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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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vikingw2k
post Jan 12 2009, 12:41 AM

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QUOTE(KeV @ Jan 12 2009, 12:39 AM)
im a digi ambassador line user, too bad no sig tags for it
*
Not many of them knew about Ambassador plan smile.gif



vikingw2k
post Jan 12 2009, 07:50 PM

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QUOTE(jompc @ Jan 12 2009, 02:17 AM)
Digi Ambassadors are external people who are supposed to be DiGi's unpaid marketing people
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Digi permanent staffs are given 15 ambassador lines. They can select any of their family or friends to be converted into Ambassador.

QUOTE(Bigblock @ Jan 12 2009, 04:56 AM)
Is it possible to get this line? i am planning on changing my prepaid to postpaid DG50.When is digi introducing 3g anyway? i heard by mid last year they were supposed 2 get the license?
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Most probably they'll roll out by first quarter of this year. Stay tuned.

QUOTE(yongkailoon @ Jan 12 2009, 08:03 AM)
Keeping the Hotlink number for SMSes to my friends who are on Maxis and the DiGi postpaid will be used for calls.

Will be registering a DG50 postpaid line later today, hopefully there will be some nice numbers available. biggrin.gif
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I'm still keeping my hotlink to keep in touch with my Maxis friends via SMS. If you want nice numbers, wait for roadshows. biggrin.gif

QUOTE(ResQ @ Jan 12 2009, 11:36 AM)
ok thanks bro .. i will go to digi centre after this .. coverage at my area is really2 low (section 17 petaling jaya) .. what to do to improve the signal? can digi build tower signal near my area? hehe
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QUOTE(gkl83 @ Jan 12 2009, 11:48 AM)
u can complain abt it... last time my friend complain to digi that kota kemuning have weak signal and no signal in the house... after some times digi solved the weak signal problem, maybe installed a station there...
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Yes, like what gkl83 had mentioned, just lodge a complain and provide the details such as location, time, and signal strength. They'll look into it and hopefully they can rectify it. Once report is lodged, you can always call in to check the status and action taken smile.gif

QUOTE(orenzai @ Jan 12 2009, 02:27 PM)
once they intro 3G I will be hopping into the Data plan 3G bandwagon. brows.gif
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I'm waiting too sad.gif

QUOTE(Bigblock @ Jan 12 2009, 02:31 PM)
Sad to say no peers or family members in digi tho sad.gif Ermm well thats not the matter, sis if we were supposed to register for a new line and i wanna choose my back four numbers for eg 016-xxx 3535 how much will we be charged.approx?
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You wanna register postpaid or prepaid? If it's postpaid, you can actually request the dealer to filter for you to check whether the desired number pattern is available or not. If it's prepaid, refer to MNS link provided by fruitie


Added on January 12, 2009, 7:51 pm

QUOTE(orenzai @ Jan 12 2009, 05:25 PM)

oh ya i wanna ask where can i check the rates for the prepaid lines?
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Refer to this link->> http://www.digi.com.my/whatshot/promotions/ilike/rate.do

This post has been edited by vikingw2k: Jan 12 2009, 07:51 PM
vikingw2k
post Jan 12 2009, 09:37 PM

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QUOTE(orenzai @ Jan 12 2009, 09:31 PM)
thanks for the link. but does those rate apply for mtv powerpack?
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MTV powerpack are based on Beyond's rate.
vikingw2k
post Jan 12 2009, 11:21 PM

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QUOTE(fruitie @ Jan 12 2009, 11:07 PM)
It was for my university fair, DiGi crew was very nice to us. Gave us lots of freebies and always ensured us with enough snacks and drinks. rclxms.gif
*
Same goes to Digi's staff. Well fed each time they have any functions / dinners smile.gif
vikingw2k
post Jan 12 2009, 11:38 PM

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QUOTE(mybiebie @ Jan 12 2009, 11:24 PM)
my fren work woth digi....digi working based on flexible hours and casual clothes allowed....quite freedom but of course must acheive KPI...heard bonus quite good 2...
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Digi's staff's benefit is one of the best in Malaysia. Do ya work nicely and they'll reward you smile.gif
vikingw2k
post Jan 13 2009, 08:14 PM

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QUOTE(yongkailoon @ Jan 13 2009, 02:22 AM)
I'm now a DiGi Postpaid user. Got my line activated within 2 hours, considered pretty fast. My supplementary line also is happy with the line claiming that the call quality is clearer than Maxis. biggrin.gif
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Wait till you get your bills, bet you gonna love it.

QUOTE(gkl83 @ Jan 13 2009, 06:16 PM)
be mind on the handphone signal frequency killing ur brain cells...  sweat.gif  laugh.gif
You can always use bluetooth headset. biggrin.gif

QUOTE(fruitie @ Jan 13 2009, 07:44 PM)
Does anybody has problem login to OCS? I'm on postpaid, I have tried my mum's prepaid account. She can login but not me. sad.gif

Keep getting this error:

  • We are unable to process your login request. Please try again later.

