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GAINWARD USERS CLUB V2 - All Welcome, News, Info, Queries, Support, Hot Pics
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kcherng
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 Nov 12 2008, 10:21 PM
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Getting Started
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Hi guys.
I am having black screen problem with Gainward HD 4850 512MB DDR3 (first batch I guess, is bronze color heatpipe).
I am using Catalyst 8.10 (with Control Center installed). Set Fan Speed to Manual at 45%
Black screen happens while:
1. Update Vista Score, around Direct3D stages (it happens randomlly)
2. 3DMarks - Second stage (it happends while starting at the first few seconds)
3. Red Alert 3 - After playing for minutes, the screen will shake. Randomlly is becomes black screen
Please advice which driver or should I install control center, etc.
Thanks
My Specs:
C2Q Q6600 2.4GHz
Asus P5Q Pro - Bios updated to rev1406
4GB RAM - Corsair 6400 C4 DHX
500GB Seagate [Sata]
Pioneer DVDRW 20x [IDE]
Silver Stone ST56F
Cooler Master RC690
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kcherng
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Nov 13 2008, 09:37 AM
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Getting Started
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QUOTE(Scanart @ Nov 13 2008, 01:07 AM) Hi there, Yours card looks like one of those defective first batch. Please send it back to us for RMA. Courier it back to us. Click the company link below for our address and contact details. Just send the card back, wrap properly with anti-static bubble plastic in a tight box. Write down Gainward first batch RMA, and put ATTN: Mr. Steven Cheah. Sorry for any inconvenience caused  , but please be assured that once you see the low temp of the latest batch (with nickel plated heatpipes and better chips), it will put a smile back to your face again. If you search the Net, you'll see that our card not only has low temp & super cooler, it's also highly overclockable.  Thank you for choosing Gainward. Hi, I will try to send it back to you. Thanks. |
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kcherng
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Nov 15 2008, 06:41 PM
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Getting Started
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QUOTE(Scanart @ Nov 13 2008, 01:07 AM) Hi there, Yours card looks like one of those defective first batch. Please send it back to us for RMA. Courier it back to us. Click the company link below for our address and contact details. Just send the card back, wrap properly with anti-static bubble plastic in a tight box. Write down Gainward first batch RMA, and put ATTN: Mr. Steven Cheah. Sorry for any inconvenience caused , but please be assured that once you see the low temp of the latest batch (with nickel plated heatpipes and better chips), it will put a smile back to your face again. If you search the Net, you'll see that our card not only has low temp & super cooler, it's also highly overclockable. Thank you for choosing Gainward. Hi, I would like to know, is there any other option to RMA? say, I notice there is a ScanArt branch in Johor (Batu Pahat), which is just opposite of my house. It would be nice if I can just exchange in the Johor (Batu Pahat) branch. BTW, what is RMA? For this case, I could get 1 to 1 exchange right? Thanks |
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kcherng
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Nov 20 2008, 11:30 PM
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Getting Started
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QUOTE(pikacu @ Nov 20 2008, 11:17 PM) yes.....new Catalyst full support HD4670  what is the most stable and best performance version of catalyst? |
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