Just try to call 100 few days ago...found out they charge me RM 1.00 every time i use my celcom mobile number call them...damn, the customer service should be free and now they want to charge?!!

I not yet try with home phone number or digi and maxis...But i wonder i need waste how many money to talk to those customer service monkey to make them understand what my problem is...no more other customer service number that is toll free?

Call 100 only with landline is free. Correct me if im wrong.

few month before include mobile phone is free too...

New info:

1. Every call from fixed line to 100 is free...
2. Every call from mobile line, including CDMA to 100 is NOT FREE!
3. Every call from any publick phone to 100 also NOT FREE! --> I'm not sure at your area, since I've tried from Sabah, I have to pay for it !!!

Then, if our fixed line is down, how can we make a complaint?

i thought 100 normally charge local charge 1?

Who said that?

You tell me

Even I didn't see any prited matter regarding this issue...

Correction to (1), it has to be TM post paid line only... which happen to be the majority.

My line is always down... Thus I have to use my mobile number -> 1300 889 515 -> Ask for human operator....

For sure if u use celcom to call 100, CELCOM will charge u for sure la, like this oso wan to complain. Only free when u r using fixed line.


100 oso got human operator..

bro...please read top first...not only celcom get charge althought celcom and tmnut are the same company. I remember at June 2008 i use same mobile number call 100 and they no charge at all. 100 human operator? i rather they are AI...not those monkey that cant understand human word..before that i had been fool by them and throw like ball between TM point and 100 customer service..

This post has been edited by qwefwe234: Nov 6 2008, 09:42 PM

Yeah i did read the top..Like this u just use ur fixed line to call lo. Don always complain like an auntie la.U should knw u live in Malaysia ma..MALAYsia BOLEH...

i apply to move the entire telephone line and streamyx to new place...and till one week later the techinician not yet come to my house to configure the new telephone line...u still want me use my fixed line? Can i borrow your fixed line please to call ?

i not complain like aunty, just abit shocked when i found out they got charge even for a should be free service. And i want to let others know about this tmnut company so short in money and they start to charge on 100 to make extra income because so many of us call 100 day and night and non stop

Ok lo,, i c i c..

-Hmm, for Celcom postpaid (Minutes plan) users, they charged RM1.00 for 100 and 103 numbers, and RM2.00 for 1-300 and 1-800 numbers (per call).
Since 2-3 months ago, if I'm not mistaken.

-Before this always free, now want to collect money already (even they're part of the TM Group).
Moreover, the 1-800 numbers should be free, because the cost already beared by the number's owner.

-TM really loves to suck people's money...

i using celcom prepaid for 4 years...before is free, but now get charge RM1 when each time dial 100, no matter it is machine or human operator =.=

to -> qwer312

im agreed with u. this really suck...!! i got problem with my phone(03) n streamyx.. then call 103 for ask any kind of info , wat happen for my prob...

i got rm2 in my credit.. 2 time i call 103..
because AI operator.. need to proceed the procedure. press n press number.. .. that y la i call 2 times.. because always wrong press button..

at 3 time to call.. u not sufficient enough credit to call.. whoa.. wat this... rm1.. this is suck la... at least rm0.20.. i no wonder la..

Call 03-22411290 instead of 100.

rm0.00

no.....

only use tm landline to call is free, other all charges

and it's been like that since many years ago

does it show in your bill?

the answer is published in the FAQ.