Ha. Not possible. The nearest Nokia Center is 500-km away, hence calling up Nokia to confirm.

I am sorry to hear that. For your case bring receipt and warranty card if necessary just in case

mayb u can direct post to the SC, they r authorized SC for NK & SE
make sure u pack it properly.. avoid the screen broken..
contact the incharge person b4 u send out..

Mobile Technic AMCORP branch
03-79572211

This post has been edited by x132755: Apr 15 2010, 01:11 PM

Hi Guys, Just one questions... How is the reputation of PDA GADGETS?
Anyone facing problem when warranty claim from them?

GOOD PRICE & GOOD REPUTATION CO.
service center at Mid valley PERODUO show room there..
normally claim wrnty 1-2 week times..

hey guys,may I know the most current authorized distributors for SE phones in malaysia?i noticed on the first page that 'i-mobile' was listed under one of the authorized distributor for nokia phones,but if i am not mistaken,it no longer is?do correct me if i am wrong!thanks!

Thorus and Midland for SE~
I-mobile no more, yeap~

Edited typo~

This post has been edited by chiahau: Apr 19 2010, 01:14 PM

Thanks man!

MIDLAND
THORUS
DYNAMICS (NEW)

hi, is there any price difference btw zitron, avaxx and arista? i heard arista set is usually cheaper...is that true?

these 3 diff companies sure diff price range..
all ori retails price is the same..

thanks
i've heard that arista set can only be sold to companies and through banks...can we find arista set at any retail shop?

Eh... so Which is to go for?? AP or Ori...


After reading so many pages.... All saying that warranty cannot cover this la that la ..... its more or less useless having warranty...


My personal experiance with AP set is... well... My phone is near 2 years old.... for the 1st year it gave me no trouble at all... but after the 1st year... some minor problem like the Headphone Port loose and theres some retardation when calling out ..

Anyway, in this case ori set is useless since by the time problem starts coming out, warranty already over...



RM400-600 difference is ALOT to me... cause if you buy the AP set.. and with that extra 4-600 you can get yourself a bunch of accessories to enhance your phone .... making it look as if there is much added value compared to ori phone.... besides, AP company DOES GIVES warranty anyway .... its not like the word "AP warranty" means no warranty ...


The thing im affraid when getting Ori is, there is not much value in it... besides, chances that you actualy uses the warranty within 1 year is unlikely.. so its more like you are paying the RM500 extra just for the sake of having the Authorised sticker and maybe the firmware being LOCAL...

While for AP set, as i mention the feeling of getting ORI somehows makes you feel better... DONT KNOW WHY but ... it's just something that makes you feel that you are feeling more secure with ORI set.. eventhough it actualy does nothing... [Evidence shows in this thread as many of you people kept saying that AP got these and that problem ... but the fact is... AP sets ARE THE SAME as ORI sets ... AP set also comes from the same Factory as ORI you know == .. its not like ori is specialy made]

This post has been edited by holypredator: Apr 24 2010, 02:11 PM

well ur statment is correct indeed, tat y most ppl will go for AP..
some AP do provide 2 yr wrnty, lcd 1yr (some 3 mth or 6 mth)
wat i can said buy hp some how is depend on ur LUCK.. mayb 1/100 ur LCD got problem within 1 yr..
u noe, the overall most expansive parts r MOBO (seldom hv prob), then LCD (like touch screen)..
2nd, is the wrnty service time how long it takes, ORI sure faster (1 dy - 1 week), AP (3 dy - 1 mth+)

Well, everyone is entitled to their own opinion dude..
You might say AP good, but later when you encounter problem even within warranty, you will still curse AP phones..
I rather not waste time explain so much to you, but the point remains..
If you can AFFORD ORi, the go for it..
If YOU CANT, then go AP~
The same thing goes to phone..
You can afford expensive ones, you go buy..
Cant afford, then sad to say, too bad lah~
And finally, go google up some COMMON AP set problem before ranting here much~

Original phones are indeed slightly better than AP sets..
1/10 ori buyer will come back for warranty within a year rather than 5/10 for AP sets~
I rather be happy taking the extra 400 and be safe..
But that's just me~
XD

Oh, are you sure AP are frm the same factory? Who knows they are from some cheap factory in outskirt of china?

im buying new phone last 31/03/2010.
Sony Ericsson J105i at Carefour Bandar Tun Hussein Onn.
RM450.
Everthing work okay until last night,
i cant open my video call.
Before this im already 3g several times.

Im dont know about AP or ORI..
my friend said that my phone was AP..

here some picture that may help sifu2 out there to help me.

Tommorrow i wanna go to the shop to claim the damage.

u using maxis /celcom / digi?
try master reset it 1st..

This is what I know.

Original set warranty is pretty clear cut.

But with AP, warranty can means all sorts of thing ranging from real warranty (useful) to just software warranty (useless). So best to ask them to spell it out what they mean by warranty.

