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 Credit Card Thread V5, (added FMB website to 1st post)

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Norns
post Nov 6 2008, 12:10 PM

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I've fax-ed in my application to the telebanker (card centre) on Monday, but up to today still not even in the system !!! Somemore I got told them I need urgent cos im going vacation by 14th Nov

When i call back to the telebanker, he said from his side he can see my application in HIS system ...

lolll i really need it urgent asap !!!
Norns
post Nov 28 2008, 09:23 AM

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Anyone know where can I escalated my complain regarding my MBB card application ?

Its totally plain useless speaking to the operator each time I call them.

I have requested super urgent request, and I waited 2 weeks and my application not even receive mad.gif After check finally they receive it. Guess what, they ask me to courier my application form again. vmad.gif

Fine then, after few days they receive it and request for my full office add.

I have updated to the person on last wednesday, but until now still not a single damn update on it.

Each time i call and the operator telling me the same thing again n again. I think till now I have update them my office address for at least 7 times !!!!!!!!!!! imagine tat

anyone have idea or any email or contact to really speak to the person in charge ?
Norns
post Nov 28 2008, 01:01 PM

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QUOTE(cute_boboi @ Nov 28 2008, 10:40 AM)
Norns,

biggrin.gif  biggrin.gif  biggrin.gif

Are you really desperate for MBB cards ? Why not try apply other banks ?

FYI, I'm MBB CC holder as well and I do agree generally the people and CS are a pain in the neck to deal with. I rather deal with machines (ATM, CDM, Online Banking, etc.) than humans in MBB. Why I use MBB is because it has the largest ATM network, the Amex 2x TP and current Petronas 5x are tempting.

If you really serious, just go direct to Menara Maybank CC CS counter. It is jam, waste time but I always get the things done there and it is still slow (expectation).
*
Hmm i prefer a better convenient way lol, such as email or speak to the person who can make decision unlike the CC sad.gif

Not to say im real desperate for mbb cards, but i've only apply this bank since i got my payslip last month. I've waited so long and I got different update each time i call their CC mad.gif this really make me frust

i can apply another bank now, but i suppose it'll take another few weeks cry.gif

hope to hear advice how to get in touch with mbb card centre person in charge notworthy.gif notworthy.gif
Norns
post Dec 1 2008, 05:12 PM

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anyone got the 'right' email for me to complain my cc maybank application ?

up to now, i call the call centre 15 min back n guess wat ... SAME ANSWER AGAIn

i think i update them my office address for 100 times also they wont update it mad.gif mad.gif
Norns
post Dec 5 2008, 11:12 AM

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My mbb visa & master seem to be appear in my m2u , i guess its just been approved

i check my Visa & master seem to have rm5k limit on each of them

Is it a combine limit or seperate ?
Norns
post Dec 14 2008, 01:54 PM

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for mbb card, can i know what is the pin code for atm use ?
Norns
post Dec 14 2008, 03:57 PM

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is this for mbb cc pin ? unsure.gif

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