i think 95% he wont change for u..coz goods sold r nt refundable dude..nex time b mor kful when buy phone..coz they cn ez-ly cheat u..mayb u can survey the price here 1st b4 u mk any purchase

This post has been edited by CuteSanSan: May 16 2009, 09:49 AM

what about htc SIS waranty set? is't ok? is't original, ap or water set?

This post has been edited by ayieazz: May 16 2009, 11:18 AM

SIS warranty is original..SIS is d official ori distributor for HTC

how about blackberry?
is there any authorized distributor?
some people said i-samart is authorizer distributor from celcom.

Yep. They are. But the problem with Blackberrys that I've seen in Malaysia is this - they don't come cheap unless you buy them with telco contracts. Celcom just sent me a promo sms today - BB Storm for only RM1699. Pretty cheap for a touch screen BB, but that's WITH bundle.

Guys I used to work in the Nokia Careline. No more working there though.

From my experience working there for more than a year...my advice is get the AP set.

They are much cheaper and they usualy have 24 months warranty by the dealer themself but not under nokia la.

Besides nokia warranty only 12 months...and there is lots and lots of ways which we can void your warranty example Liquid damage , Physical damage , 3rd party tampering...sometimes you unlucky...go genting...your phone hot genting cold...create moisture inside your phone.

Also voided...and we tak layan 1.

Also u send to Nokia Carecentre...know what the do...they just update your software. Even your dealer knows how to do that...even if the problem is not with your software we just update software return u.

1st time, 2nd time and 3rd time 90% sure just update your software.

3rd time and above u make complaint to nokia careline...then only they will really look into in for u. Not Nokia careline fault , is the Carecentre memang like that.

So u call careline...we the unlucky fellow kena bamboo lo. Lucky i no more work there...malaysia consumer law is weak...also again for your information...as far as nokia phones are concern...u wan good nokia phone , use the old school nokias. Those really tahan and cekap phone.

U take the new models which run on software then u see luck...I have customer just beli 2 hours...phone already mati tong tong...but nokia no replacement phone policy...only thing send to service centre...again they update software return.

Pundek service they give...so...take it from me. Anyway nokia callcentre is outsource...wakkaka...the call centre is just opposite KLCC. In one of the towers...not a bad place to hide huh?

the truth behind the 'fact' is finally reveiled ! thnx F3ngz1 for sharing it..btw i'm a AP user too..for me it's the same thing..so choose the cheaper de ma

but for ap set... sometimes battery they change to non-ori wan tho...

if u knw ppl then ok lor..u mz do a survey which hp shop has a gd record den choose that shop lor haha

ya... tat's why alwiz buy from the ppl that u know than those shops that u r new too...

Nokia Original Set:
- 1 year warranty for the full set including charger, battery, handsfree.
- genuine parts are used for repairing.


Does these two sentences still valid?
what i hear from my friends said,
the battery, hand-free and charger is only 3/6months warranty, LCD only 1month warranty etc,
i could be wrong, anyone can clarify?

Nokia only provide six months warranty for thier accessories, like battery, charger, handsfree bluetooth etc..
it will stated very clearly on the packing or the warranty card..
- genuine parts are used for repairing. = this is for sure..
official unit = LCD is one year warranty..

hey dude, thanks for clarification

looks like first post need to update.

if you understand how the authorised service center make money, you will have more confidence on the official units..

Erm... how can i identify that all the accessories that come with the phone was original? ( I know there will be a special sticker paste on the accessories but not all accessories are paste with that sticker.)

Kay, I was an original phone retailer,
and i can tell you this, there is no way to know that the accessories in a phone package is genuine.

And for the debate on whether to get ori or AP differs to people.
It depends on which company you purchase the phone(for AP), is the company reliable. and are the services good, the advantages of getting AP is that you got a longer warranty period for the phone. And to SE S500i buyers, please do not claim for warranty for keypads becoz sure tak layan wan. Its a fact that SE S500i keypads break easily and stated on the warranty card is which part do they help you with. WHICH EXCLUDES KEYPADS.

for ORI buyers, dont get to cocky too,
Its known that ORI buyers can claim warranty for damaged goods.
WELL THINK TWICE!
for samsung, min 1 month is required to service phones
and service fees are charged for delivery for phones and they arent cheap.

And most damage to phones i see daily in my line of work is that phones that enter water, keypad broke and firmware
these damages normally are due to the owner as they did not really take care of their phones.

You sure about this? And from which AP company? Got email address of this AP so that I can ask who is selling it in my town.

just point of my view too, my experience, not to argue or debate...
do you know, if after bought a new AP set but totally cannot used, how will there handle or how there settle?

Bought a phone (AP- SE w980) used around 3 months then LCD have black dots.

i sent back the faulty phone to the shop and get service, after 6 weeks they said it's not under warranty because they accuse i broke it myself. They told me i must accept what they telling me and no warranty given. lol

After reading this thread, seems like AP and ORI also same. They will always do their best to avoid warranty. Do we really have a choice here?
where is the consumer right?

6 weeks? Why so long? And no, I think Ori phone have better warranty. Better then sending to some random company.