Then there is the issue of battery. One of my main worry is non-original battery that are made to look like original battery in AP set. And for E series phone, the original battery itself can cost RM200+/-. So if the different between AP and Original is around RM200+/-, I will opt for the Original just on the battery concern alone!

Then there is the software update issue. Sure you can do firmware update yourself and that is like doing your own PC update of Window operating system. But updating is never as good as a complete clean installation and those using PC knows that. With Original, you can get Nokia to do clean installation without charge. With AP, you have to pay and it was reported to be RM80.

In conclusion, if just RM200 difference between Ori and AP for a phone that cost RM1000, better get the Original. My 2 sen.

im using maxis..
already master reset..
already update using Sony Ericsson Suit.
already repair using Sony Ericsson Suit.
already repluggin battery/simcard/memory
already unplug memory card
alread go to shop where i buy it.

Finally, claim warranty.
About 1week to done.

here some picture.

Guess i'm a little too late to notice this post but I've got some bad experience with Telstra.

I bought a Nokia N82 with 2 years warranty from Telstra. Phone worked fine until just about a year later the camera shutter slider just didnt function anymore. My guess is that there was a problem with the spring mechanism of the slider which activates the camera. The camera activates if I forcefully push down the slider all the way but jumps out of the camera application once I let go of the slider. So its most probably a problem with the slider mechanism which triggers the camera application.

Went over to the Telstra service center in LYP. Didnt really get a warm welcome by the receptionist but not a big deal. The technician came out of the workspace and asked me about my phones problem. I explained to him that it was a prob with the camera slider. I demonstrated to him that if I pushed down the camera slider all the way it would work fine but I want to get this fixed. He told me to hand the phone over while he brought it back to the his workspace (quite a messy and untidy workspace ) and didnt say a thing. So I stood in front of the counter for like...... 20 minutes? Just standing there waiting for him while he was checking to see whats the problem. And once he was done, he came out of the room with my phone dismantled and told me that dust is causing the problem. Ok so yea dust does seem to collect within the phone after some time. Ok so probably the dust could be the cause of the issue. He told me that he will replace the camera sliding mechanism and that the dust has to be cleared off no matter what. Clearly I do want the camera slider fixed so I asked him wat would be the damage if I got both the dust and slider problem rectified? He says that the camera slider would be covered under warranty but the dust problem will incur a RM80 charge. So I thought that maybe I could just get the camera slider replaced and just ignore the dust prob. He said he cant do that as he said no matter what the dust MUST be cleared off. I was rather suspicious about the reason
So I asked him, the prob now is that my camera slider is not working so won't it be fine to just replace the slider mechanism? His reply: "No it won't. Your camera IC chip is damaged by the dust so we need to clear the dust and replace the IC chip". I'm an Electrical engineering student myself. Since my camera has been fine all this while, how could the IC be damaged in the 1st place? Dammit....... Ok fine. Probably there's a reason for this. I negotiated with the auntie at the counter and in the end she was willing to put all costs under the warranty.

I came back in an hours time to collect my phone. The camera now works fine as before, BUT.............. there were scratches on the cover and highly visible pry marks around the side. I told him that these marks were never here before I sent the phone to you guys. He said that these the scratches were inevitable and there was nothing that he can do
I complained to the auntie (she scolded the guy for doing such a slopy job ) and she was willing to replace the housing but I had to order the housing and it will only arrive in a weeks time.

A week later I went all the way to the service center again to get my housing changed. Handed my phone over to the same technician (probably the only one working on that day) as before and told me to come back in an hour. An hour later I came to collect my phone and it looks fine but the pry marks on the sides were still there oh well. I can't stand coming back to change the housing again so just accepted it.

HOWEVER, when I locked my phone I noticed that there was no backlight anymore! Usually when I locked my phone the screen would be on but there wont be backlight illumination. The screen was now pitch black. I thought it was the settings but it wasnt. i also noticed that the contrast was a bit off as there was a blue tinge in the colours. Walked back to the service center and complained to the guy. He said it was fine and the screen is normal for Nokia models. I whipped out my spare N95 and showed him that once locked the time can still be visible. He then admitted: "OH WHILE I WAS REPLACING UR HOUSING I ACCIDENTALLY BROKE YOUR LCD"
Omg.... I could not take this nonsense anymore. Y did he not mention this to me before? I demanded that my screen be returned to its original state. he told me that he will need to flash my phone and reconfigure the LCD settings. So I had to go home, backup all my data and went back all the way once again to get my phone flashed. So yea my phone now seems fine, but with a few dead pixels which developed after a month of use, creaky keypad and pry marks on the side of the housing.

Made 3 trips there and all left me frustrated. I apologize for such a long post but I do hope that this will help some future buyers make a more calculated decision before committing to a Telstra set. Cheers