Look like your item now detain by custom. This will take few days. If in the form state clearly what is your item and not need to pay tax, custom will release back to courier. If not, wait for a letter from courier company ask you to go to custom or they will give you an option to do it for you but with cost. Some time that cost higher than the item price.

Happen to me before when I order free CD from US. It's suppose to be free but I need to pay tolls, fuel and custom fee.

One more thing, tracking last update is yesterday, so please wait a few days for update. If nothing then you should worry.

Do your friend declare what item in custom clearance form (I forgot the name). If not the custom not sure what inside and custom don't care that item made in Malaysia or not. As long as coming to Malaysia, that their duty to check.

FYI, my item last time, state clearly what is inside and the cost is RM0 but still detained by them. When I went there and open it, one of the custom guys said 'CD ni byk sampai, saya ada kat rumah, ada orang bagi dulu. Banyak kotak lagi kat dalam store tu takde orang datang ambik.' So the moral is, even they know, they still detain it.