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Once in a while you'll get that. Sometimes it might take days to recover.
vikingw2k
post Jan 13 2009, 11:38 PM

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QUOTE(-Y- @ Jan 13 2009, 11:36 PM)
can customize talk time transfer? they only got rm5, 10, 15, 25 only.
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Nope, it's phixxed. smile.gif

vikingw2k
post Jan 14 2009, 12:32 AM

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QUOTE(fruitie @ Jan 14 2009, 12:21 AM)
Erm. I did try sending RM 3.00 to my mum's no. before. sweat.gif
Yea, what I meant was the denominations are fixed (RM3, RM5, RM15, RM25). You can't choose the amount you like unlike Hotlink. smile.gif
vikingw2k
post Jan 14 2009, 02:26 AM

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QUOTE(fruitie @ Jan 14 2009, 02:06 AM)
Well, if I'm employed by DiGi one day, I still need my friend to sign me for Ambassador Plan. tongue.gif
Nah, if you are employed by DiGi, you'll get to enjoy Staff Benefit Line which is far better than Ambassador. smile.gif

vikingw2k
post Jan 14 2009, 02:27 PM

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QUOTE(tslim2531 @ Jan 14 2009, 01:03 PM)
I'm DIGI Sup 1 Family user, I wan to switch to HAPPY but the website said you cant switch under sup plan to HAPPY!  hmm.gif  So, anybody can tell me how to switch to HAPPY? I've tried to fill all the online application form but it fail to process....sigh
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Is the line main line registered under your name? If yes walk in to the nearest Digi Centre, request to terminate your supplementary account and reregister it to be a new main line. Once your line is activated, proceed to port to Happy.

vikingw2k
post Jan 14 2009, 04:22 PM

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QUOTE(sharkteef @ Jan 14 2009, 03:32 PM)
Several questions,

Digi sent me an sms earlier today saying the multi party conferencing has been discontinued until further notice. i didnt even know can do that. anyone tried before? any requirements or monthly fee ? how much are the charges ?

when is 3g rolling ? got unlimited package ?
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QUOTE(epool86 @ Jan 14 2009, 03:57 PM)
why discontinued?

multi party conferencing is you can talk to more than one number each other at one time. for example you make call to the first person, then let him on hold, then you make another call to second person, then three of you can talk each other.

for celcom users, only the person who initiate the conference will be charged..
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Multiparty conference has been temporary discontinued around 2 weeks ago. No monthly fee, no special settings. Just call one person, and then use your phone to call another person then select conference and you'll be able to chat with 2 person at the same time. It's quite useful whenever you want to discuss some small matter within 2 -3 parties. Maximum is 6 parties. The person who initiates the conference will be charged as normal call charge times how many person you are calling to.


Added on January 14, 2009, 4:26 pm
QUOTE(sharkteef @ Jan 14 2009, 04:14 PM)
and each time i make a call to the customer care consultant, i will get another call later on to do a survey to see if i'm happy with the performance of the person who just served me.

oi digi, my time not for u to waste leh. go roll out 3g and stop these nonsense.
Whenever you get a call from DiGi for a survey, that's the survey to rate the service rendered by the last person who've attended to you. That call might be wasting your few seconds, but to the last person who've attended to you, that will determine their score card and their incentives. So rate wisely as their salary is in your hands. If they don't mind attending to all ya whines and cries, I don't see why you should be whining that the few seconds or survey is wasting your time.



This post has been edited by vikingw2k: Jan 14 2009, 04:26 PM
vikingw2k
post Jan 14 2009, 07:29 PM

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QUOTE(sharkteef @ Jan 14 2009, 04:51 PM)
that survey is totally void. i believe crm or pmh or an appraisal should never be done by a 3rd party especially end user consumers. it basically fails.
Whether it fails or not, the survey determines the inventive and scorecard of the last person who've attended to you. Rate wisely.

QUOTE(HoNeYdEwBoY @ Jan 14 2009, 06:35 PM)
i nvr been call by digi about survey for their staff biggrin.gif
It's selected randomly out of the bunch of customers being attended by the consultant.

vikingw2k
post Jan 14 2009, 11:29 PM

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DiGi's currently upgrading their server from 10pm-6am.


Added on January 14, 2009, 11:32 pm
QUOTE(yongkailoon @ Jan 14 2009, 10:20 PM)
I tried 016-2211800 but I will need to press a certain number for different enquiries, I've listened to all and I'm not too sure which I should choose.
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Call 016-2211800
Press 4
Press 0 to speak to the consultant.



