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 Apple Online Store Malaysia, Finally an official one here in Malaysia

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lailaikatong
post Nov 11 2008, 11:30 PM

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QUOTE(LeonTan @ Nov 11 2008, 11:22 PM)
eh? Free shipping only available on orders over RM 250... hmm.gif
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Well that's quite reasonable. Can't expect them to not charge shipping if say someone purchases a mini-dvi>dvi adapter or something. Margins on sub-RM250 items would be too low to cover the cost of postage.

QUOTE(Balok @ Nov 11 2008, 11:22 PM)
My friend got a problem la. -.-

He want to buy ACPP for his Macbook which ends at 14 Nov, but the ACPP delivered at 17 - 20 Nov. what to do huh? can hurry the delivery or can we extend the time?
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Call the customer service line and find out your friend's options. Usually they're quite reasonable about allowing someone to register within 1 or 2 weeks of expiry, and would adjust the warranty coverage accordingly. Your friend placed the order before the 1st year expiry, so he has a case to argue if they refuse. Next time don't push ACPP til the last minute lah smile.gif
kazasho
post Nov 11 2008, 11:31 PM

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finally my prayers answered. haha.
THTgadgets.com
post Nov 11 2008, 11:35 PM

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QUOTE(stringfellow @ Nov 11 2008, 11:18 PM)
Not just you, Dawn. I feel the same too. It fills me with pride that we are treated the same (almost) like those countries with a proper online Apple Store. The final sealing of the deal is to see a real life Apple Store in KL. That would make KL as prestigious as Apple Store 5th Avenue, Apple Store Beijing and Apple Store Sydney. I would seriously shed tears if that happens.
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Well, this is indeed a great start for a more prominent Apple presence here in KL... And yeah, the (hopefully) future opening of an Apple Store will be the crowning glory! thumbup.gif

Which is why i'll definitely head to the Apple Store in Melbourne's Chadstone SC when i'm there in April next year... Haven't been to one before and I'm curious as to how an Apple Store is different from our usual Authorized Resellers! biggrin.gif
bryanyeo
post Nov 11 2008, 11:51 PM

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QUOTE(hapa @ Nov 11 2008, 10:41 PM)
are u sure machines offer 5% rebates too?? i tot only 2%
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Depends, some are 5% some are 2%. I think MB is 5%
eddie89
post Nov 11 2008, 11:53 PM

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Huray! Finally got education discount!
XJuN
post Nov 12 2008, 12:13 AM

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wow..i gonna get the acpp
it is so much cheaper after edu discount
waynekoowy
post Nov 12 2008, 12:46 AM

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got education discount? tell me more here!!!! i've pin this thread and ready for my becoming iPod touch!!!!
xsara
post Nov 12 2008, 12:47 AM

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acpp apply to iipod also?
hapa
post Nov 12 2008, 12:48 AM

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QUOTE(waynekoowy @ Nov 12 2008, 12:46 AM)
got education discount? tell me more here!!!! i've pin this thread and ready for my becoming iPod touch!!!!
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sorry.. no edu discount for ipod
xsara
post Nov 12 2008, 12:48 AM

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QUOTE(lailaikatong @ Nov 11 2008, 11:18 PM)
Do take note everyone that the times quoted are shipping estimates, not delivery estimates. Just saying this to prevent future rants about products not being delivered on time. For products that have a shipping estimate of 1-2 business days, expecting delivery within 3-5 days would be more reasonable. Might be even later.

The Msia, Indo, Phil, Thai & Vietnam stores launched today are based in Singapore, operated by Apple South Asia Pte Ltd. With that being said, it is still unclear whether Apple has warehouse facilities in each country, or whether the items will be shipped out from their facility in Singapore.

To those who are ordering online, do share with us the tracking progress. With CTOs/engraved iPods, it would be interesting to see whether the items get shipped from China direct to Msia, or China>Singapore>Malaysia. I was thinking of ordering something just for the sake of getting the T-shirt, but I don't need another iPod/Mac for now. Plus I'm not in Msia at the moment, and I could get the stuff at cheaper prices anyway. So no ordering by me... YET tongue.gif Enjoy the free t-shirt people.

Despite the fact that the Malaysian store does not have friendly return policies, it's good to know that they do offer price protection if the prices of the items purchased happen to drop (This is under T&C 9.2).

