so far i didn't face any lousy service from any bank, all of their service satisfied me
but for my mum's story for AmBank and OCBC:
my mum need to query the mortgage loan behalf of the company, she visited OCBC and AmBank in their office, both of the bank manager doesn't really entertain my mum because she doesn't look rich in looking, and they didn't answer properly what my mum was asking, their behaviour is so rude, how can they judge their customer based like that. End up my mum was approached by Public Bank's Loan department manager, actually he was told by my neighbour which is a staff in loan department, he came into my house and explained the details of the mortgage loan, in the end the loan of RM2mil approved without any much hassle.
Maybank - my hometown is a small town, basically many old people doesn't know how to read english, so when the FD meet the mature date, normally they will withdraw it, now is the important part, the staff will withdraw the FD money and put into Unit Trust, since those old people can't read, so they will sign any form available, after years only realised their money invested into Unit Trust, there gone their hard earned money
another story about my friend who wanna open a bank account in Maybank Sunway branch, it took him 2 hrs to open a bank account, reason is there is no staff in charge is not available
BSN - CNY is coming, my mum tried to withdraw cash in the counter, the staff told her the bank running out of cash mind u is just few weeks before CNY
This post has been edited by yhtan: Nov 27 2008, 11:15 PM
Which Bank the lousiest Service.