QUOTE(sinleong @ Oct 31 2010, 10:49 AM)
Let me share with all of you, my bad experience dealing with this lady. If you click on the image, you will find the picture of the voucher. However, there are terms and conditions applied and she folded it away so we can't see. (1) After I bought the voucher, I went down to celebrity fitness, i was told the terms and conditions include you must be 1st time visitor at celebrity fitness. Wasted my time.
So, I called her to refund me and even offered to send the voucher back to her. She insisted that it's non-fundable and it's not her fault. Well, I will offer that to the Small Claims Court to decide - however, her bf who took over the conversation said he's got lawyers and judges to win this case. Let's just see.
Mew, I know you have your arguments and you think you are right. However I would like to warn anyone who buy anything from you to be extra careful because you have this non-refund policy. However, because you have not disclosed the FULL FACTS of the item you sold, I am making a claim against you. Althohgh, it's only RM30 but it is a matter of principle.
Hi sin leong,
It is my mistake (being forgetful) for not disclosing the terms and conditions before selling it to you, but why you didnt ask the terms and conditions before buying it? If you are a conscious buyer, you should have ask for it and I will inform you. Next,
After you bought the voucher which has been sent to you, you did not read the terms and condition of it before going to celebrity fitness? (If you saw all the TnC there). Any terms and condition there stating that non-1st time visitors cannot use it?
The picture I snap out is to show you and everyone else reading this thread the TnC written there. You mentioned,
"After I bought the voucher, I went down to celebrity fitness, i was told the terms and conditions include you must be 1st time visitor at celebrity fitness."
Did the voucher's TnC wrote that? The answer is none. The FULL FACTS that you mentioned is all written down in the TnC. Other than those mentioned in the voucher, I do not know.
http://img823.imageshack.us/i/dsc00346he.jpg/http://img696.imageshack.us/i/dsc00348hy.jpg/