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leahcim
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Feb 18 2009, 03:28 PM
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Getting Started

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my dell 2407wfp power button broke few month back. now i can turn the button 360 degree plus having some difficulty pushing the button.. lol.
just wondering does anyone encounter same problem as i am and how did u all go about doing the rma?
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leahcim
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Feb 19 2009, 02:40 PM
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Getting Started

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QUOTE(simon82 @ Feb 18 2009, 09:50 PM) Just call dell techical support no. .. explain your problem....... and they will arrange an appointment to pick up the item and give you a new one. The same thing happened to me last 2 weeks ago. thanks for the explanation. if u don't mind me asking. how long have u use ur monitor and how did u go about asking for a new one? mine i had been using it for about 1 year plus. i think i'll be getting a refurbish one which bring me to a dilemma whether does it worth it to change to a refurbish since the one that i'm using the lcd panel are working great without any dead pixels except for the spoilt power button. so this make me think twice whether to give them a call.
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