hello all.

last monday i ordered the new imac i7 through educational store by phone call. they give me the web order number as a reference to proceed with the payment through my bank. i made the payment by using my maybank account, going to the bank counter and they deduct from my account of the total sum of the price and the bank fees.

the case is

my account is maybank. the apple store provide me the details of the the payment which the payment account is to RHB bank, which my maybank will transfer to the RHB bank. The maybank staff tell me that it takes around 3 days for the transfer process. then, i ask the staff to provide the "payment reference number" then the girl said just fill the number at the "lain lain butir/others detail (jika ada)". i put the reference number there.

after the process completed, i rechecked my customers copy of the payment, where the digital reprinted payment reference number that states on the left upper part of the slip is not same as the payment reference number as i shud have to provide.

below are the regulations from apple:

"Please ensure to quote the Payment Reference Number on your payment as failure to do so may delay the processing or your order. If you are making the transfer at a bank counter, ask the teller to key in the payment reference number as the transaction reference number."

today is the fifth day, but still got no replied mail from apple stores for the payment receipt. just want to know whether my transaction is doin just fine, or i shud called the rhb bank to double confirm with the payment process, or transaction from bank to bank MEMANG LEMBAP or wtf am i goin to do?

Thanks.

yes, my parent have CC. but i prefer to settle it on my own, jus not to bother both my parent for borrow their CC. thats why i choose the bank transfer.
The apple staff did told me that it takes around 2 weeks for the settlement. but what am i curious is the payment reference number as stated at the slip is different from the payment reference number that was provided by apple.

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Added on July 30, 2010, 3:01 pmwhat to do. i have only maybank debit card. maybank sucks.

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Added on July 30, 2010, 3:04 pmbro. what bank did u use for the bank transfer? is it maybank to rhb?

This post has been edited by deafmute: Jul 30 2010, 03:04 PM

are you serious the maybank debit card will work?

dvlzplayground, sorry for that

how long will it takes to get replied from apple from the day u transfer the money?

yesterday apple staff called me and asked me about my payment and so on. then i tell him everything and he asked me to scan the receipt and i emailed to them!
but till today, still wating for confirmation..bank transfer is too slow. this will be the last.

atlast. i checked my payment status at the global collect websites yesterday. the status was PAID...after a long wait. and checked my order detail in apple websites, my 27 is still on hold due to my overpayment and now i have to wait for the refund process.