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 Apple Online Store Malaysia, Finally an official one here in Malaysia

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JakzT
post Oct 21 2011, 01:37 AM

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Hi guys,
I ordered my mbp 15" on 18/10,there write delivers 25/10.
May I know is 25 reach or 25 start the deliver?
JakzT
post Oct 22 2011, 03:16 AM

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Guys,
May I know what this mean?
Oct 22, 2011 01:50 Pvg - PVG Clearance delay - Pvg - PVG
Oct 22, 2011 01:12 Pvg - PVG Shipment on hold - Pvg - PVG
JakzT
post Oct 22 2011, 03:03 PM

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QUOTE(ronaldkh @ Oct 22 2011, 08:15 AM)
Your item is stuck in customs at the moment. PVG = China iinm.
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QUOTE(Jing-leBelle @ Oct 22 2011, 12:01 PM)
Your shipment is on hold at PVG, Shang Hai Pudong International Airport. smile.gif
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Need wait how long? Can't wait for it drool.gif
JakzT
post Oct 24 2011, 08:23 PM

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I ordered MBP 15" 2.0ghz on 18/10..
Today updated to 2.0ghz and GC also upgraded..
Really sad,item tmr are receiving d..
Haiz
JakzT
post Oct 25 2011, 07:17 AM

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QUOTE(ajul @ Oct 24 2011, 08:48 PM)
so sad... sweat.gif
almost reseller also got old stock not clear yet... rclxub.gif


Added on October 24, 2011, 8:52 pm
call apple hotline and check la... sweat.gif
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I bought it on Apple Store Online,but yesterday the website updated =="
JakzT
post Oct 26 2011, 07:00 PM

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QUOTE(ajul @ Oct 25 2011, 12:44 PM)
i think ur order will stick at old spec..unless they dont have any store for old spec anymore..so just shipping with new item...but i dont think so... sweat.gif
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Item received on tues,its old spec.
Feel sad its a old spec,tues morning gave a call to apple and ask is it shipping a old spec or new spec,but they said is a new spec..
Now have to wait tmr and call back again and see whats solution.
Its unfair to us if someone same as my case.
Will update to you guys.
JakzT
post Oct 27 2011, 08:40 AM

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QUOTE(ajul @ Oct 26 2011, 09:52 PM)
izzit its fair to Apple if u already place order on old spec..but cancel and wanna change a new spec within a week? who wanna bear the loss? its risky everywhere in the world..
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You order the old spec,but few days later new spec out.
I previously want to buy that 2.2,but 6499 its way too expensive for me so I get the 2.0 5499..
But now 6499 spec can get it on 5499,izzit unfair to me?

QUOTE(soonwai @ Oct 26 2011, 10:56 PM)
You shouldn't have any problem. I think Apple will allow you to return it  for a new spec one. Speaking from experience here. I bought Mid-2010 MBP three weeks before the Early-2011 MBP came out. I called Apple Sales hotline then Apple SG returned my call and within the same day, they okayed the return of my 3 week old MBP for a new Sandy Bridge one. They even offered to arrange for DHL to pick-up my old MBP foc.
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I later try it =)
Thanks for your info. thumbup.gif
JakzT
post Oct 27 2011, 11:00 AM

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QUOTE(soonwai @ Oct 27 2011, 09:33 AM)
Further info for you. In my case, Apple SG required me to place a new order for a new MBP. After I'd done that and they had verified it, they arranged for DHL to come pick-up the old one. From what they told me, the old MBP was sent back to SG where they checked it and after everything is OK, they processed the refund to my CC. That took about 2.5 weeks.

Let us know how yours goes. Good luck.
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May I know you calling which number?
JakzT
post Oct 27 2011, 11:58 AM

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QUOTE(soonwai @ Oct 27 2011, 11:07 AM)
I called the online Apple Store number. The same one for phone orders. 1800-80-6419. I might have called Applecare number also. One of them got someone from Singapore to call me.
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Bro,I really need to thanks you..
Same as you,place a new order after that the courier service come and collect back the old MBP 15"
JakzT
post Oct 27 2011, 04:19 PM

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QUOTE(soonwai @ Oct 27 2011, 01:39 PM)
No probs. I didn't do anything but relate my experience. Nevertheless fantastic! So glad it worked out for you and fast too. Did the Applecare guys do it on the spot for you? Or did they have someone from the SG office call you? No need to pay for couriering the old one back to them right?

I wonder what would have happened if it had been a HP or Dell or Acer. Though I expect Dell to have comparable customer service.
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They ask me place new order first,later around 6pm they call back for the order number.
About the courier fee,i not sure. Lol

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