Re: Edu discounts, usually no proof of identification is required. This doesn't mean anyone and everyone should abuse it.
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Reference 8081317485
Pick up date 03 Nov 2008
Destination SINGAPORE
Delivery Date 10:49, 05 Nov 2008
Signatory sign
Date Time Location Status
05 Nov 2008 10:49:00 Singapore Shipment Delivered In Good Condition.
05 Nov 2008 08:48:05 Singapore Out For Delivery.
04 Nov 2008 18:27:44 Singapore Shipment Held In Warehouse. Follow Up Actions Underway.
04 Nov 2008 18:27:10 Singapore Shipment Received At Destination Depot.
03 Nov 2008 17:26:00 Suzhou Shipment In Transit.
03 Nov 2008 16:56:24 Suzhou Shipment In Transit.
03 Nov 2008 15:32:36 Suzhou Shipment Collected From Sender.

this is the tracking for my ipod touch which i bought last week
engraved and shipping from suzhou
lol
which mean even the sg apple online store ship their goods from
china->sg
so for malaysia apple store i think is
china->sg->my?

ahblu3
post Nov 12 2008, 02:12 AM

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A great news for all msia mac owners or prospects

Pity all reseller! I bet their sales will drop dramatically! else they offer far more better so called "promotion"...
enemyofgod
post Nov 12 2008, 03:01 AM

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Great news..makes life easier to get Apple stuff..
accs_centre
post Nov 12 2008, 08:53 AM

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Return policy is as follow:

» Click to show Spoiler - click again to hide... «


sonnettech-asia
post Nov 12 2008, 09:17 AM

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I think a lot of pro users from out station will start to buy online.
new users will still prefer to buy at the store so they get training and supports.

after sales is the key to the business, if you look at the giant stores from all over the world, they have to improves their customer service to make sure users do not buy from online stores.


jakesean
post Nov 12 2008, 09:28 AM

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QUOTE(sonnettech-asia @ Nov 12 2008, 10:17 AM)
I think a lot of pro users from out station will start to buy online.
new users will still prefer to buy at the store so they get training and supports.

after sales is the key to the business, if you look at the giant stores from all over the world, they have to improves their customer service to make sure users do not buy from online stores.
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i think with the applecare, customers can do it on the phone or at stores.. its the same here in australia.. we can either go to any of the apple retailer, or call apple up..
lailaikatong
post Nov 12 2008, 09:31 AM

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QUOTE(accs_centre @ Nov 12 2008, 08:53 AM)
Return policy is as follow:

» Click to show Spoiler - click again to hide... «

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You're causing a bit of confusion. You quoted the T&C of the Singaporean store, which is not the same as the T&C of the Malaysian store. Malaysian T&C can be read here. The section regarding rights to return products has been removed.

THTgadgets.com
post Nov 12 2008, 09:32 AM

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Wow, those guys at Apple indeed have a strict return policy, thats for sure!

And bro ahblu3, yeah, i agree that resellers will be affected, particularly the shop-based ones! biggrin.gif
accs_centre
post Nov 12 2008, 09:38 AM

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QUOTE(lailaikatong @ Nov 12 2008, 09:31 AM)
You're causing a bit of confusion. You quoted the T&C of the Singaporean store, which is not the same as the T&C of the Malaysian store.  Malaysian T&C can be read here. The section regarding rights to return products has been removed.
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I'm not the one causing confusion if the TnC i quoted cannot apply to Malaysian. Apple themselves is causing the problem as Apple attached the SG TnC to my Online Order Email acknowledgment. sweat.gif

Attached Image


Apple Malaysia Online Store is still new.. That's why i think..

This post has been edited by accs_centre: Nov 12 2008, 09:45 AM
westthen
post Nov 12 2008, 09:53 AM

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With the online store around, i feel like shopping for a new ipod and a few other stuffs...it just tickled my impulse shopping switch laugh.gif

more bonus this year plsssss....
myxery
post Nov 12 2008, 10:33 AM

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QUOTE(accs_centre @ Nov 12 2008, 09:38 AM)
I'm not the one causing confusion if the TnC i quoted cannot apply to Malaysian. Apple themselves is causing the problem as  Apple attached the SG TnC to my Online Order Email acknowledgment.  sweat.gif

Attached Image
Apple Malaysia Online Store is still new.. That's why i think..
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that bcoz u used Microsoft email (i.e: Hotmail, Livemail)... hahahaha... laugh.gif jk.. jk

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