This post has been edited by vikingw2k: Jan 14 2009, 11:32 PM
vikingw2k
post Jan 15 2009, 08:39 PM

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QUOTE(mangsa_prejudis @ Jan 15 2009, 02:25 AM)
I am sorry to say, Digi Cust Svc totally sucks big time. Coz I hv called them for 3 times, each of them give me not the same explanations. Means 3 people, 3 explanations. I am so confused so I think its better for me to ask u guys. Thanks in advance!
Sometimes it also depends on how you explain to them, if your explanation sucky, you might make them get confused and give you the wrong answer.

QUOTE(mangsa_prejudis @ Jan 15 2009, 04:30 AM)
but the problem is, when i pressed *128#.. it will show the usage amount of both lines..hmm..
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You can't check the supp line usage if you didn't request for separate supplementary account. You'll see them in one lump sum.

QUOTE(yongkailoon @ Jan 15 2009, 02:23 PM)
After days of using DiGi Postpaid, I really like the fact that the amount of money I am spending on phone usage is reducing as it can be clearly seen from a few days of usage. biggrin.gif
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If you are heavy user, you'll love DG250 biggrin.gif

QUOTE(latias93 @ Jan 15 2009, 03:17 PM)
DiGi always the smart choice !!!111ONEONE!!
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Don't spam la.
vikingw2k
post Jan 15 2009, 09:28 PM

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QUOTE(gkl83 @ Jan 15 2009, 09:24 PM)
just found out that digi have free personal insurance...  icon_idea.gif
but  the insurance is valid for 1 year from the date of activation...  sad.gif
http://www.digi.com.my/whatshot/promotions...urance/index.do
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Well, it's better than nothing at all. You're getting free year coverage at no cost. Which telco can give you this kind of benefit? biggrin.gif

vikingw2k
post Jan 16 2009, 01:52 PM

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QUOTE(harrychoo @ Jan 16 2009, 10:34 AM)
now credit card auto billing for postpaid still got deduct RM10?

or just RM5 only? heard they changed oledi
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New subscriber - RM5 rebate.

Btw, great news to you guys. DIGI gonna have 3G very very soon!! tongue.gif

vikingw2k
post Jan 16 2009, 02:17 PM

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QUOTE(HoNeYdEwBoY @ Jan 16 2009, 02:02 PM)
viking kor u work inside digi centre ah ? when 3G i also get this news tongue.gif tongue.gif
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hehe. Don't worry. Very very soon. Too bad they can't make it before CNY sad.gif

Anyway the package is bloody interesting. A lot better compared to competitors. biggrin.gif

vikingw2k
post Jan 16 2009, 03:00 PM

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QUOTE(harrychoo @ Jan 16 2009, 02:23 PM)
If currently i'm digi postpaid sub-line want to chg to postpaid main line, got RM10 rebate?

3G how soon?  laugh.gif
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If you are changing from supp line to main line, you need to terminate your supp line and reregister as mainline, hence you'll only get RM5 considering it's a new registration.

QUOTE(fruitie @ Jan 16 2009, 02:39 PM)
rclxm9.gif Is it implemented nationwide or just in Klang Valley at this early stage? smile.gif
If you can reveal the package out, please share with us OK? biggrin.gif
I'm sure it is possible when it is launched. smile.gif
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Klang Valley first.

Then slowly KL areas, then only Penang, Sabah / Sarawak and Seremban.

Can't reveal the packages yet.
vikingw2k
post Jan 16 2009, 05:09 PM

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QUOTE(mybiebie @ Jan 16 2009, 03:46 PM)
hi viking, thks for all yr inside news...anyway don't know that digi call/sms/mms to supp line is free...start from when actually...coz i got digi supp but switch to celcom as they have free call/sms/mms to supp line also....if digi also got thinking of using back...by the way my line still active...also i use celcom for 3g...that's why i hope digi quickly roll out 3g...
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My pleasure, the free calls/sms/mms started long ago. smile.gif

QUOTE(harrychoo @ Jan 16 2009, 04:02 PM)
Ah, that's bad..means i need to pay RM15 fo DG20 as access fee.  sad.gif
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Yesh, alternatively you just port out to Maxis, then port in to Digi prepaid if you don't really use much and just wanna keep the number.

QUOTE(HoNeYdEwBoY @ Jan 16 2009, 04:14 PM)
i cant await for digi have 3G and have flat rate to make other telco become flat smile.gif
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Their rate gonna be very competitive. biggrin.gif
vikingw2k
post Jan 16 2009, 07:20 PM

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QUOTE(walkmanlover @ Jan 16 2009, 06:04 PM)
WTA. how many plans are digi offer for now? i saw super fnf, super sms, everything are super. can i activate all? or i only can activate one? are they hv monthly fees for all this stuffs?
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If you are referring to prepaid. Digi offers 3 plans. SuperTalk, SuperSMS, SuperFNF. You can only choose one at a time. No monthly fees.

SuperLongLife is a add-on feature to any of the plan above to extend your validity period for 1 year.

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