My friend had asked me to help her reinstall vista yesterday because of the famous blue screen pop up everytime she on her dell 1520 laptop.

According to her description, i judged it was caused by the pirated software she installed few days before. At first i attempt to repair vista with the recovery disk given by dell. Everything went well and suddenly blue screen appeared during the repairing process. At the second time to repair vista the blue screen appear again, and the error message (0x0000008E) suggest me to try changing the video adapter and disabling shadowing and caching in the bios.

Since i read an article about the problem existed in all nvidia 8 series graphic card, i want to know that is blue screen caused by graphic card? If yes would dell replace the faulty graphic card with new one without any charge? My friend laptop warranty is expired.

Thanks.

I forgot mention i also try reformat but the annoying blue screen occured also. So i guess the bluescreen is caused by hardware failure.

Feel kesian to my friend. Her laptop just expired on September.

Btw, just now i try to ask for help from dell support, but cannot find any email address of dell's non warranty support centre at their website.
I think better directly call them tomorrow morning ......

This post has been edited by jesh: Nov 14 2008, 03:03 AM