I think Garmin M'sia really needs to look into better customer service. Here's my experience:
1. Walked into the Garmin store on the ground floor of Digi Mall Sect 14 (the one opposite kopitiam). Asked if they have nuvi 2465. The skinny guy was so damn rude, he talked to me while facing his computer, didn't even look up to talk to customers. Gave a price, RM650, no discount, take it or leave it attitude. I stormed off, cos he wasn't even willing to explain the features, no bargaining etc.

2. I walked up to All IT at the highest floor of Digi Mall. Browsed around and was surprised, they sell Garmin, too. They didn't have the unit I wanted but a higher end model 2565, which had larger 5" screen. After discount, he gave me RM650, same price as 2465. I bought it immediately and paid cash. At least, the guy gave some service, let me touch and feel etc.

Summary: I would advise all Garmin buyers to avoid the Garmin shop at ground floor. Especially the rude skinny guy.

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No the satellite is provided by the US govt.