check your Seagate hard drives. affected models are Barracuda 7200.11, DiamondMax 22, Barracuda ES.2 SATA and SV35.
Details over at Seagate KB
Western Digital TV™ HD Media Player, Full HD 1080p Player @MSRP USD129.99
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 Jan 17 2009, 10:09 AM
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Jan 17 2009, 10:25 AM
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#2
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QUOTE(vex @ Jan 17 2009, 10:16 AM) omg, no wonder lowyat.net got cheap 1TB 7200.11 for sell last month ~ it only affects certain models of the 7200.11. i guess you havent check Seagate's knowledge base for further detailsand i have 3 unit ... shit ... OEM cannot be fix ... i guess.  |
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Jan 17 2009, 11:05 AM
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QUOTE(vex @ Jan 17 2009, 10:34 AM) check liao ... sudah kena ~ according to Seagate its due to the firmware. the affected hard drives will fail without any warning sign. any Operating System will not be able to detect the hard drives. the data will still be intact though as the failure causes the hard drive to be unrecognizable only.but i still using it now ... so far so good ... dunno when only will have problem, i dun understand the defect, lost data during power failure ? mean half way cut off the power will cost data lost ? |
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Jan 17 2009, 01:13 PM
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QUOTE(baretta @ Jan 17 2009, 12:24 PM) So, how to retrive the data back? Seagate is offering data recovery services. |
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Jan 17 2009, 10:35 PM
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#5
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ar188: yea back already. last weekend busy with an accord.
the official statement from seagate is here. it claims to offer free data recovery services if any data is lost after/during the firmware update or caused by the faulty firmware. this should be international support so just got to send back the drives to Seagate Singapore. the fixed firmware is only available through email with Seagate tech support. if anyone has it already then they can share it out. |
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Jan 17 2009, 10:45 PM
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the newer 7200.11 SATA version shouldnt be affected as those are using 3 platters (ST310003 33AS, SD35). its only the 4 platter version (ST310003 34AS, SD15) which are badly affected.
my external maxtor basics came with the SD35 version. |
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Jan 18 2009, 07:20 AM
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QUOTE(ar188 @ Jan 17 2009, 11:32 PM) how to check the maxtor basic 1TB is using what drive (3 or 4 platter) or what firmware? brand new purchase theres no definite way apart from telling whether its a Seagate or Maxtor drive being used. check the sticker on the box. all Seagate drives are identified by the 'STXXXXXXXXX' code. but technically it would be safe to assume that it will always come with the newer 3 platter version since production cost would be cheaper.through windows, the drive can be identified using Device Manager. again, all Seagate drives will be named starting with 'ST' prefix. for the 1TB, look for the ending code. 33AS is the three platter while 34AS is the four platter version. for OEM bare drives, the product code is always printed on the top so it can be easily checked before buying. |
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Jan 18 2009, 03:15 PM
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ar188: woah. i checked that list earlier and ST31000333AS wasnt in the list. damn now gotta get the firmware.
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