The worst bank > CIMB Bank. Their tellers are super slow even if the queues are not long. Customer service staff are not friendly at all.
Standard Chartered Bank is also very slow. There simply are too many people and sometimes they took 30 minutes just to entertain one customer
Another complain would be the newly opened Public Bank branch in Gaya Street, Kota Kinabalu. I always like to go to this branch to update my passbook because this branch is so new (just opened for business in mid-August 2009) and the customer flow is low. So usually there is no queue at all unlike the other five Public Bank branches also in Kota Kinabalu. But there is this stupid young lady at counter 7 in this particular branch who is rude Will definitely lodge a complain if i bump into her again next time.
Generally i am fond of Public Bank but i think they really need to install more ATMs and CDM. Very often the ATMs run out of money at night around 10pm while the CDM has no more room for more cash on Sunday because it is full. I went to the newly refurbished Public Bank branch in Bintang Walk early this month and i like it very much. Last time they was only one ATM machine in this branch. The newly renovated branch now has a large express banking lobby (ATMs, CDM etc.) and i noticed they have reserved 12 space for ATM and CDM. So far they have only installed 1 ATM, 1 CDM and 1 cheque deposit machine there. Hopefully they will soon install the rest.
Which Bank the lousiest Service.