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> Seagate Prai

tommyloh85
post Oct 6 2008, 01:52 PM


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Hi all!, Do any body know where was Prai Seagate. i got the address but dunno how to go there. The address was:
SEAGATE TECHNOLOGY INTL
C/O TELEPLAN TECHNOLOGY SVC, SITT TATT LOGISTICS SDN BHD
PLOT 23, TINGKAT PERUSAHAAN 6
KAWASAN PERINDUSTRIAN, PRAI
Penang, 13600

Pls assist me. Thank you
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mikelanding
post Oct 6 2008, 02:38 PM


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QUOTE(tommyloh85 @ Oct 6 2008, 01:52 PM)
Hi all!, Do any body know where was Prai Seagate. i got the address but dunno how to go there. The address was:
SEAGATE TECHNOLOGY INTL
C/O TELEPLAN TECHNOLOGY SVC, SITT TATT LOGISTICS SDN BHD
PLOT 23, TINGKAT PERUSAHAAN 6   
KAWASAN PERINDUSTRIAN, PRAI
Penang,  13600

Pls assist me. Thank you
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why u want to go there? rompak the HDDs there ar? lol...joking tongue.gif tongue.gif

Should be here according to wikimapia: http://wikimapia.org/#lat=5.3476889&lon=10...&search=seagate
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tommyloh85
post Oct 6 2008, 03:03 PM


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i want to return warranty hardisk. my hardisk only use for 1 year niah and already spoil de.
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lex
post Oct 6 2008, 05:21 PM


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Seagate in Prai is closed already... quite many years ago. Nowadays the nearest is Singapore. wink.gif

For local warranty service, try...

Source: http://forum.lowyat.net/index.php?showtopic=308954

Seagate SeaCare
Suite 11.02, 11th Floor Menara Summit,
Persiaran Kewajiban USJ 1, 47600 UEP SUbang Jaya.
Tel : 80231333 Fax : 80268375




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tommyloh85
post Oct 6 2008, 07:38 PM


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hi Lex, prai still have seagate loh..if not, they won't ask me go Prai claim the waranty
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owikh84
post Oct 6 2008, 07:46 PM


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I heard the Prai Seagate is working as a store now. I think u could claim for replacement there. But I'm not that sure about that.
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tommyloh85
post Oct 6 2008, 08:26 PM


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thankx for your advice owikh84.
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ktek
post Oct 6 2008, 08:37 PM


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Seagate moved to Penang Island, right?
around Bayan Lepas Free Industrial Zone (update post later..)
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owikh84
post Oct 6 2008, 09:21 PM


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QUOTE(ktek @ Oct 6 2008, 08:37 PM)
Seagate moved to Penang Island, right?
around Bayan Lepas Free Industrial Zone (update post later..)
*
Yes, there's Seagate in Bayan Lepas area. But how come they advice tommyloh85 to go Prai branch?
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soul_screamer
post Oct 6 2008, 09:46 PM


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Which one is true ?

SEAGATE TECHNOLOGY INTL
C/O TELEPLAN TECHNOLOGY SVC, SITT TATT LOGISTICS SDN BHD
PLOT 23, TINGKAT PERUSAHAAN 6
KAWASAN PERINDUSTRIAN, PRAI
Penang, 13600

or

Seagate SeaCare
Suite 11.02, 11th Floor Menara Summit,
Persiaran Kewajiban USJ 1, 47600 UEP SUbang Jaya.

i want to send my hdd for rma also icon_question.gif


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ktek
post Oct 6 2008, 10:11 PM


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QUOTE(soul_screamer @ Oct 6 2008, 09:46 PM)
Which one is true ?
i want to send my hdd for rma also  icon_question.gif
*

the Prai building you can see it everytime you finish travelling from bridge (the corner factory)
but now they removed the SEAGATE name.

why not call for help? 1800 numbers is toll-free if use land line (Telekom)
1.800.80.2335 (8:00 A.M. to 5:30 P.M. Monday - Friday)
English(8:00 A.M-9:30 P.M.)
Mandarin
Cantonese

btw, this is the Island plant address, also quite easy to go.
Penang Seagate Industries (M) Sdn. Bhd.
Plot 88-A Lebuhraya Kampung Jawa
11900 Bayan Lepas
Penang, Malaysia

This post has been edited by ktek: Oct 6 2008, 10:19 PM
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tommyloh85
post Oct 7 2008, 11:27 AM


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soul_screamer! u need to go seagate website to register your hardisk ID so that u can choose which 3 place u want to claim your HDD. the 3 places was Prai (Penang), KL and Singapore.
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macg
post Oct 7 2008, 11:28 AM


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QUOTE(tommyloh85 @ Oct 6 2008, 01:52 PM)
Hi all!, Do any body know where was Prai Seagate. i got the address but dunno how to go there. The address was:
SEAGATE TECHNOLOGY INTL
C/O TELEPLAN TECHNOLOGY SVC, SITT TATT LOGISTICS SDN BHD
PLOT 23, TINGKAT PERUSAHAAN 6   
KAWASAN PERINDUSTRIAN, PRAI
Penang,  13600

Pls assist me. Thank you
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The address you posted is actually a 3rd party HDD warranty service provider and they only deal directly with dealers and HDD producers (Seagate (Maxtor), HGST (IBM) & WD). Its better for you to return to where to bought the drive or Seagate warranty claim office.
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soul_screamer
post Oct 7 2008, 11:46 AM


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QUOTE(tommyloh85 @ Oct 7 2008, 11:27 AM)
soul_screamer! u need to go seagate website to register your hardisk ID so that u can choose which 3 place u want to claim your HDD. the 3 places was Prai (Penang), KL and Singapore.
*
already register, but the address is prai icon_question.gif
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tommyloh85
post Oct 7 2008, 12:45 PM


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hi macg! Do i have consequences if my HHD claim from there? because i now at Penang and i brought at KL last year. So any idea?
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macg
post Oct 7 2008, 01:21 PM


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QUOTE(tommyloh85 @ Oct 7 2008, 12:45 PM)
hi macg! Do i have consequences if my HHD claim from there? because i now at Penang and i brought at KL last year. So any idea?
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I have no idea if they accept direct end-user exchange or not, maybe you can try call this number (04-5023442) to check with them personally.
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tommyloh85
post Oct 7 2008, 02:47 PM


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Ok! thankx macg. i will call them. if not 2molo i will go Prai liao. thank you any way
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seanlimys
post Oct 7 2008, 03:07 PM


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i tink its better u go seagate site and rma...in 1 or 2 weeks time they will replace new wan for u...
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frags
post Oct 7 2008, 03:10 PM


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Well i never heard of any customer service center located in their factory! So all i can say is good luck.
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tommyloh85
post Oct 7 2008, 03:20 PM


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But how to go seagate site? where the location? did anyone claim seagete HDD before? might to share yours experiences??
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seanlimys
post Oct 7 2008, 03:41 PM


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i claimed hitachi and seagate and maxtor b4..so easy...simple easy steps..

follow these
http://support.seagate.com/customer/warranty_validation.jsp

this shud be fine enuf


Added on October 7, 2008, 3:42 pmor perhaps this?try this 2

https://store.seagate.com/webapp/wcs/stores...y=SgSSORedirect

This post has been edited by seanlimys: Oct 7 2008, 03:42 PM
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