consumer who uses healthcare services. My interest is: will this system benefit me and how will it benefit me? Do the benefits come with any drawbacks?

In relation to the credentials of the Health Ministry, they may be better qualified than me but well let's just say that I'm wary about the motives or goals of the goverment in general. The various government ministries do things for their own purposes and not always for the public's best interests. Just because someone is an expert doesn't mean you blindly follow what they say right? Earlier someone said people nowadays don't treat the doctor as god. Even though doctors are supposed to be the expert in their field, patients nowadays are more educated and if they have doubts they also seek 2nd opinions.

So, going back to the proposed trial by the Health Ministry, do you know why they proposed it? They must have felt that perhaps a trial was in order, but for what reasons? This is what we must analyse to see if the counterarguments are valid.

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I do not know what number of pharmacies is considered sufficient. And I believe part of the reason for the trial is to find out that answer. Without that trial, you guess on numbers is as good as mine and anyone else. On the other hand, may be we should ask Hypermax for the answer because he already know the number is insufficient. The unfortunate thing is, he refuses to give us the figure.
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If you don't know then why do you so strongly seem to believe it is sufficient? We don't really need a trial to find out the answer do we? Can't we get some estimate from overseas? That would be a benchmark to start with, e.g. find out the ratios of doctors:pharmacists or pharmacists per population for various countries or cities. Compare that to what we have and make some allowances to cater for Malaysian context. Can't we do that?
jchong
post Dec 13 2008, 10:35 AM

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QUOTE
But I don't see LKS talking about those data so I presume number of pharmacies is not an reason for his objection. I can only see money being the issue from LKS.


Maybe LKS doesn't have the data either smile.gif But he did mention it as an issue.

QUOTE
Let talk about the other issue you said he mentioned.
1. unequal distribution of service
We know there are insufficient pharmacy and unequal distribution in many part of the country. But the most highly developed part of Malaysia, Klang? I am not so sure LKS is right about Klang.


Again, I hope we can get some data and compare to overseas because that would help the discussion here.

QUOTE
2. Quality of personnel.
I believe all these personnel are qualified and licensed doctor and pharmacist. So I am not sure what quality problem, if any, LKS is talking about.


Have a read again of LKS's article. I do believe that nowadays the unis are churning out graduates by the thousands and quality is not what it used to be. Just look at our local unis, each year their ranking in the THES seems to be going down - this means the quality of the unis is going down and what does that say of the quality of the graduates they produce? The bar for qualified professionals isn't really that high either (and not just for healthcare field but in other fields as well) and I feel that there is a quality issue.

QUOTE
3. medical system
Isn't this the purpose of this trial?


Again, read the article more closely. There are other issues with the medical system (and its administration) in Malaysia which makes the separation of dispensing rights problematic at this moment.
jchong
post Dec 14 2008, 07:34 AM

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QUOTE
On government conspiracy theory. As I said before, let's discuss as to what are the possible ulterior motives. So far, I could not think of any. Can you? If there is money to be made, it's does not go to the government so they have no motive. If gov did not give dispensing to only 1 pharmacy company, then there is also no motive there. The Health Minister is not a pharmacist so he has no motive there either. So please come up some ulterior motive to share with us.


"Conspiracy theory" are your words. I don't think it amounts to a conspiracy, just simply that often our government's planning or implementation is lacking in transparency. Just because you cannot think of any possible ulterior motives doesn't mean there aren't any.

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1.  Not enough pharmacist. Again, HOW DO YOU KNOW there is insufficient? Your words vs HM? I take HM's.


And I put it to you: how do you know there are sufficient? You already admitted you don't know. Secondly, did the HM put out a statement saying that there are sufficient pharmacists? I've not seen that mentioned anywhere in this thread.

QUOTE
2.  Doctor can do the job. By general consensus now, pharmacist are the better person.

3. Cost. But without a proper cost vs benefit ratio study, we don't know, do we?

Since No.1 and 2 has been discarded, that only left with cost vs benefit ratio to work out and that calls for a trial.


No 1 and 2 are only discarded in your mind. To me they are still relevant and factors to be considered in calling for a trial.

QUOTE
You are saying our doctors and pharmacists are not very qualified and of low standard. Assuming that is a valid reason, then this very reason for not giving dispensing right to pharmacist is also the very reason why we should withdraw diagnosis right from doctor. They are all sub standard professional so should not have exclusive rights. It's only logical.

Since we are not using this reason to withdraw doctor diagnosis rights, it should not be the reason not to do the trial also.


QUOTE
This is the part I do not understand.

Not enough doctor. But doctor still given sole right to diagnosis.
Not enough pharmacist. This is the reason why pharmacist should not have right to dispense.

Both not enough. So why use "not enough" as reason not to give right to pharmacist? Or is this called double standard?
In the end we are again going round and round since all the points you raised have been discussed earlier. No point in repeating them again, there is already too much repetition in your posts. There is no satisfactory conclusion to be had here. You have your own views and you're free to argue them until the cows come home.
jchong
post Dec 14 2008, 07:41 AM

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QUOTE(Optiplex330 @ Dec 14 2008, 07:05 AM)
Tell me, in rural areas with no doctor, what should we do? Let the patient die so you can have your diagnosis right? What sort of a doctor are you?
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Since you asked this question, so tell us in your opinion what should we do?

Hypermax should also chime in since this is a very real problem.

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