So, they no longer give you the option of going to the custom office to pick up the package yourself?
RM50 is a lot to pay for something that I could've done myself since my house is near KLIA anyway.

The notice is the option you can decide what you want to do. Appoint them or pickup yourself.

oh okies2 thank you for the clarification.
My package just reached Malaysia so I'm expecting the notice in the next few days.
Fingers crossed that they're not gonna charge me with ridiculous taxes.

I bought an arcade stick from korea 4.6kg, rm1035 total including shipping. Any idea how much will the tax be? ):

wow bro, mind to share which stick u bought?

Hello! , need ur guys help how much the taxes will be for the below item? Would like to buy one.. and is there will be any different if i choose DHL as shipping instead AliPremium? Thanks a lot 😊😊

Hello, Singapore Laptop RM4100 send to East Malaysia, would incur only 6% gst = Rm250? Or will there be more?

Hi, my company recently bought a shipment of oil used in fire resistance product from US. We ordered once before in 2011, and the TC is 3813.00.0000 (0 % Duty fee but 6%GST)
But this time (Same company we ordered from US), there's no TC listed in invoice, my only worry is the custom will charge us using different TC, and the whole shipment cost around 1536$ Dollar including Courier using USP, so 20%-30% duty fee is ridiculous.

If custom happened to charge us using wrong TC, can i argue with it using previous invoice?

Another is, do we declare our own to custom or the courier service (UPS) will handling for us, and we only provide necessary document?

Sorry for the newbie question...the person in charge resigned recently

This post has been edited by altk1989: Jun 21 2017, 04:24 PM

Do you know how they determine it? Am planning to buy an Osprey Farpoint 70 from overseas as it's much cheaper, not sure if will kena the 20% anot.

Hi, i would like to buy a supercook fron Australia, how much duty i will be charge?
The item cost AUD 699

Dear sifus. Need help here. I am planning to buy an android tablet from oversea (china). Can anyone advise on what is the tax and other procedure? Thanks alot.

Should be 6% gst only. Why? I was interested with both atmos 50 ag and 55 farpoint.

Which online store are you getting it from?

I bought few sport shoes from U.K.
May I know what is the import duty tax rate?

Thank you

Got it from Trekkinn. 149usd total including shipping. Read that Farpoint 70 and 55 has the same length, so why not haha.

Hi. Planning to get a watch from overseas. The watch will be shipped from Singapore and costs usd 270 including shipping. I will only be charged 6% gst only right

yes 6% GST
BUT, it will depends on how Kastam decide to calculate the shipping cost as they WILL NOT follow the shipping cost written in the shipping invoice - hence you'll be paying more than the actual 6%.

This is my recent experience - I bought a watch from eBay US and it was forwarded to me via comgateway
Since comgateway was having some promos, I only paid about 10 USD to have it shipped via DHL (but in their invoice they declared it at about 27 USD, which is pretty much standard rate).

But when the watch arrived, DHL called and told me the charges I need to pay is RM123 (RM73 GST plus RM50 DHL fees).
My watch was declared at 155 USD (which is approximately RM600+), total cost is about 180 USD which comes to around RM775.

See the picture below:
This is my official shipping invoice which declares the item price and freight cost.


So technically, the GST that I should be paying is 6% of RM775 - comes to around RM46. But why do I have to pay RM73 which is more than 6% of RM1000?

This is the kastam receipt and it tells an entirely different story.

No problem with the item price there, but look at the freight cost given by kastam - RM498.75 ?!
How did the kastam give such prices considering the fact that my shipping box only has a weight of 400g and volumetric weight of 1kg maximum.
To me, this is pure blatant rip off by our beloved kastam trying to siphon money from the regular person like you and me.
For what reason, I don't know...probably to reduce the country's debt.

So, my only solutions for this issue is, avoid DHL/FedEx at all cost as all items will have to go through full custom declaration and taxation. If it's below RM500, maybe there's still a chance of not getting taxed.

When possible and not urgent or not too valuable, I don't mind using the normal airmail/EMS handled by Pos Malaysia. Items sent via normal airmail still have a good chance of being overlooked as there are too many parcels to be handled everyday.

Also, always under declare if you don't mind - why should I declare truthfully knowing that the custom will still try to mark it up by having ridiculous freight charge estimation. If you under declare, make sure there's no invoice or price tag in your parcel in case it gets opened up for further checking. Under declare works best for used/second hand items.

Sweet! I have been eyeing from them too! Did you use 5% off code?

Hopefully my parcel will be overlooked. Kastam is always trying to make more money sigh.

Yup! Paid a total of USD149.05. If only our currency is stronger then it'll be below 500.

Can anyone told me how to solve the customs notis sitaan?
Because my friend send me 2 bottles of whisky, when me go collect theirs give me a notis sitaan and ask me wait theirs call for solve the problem at theirs kastam office.
Was me go kastam court?