then, must be due to network congestion, the base station is just in front of my house.. sigh..
DiGi Campus and Fresh Grad Plan by DiGi, Makes life easier! [Updated post #1]
DiGi Campus and Fresh Grad Plan by DiGi, Makes life easier! [Updated post #1]
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Nov 16 2009, 07:29 PM
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Junior Member
138 posts Joined: Jan 2006 From: Shah Alam |
then, must be due to network congestion, the base station is just in front of my house.. sigh..
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Nov 16 2009, 08:44 PM
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All Stars
17,053 posts Joined: Jan 2003 |
Are you sure the base station is in front of ur house?
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Nov 16 2009, 09:40 PM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
QUOTE(aziz225 @ Nov 16 2009, 07:29 PM) Er... I didn't face with network congestion problem, connection is very smooth and fast. Added on November 16, 2009, 9:45 pm ![]() My current speed, quite fast for me as my direct download is around 40-45kB/s. I mean for RM 30/month, I really have nothing else to complain. HSDPA connection, no FUP. Simply contented. This post has been edited by fruitie: Nov 16 2009, 09:45 PM |
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Nov 16 2009, 10:54 PM
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Junior Member
138 posts Joined: Jan 2006 From: Shah Alam |
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Nov 16 2009, 10:59 PM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
Obviously you should, you are not getting the speed you are supposed to get.
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Nov 17 2009, 08:27 AM
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Junior Member
138 posts Joined: Jan 2006 From: Shah Alam |
QUOTE(fruitie @ Nov 16 2009, 10:59 PM) yesterday I D'chat with customer service, after complaining that my speed test showed only 90kbps they said "thanks for your complain. however, our internet speed is based on best effort basis".. i didn't know what to say anymore.. |
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Nov 17 2009, 09:11 AM
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All Stars
17,053 posts Joined: Jan 2003 |
QUOTE(aziz225 @ Nov 17 2009, 08:27 AM) yesterday I D'chat with customer service, after complaining that my speed test showed only 90kbps they said "thanks for your complain. however, our internet speed is based on best effort basis".. i didn't know what to say anymore.. Wow you get this kind of response from them? I think you better complain that customer service consultant then. I've never get this kind of response from their side yet. |
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Nov 17 2009, 09:19 AM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
QUOTE(aziz225 @ Nov 17 2009, 08:27 AM) yesterday I D'chat with customer service, after complaining that my speed test showed only 90kbps they said "thanks for your complain. however, our internet speed is based on best effort basis".. i didn't know what to say anymore.. If I have any problem regarding my EDGE, I'll call 016-2211800 and they will ask for my location and rectify not long after that. |
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Nov 17 2009, 07:25 PM
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Junior Member
138 posts Joined: Jan 2006 From: Shah Alam |
QUOTE(Darkmage12 @ Nov 17 2009, 09:11 AM) Wow you get this kind of response from them? I think you better complain that customer service consultant then. I've never get this kind of response from their side yet. feel very irritated when they use that excuse. but no point also complain about that consultant, it won't solve my slow internet speed. I immediately 'end chat' after i get that response.QUOTE(fruitie @ Nov 17 2009, 09:19 AM) If I have any problem regarding my EDGE, I'll call 016-2211800 and they will ask for my location and rectify not long after that. maybe i should try to call them also does digi EDGE broadband promises/guarantees minimum speed that we will get (e.g. 70% of maximum EDGE speed)? |
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Nov 17 2009, 07:29 PM
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Senior Member
1,364 posts Joined: Mar 2009 |
Fruitie ,what're you using for internet ?
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Nov 17 2009, 07:51 PM
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All Stars
17,053 posts Joined: Jan 2003 |
QUOTE(aziz225 @ Nov 17 2009, 07:25 PM) feel very irritated when they use that excuse. but no point also complain about that consultant, it won't solve my slow internet speed. I immediately 'end chat' after i get that response. my EDGE used to reach 22kB/smaybe i should try to call them also does digi EDGE broadband promises/guarantees minimum speed that we will get (e.g. 70% of maximum EDGE speed)? QUOTE(singdreams @ Nov 17 2009, 07:29 PM) she uses ZTE HSDPA modem |
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Nov 17 2009, 08:20 PM
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Senior Member
1,982 posts Joined: Aug 2005 From: TTDI |
QUOTE(fruitie @ Nov 16 2009, 09:40 PM) Er... I didn't face with network congestion problem, connection is very smooth and fast. 40-45kB/s is considered HSDPA?Added on November 16, 2009, 9:45 pm ![]() My current speed, quite fast for me as my direct download is around 40-45kB/s. I mean for RM 30/month, I really have nothing else to complain. HSDPA connection, no FUP. Simply contented. |
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Nov 17 2009, 08:35 PM
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All Stars
17,053 posts Joined: Jan 2003 |
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Nov 17 2009, 08:52 PM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
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Nov 18 2009, 11:02 PM
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Junior Member
164 posts Joined: Feb 2009 From: Beranang-Lenggeng |
just potong my screamyx and now using wireless broadband
DiGi Campus simcard + Huawei E160 = I feel the slow cant get more than 50kbit/s,even my home just 250meter away from DiGi EDGE transmitter did I do something wrong with this modem setting ? APN=diginet/Access Number=*99# btw,to show-off abit my DiGi Campus number is 010-211288X |
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Nov 18 2009, 11:46 PM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
Where is your location? If you are in 3G coverage, then you activate 3G and enjoy faster speed.
EDGE's maximum speed is only around 220kbps. |
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Nov 19 2009, 01:11 AM
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Junior Member
164 posts Joined: Feb 2009 From: Beranang-Lenggeng |
live in kampong place here,dont have any 3G coverage
the best is DiGi EDGE,I thought atleast can get around 100-150kbit/s can the external antenna improve the speed ? this is my first time using wireless thingy |
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Nov 19 2009, 07:57 AM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
QUOTE(alessamourner @ Nov 19 2009, 01:11 AM) live in kampong place here,dont have any 3G coverage Yea, but looks like your coverage is not so strong. Is it full bar of EDGE?the best is DiGi EDGE,I thought atleast can get around 100-150kbit/s can the external antenna improve the speed ? this is my first time using wireless thingy |
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Nov 19 2009, 12:58 PM
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Junior Member
164 posts Joined: Feb 2009 From: Beranang-Lenggeng |
lulz
can do menorrent sumore at 9-15kbyte/s thumbs up |
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Nov 19 2009, 01:04 PM
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Staff
72,796 posts Joined: Sep 2005 From: KUL |
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