WOW! you are lucky! they are really good wan in customer service.. so you will probably end up with 2 copies.. 

Thanks for contacting us at Amazon.com.

I am sorry for the problem you experienced with your shipment.

I've placed a new order for the item to be shipped to you as soon as possible. To ensure that your order is delivered quickly and efficiently, and that these items are not held up by delays in customs clearance procedures, we create a replacement order with charges when an international order is lost, damaged, or incorrect.

The charge for this order is $56.48 . We're also refunding the same amount to your original order. Both the charge and refund will be applied to the credit card used on the original order; the refund should be processed within the next 2-3 business days.

Please note that the refund you receive will be issued in your local currency and will be calculated with the same rate used when you placed your order. However, we're only able to charge replacement orders in US Dollars.

Here are the details of the new order:

Order Number: 002-xxxx
Shipping Speed: Expedited International Shipping Estimated Delivery Date:  January 13, 2009

Please send the original item back to us via an economical air mail method. If the item was part of a set, please return the entire set. We will refund your credit card for this expense. Mail your return to:

RETURNS CENTER - AMAZON.COM
172 Trade Street
Lexington, KY 40511
USA

After you have returned the item, please tell us what your return shipping costs were.

Please visit the following link to provide the information we
requested:

http://www.amazon.com/rsvp-mi?c=yqvcfcdf3315669287&q=o2r

We must receive the item from your original shipment within 30 days from the date of this e-mail. If the item being replaced was part of a set, please return the entire set. NOTE: If we do not receive the item by then, we will re-charge the credit card or bank account associated with this order for the cost of the item. If you'd prefer to pay using a different method (excluding gift cards) please contact us by visiting http://www.amazon.com/gp/help/contact-us/r...ved-orders.html.

Again, we are very sorry for this inconvenience. We appreciate your business and hope that we will see you again soon at Amazon.com.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=bqvcgcdf3315669287
If not, click here:
http://www.amazon.com/rsvp-n?c=bqvcgcdf3315669287

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

akhaja
Amazon.com -- Earth's Most Customer Centric Company http://www.amazon.com/your-account

Thank you for writing to us at Amazon.com.

I am sorry for the problem you experienced with your shipment. As the cost of return shipping is prohibitively expensive in this case, you do not need to return the original DVD. You may keep it with our compliments. WTH!?!

Please understand that we're unable to send individual items from a set. Hence, my colleague has created a replacement order for the entire DVD set.

Here are the order details :

Order Number: xxxxx
Shipping Speed: Expedited shipping method Estimated Delivery Date: January 13, 2009


When your order ships, we'll send you an e-mail that will include a tracking number if one is available. To track your package, visit our Help page at:

http://www.amazon.com/help/tracking


We are very sorry for any inconvenience this may have caused you. We appreciate your business and hope that you will give us the chance to serve you better in the future.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=yrvcabdf3317832112
If not, click here:
http://www.amazon.com/rsvp-n?c=yrvcabdf3317832112

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Usha Sri
Amazon.com -- Earth's Most Customer Centric Company http://www.amazon.com/your-account

Ha ha! you gotta be kidding.

All those were around Rm30-rm45 only each if order from Amazon during their sale.

Got both Kill Bill 1 & 2 RM 110

Terminator 2 - Rm 36
Predators - RM 36
Total Recall - RM 36

oh Lordy!!    

hmm..interesting! but they ship with which service? seems to me they give out standard shipping only.

can't find the FAQ..

but the prices and shipping rates are interesting enough.

all for RM28