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 Xbox 1st Gen error "12 Service Required", please help rescue my beloved xbox :(

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TSjacky
post Sep 22 2008, 04:38 PM, updated 18y ago

Freak kiasu
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Senior Member
1,271 posts

Joined: Jan 2003
From: Penang/KL
Hi pals,

I got a problem here where my Xbox 1st Gen got this error "12 Service required. Call customer support".
My bro was playing Ninja Gaiden Black that time and suddenly he complained laggy and stuck then after that hang. I reboot the xbox and got that error. I even cannot eject DVD out so I manually open the case and take it out.
Please all sifu sifu, guru guru help me. I can't losing my xbox now. Nobody can fix my xbox in my hometown here penang/ipoh.

Jacky

This post has been edited by jacky: Sep 22 2008, 04:41 PM
TSjacky
post Sep 23 2008, 08:29 AM

Freak kiasu
******
Senior Member
1,271 posts

Joined: Jan 2003
From: Penang/KL
QUOTE(emt @ Sep 22 2008, 04:57 PM)
Looks like your either your IDE cable is faulty or most probably the dvd drive has finally died you need to replace it.
Good luck.
*
If my dvd drive is faulty, where to find the dvd drive replacement?
I noticed that the power connector of the dvd drive is different than our normal PC dvd rom's which is smaller type.
Please advice.
Thanks
TSjacky
post Sep 24 2008, 07:53 PM

Freak kiasu
******
Senior Member
1,271 posts

Joined: Jan 2003
From: Penang/KL
QUOTE(GamersFamilia @ Sep 23 2008, 08:44 AM)
its hard nowdays to search for the xbox spare parts...unless u buy 2nd hand once...at garage sale..or u can ask around the cost to repair the first gen xbox.
*
Oh i see..problem is I am not staying at KL right now..my location is at Ipoh and Penang..sadly I already ask around some local shop here but nobody can repair it.

QUOTE(Matrix @ Sep 23 2008, 11:36 AM)
Sounds like HDD kong. Try to re-install a new HDD and see. It's very easy to replace the HDD.
*
hrrmm..if HDD kong, i should be able to eject out disc right? Now I even cannot eject anything, the button got flashing red and green light..only can see error 12 on TV screen. sad.gif

QUOTE(emt @ Sep 23 2008, 05:43 PM)
to check you can try taking a normal pc-dvd rom drive set to jumper to slave mode.
then plug in the IDE cable and use a Y-splitter power cable from the hdd to power the pc-dvd rom.
if it can boot up then your hdd is ok, but you will still have to look for a xbox dvd drive replacement.

i replaced my dead xbox drive with a pc-dvd rom because as mentioned, its very hard to find a replacement xbox dvd drive and too expensive to order from overseas(maybe used also), but with a pc-dvd rom you have to do some soldering, make some modifications to fit and you cannot play original xbox discs.
*
looks like I should try this method when I got the xbox on my hand.
May I ask if replacing the HDD also straight forward like replacing the pc-dvd rom?

Thanks,
Jacky
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