haha...maybe there are some mistake between the sales executive and you. for me, i will show you the board rate and confirm you can get the rate. there are many factors that you can get the rate..dont jes blame the individual itself..look into the factors and try to rethink..did the sales executive from bank giving wrong information or vice-versa..if the sales exec giving wrong information, you should complaint he/she to their manager or even bank complaint department. is very important to make our customer clear on what we offering. if we say different, is consider as CHEATING!!! you can bring this us to bank negara.

thanks.