Dear experts,

Market is closed till Wed, so I can't call the ClickTrader's dept till Wed!. I urgently need to find out something very importatnt.

For CIMB Click Trader's account which is giving out the Rm 8.88 brokerage fee for an opening balance of 10K on each transaction day


7 Sept Monday (balance is RM 3,000 which is less than 10K) - Sell KNM and got back approximately RM 9,000 for the sale at brokerage fee 0.42%
8 Sept Tuesday (balance is RM 12,000 due to Monday's 3K Balance + 9K from KNM) - Can buy and sell at RM 8.88 brokerage fee.

Now the BIG question is...

If 7 Sept Monday I Queued to SELL KNM, E&O, Genting but all are queued using "Good Till Date - expiry as of 15 Sept"
Sale of KNM was then successfully matched on 7 Sept Monday based on 0.42%, but sale of E&O & Genting was successfully matched on 8 Sept Tuesday only.

Sale of KNM is based on 0.42% which is understandable because my balance was only 3K on 7 Sept Monday.
Sale of E&O & Genting shd be based on RM 8.88 or 0.42%? (I keyed in order on 7 Sept Monday but order matched only on 8 Sept Tuesday)

Logically I believe it shd be based on RM 8.88 because on 8 Sept Tuesday my opening balance was 12K.
However when I check the CIMB Client's Monthly Summary, I was charged 0.42% brokerage fee for my E&O and Genting which was successfully matched on 8 Sept Tuesday (which is a day where my opening balance was 12K). Is the charge of 0.42% based on the date I key in the order or the day that the order is matched?

Pls help.

This post has been edited by claricecmw: Sep 21 2009, 06:26 PM

I am using Click Traders account. So can trasnfer back to CIMB account via online. No problem.
However, you need to REQUEST for it via Clicks.

If you request before 2pm on a trading day, then $ can be released the next day.
But if you request after 2pm, then $ will only be released the day after.



This post has been edited by claricecmw: Oct 23 2009, 09:55 PM