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 DiGi Campus and Fresh Grad Plan by DiGi, Makes life easier! [Updated post #1]

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aziz225
post Nov 16 2009, 07:29 PM

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then, must be due to network congestion, the base station is just in front of my house.. sigh..
Darkmage12
post Nov 16 2009, 08:44 PM

shhhhhhhhh come i tell you something hehe
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Are you sure the base station is in front of ur house?
TSfruitie
post Nov 16 2009, 09:40 PM

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QUOTE(aziz225 @ Nov 16 2009, 07:29 PM)
then, must be due to network congestion, the base station is just in front of my house.. sigh..
*
Er... I didn't face with network congestion problem, connection is very smooth and fast. smile.gif


Added on November 16, 2009, 9:45 pmuser posted image

My current speed, quite fast for me as my direct download is around 40-45kB/s. rclxms.gif

I mean for RM 30/month, I really have nothing else to complain. HSDPA connection, no FUP. Simply contented. biggrin.gif



This post has been edited by fruitie: Nov 16 2009, 09:45 PM
aziz225
post Nov 16 2009, 10:54 PM

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user posted image

quite slow, not even 100kbps, last time i used to get consistent speed ranging from 150 - 200 kbps, nowadays not even 100kbps.. sad.gif ..

should i complain? how?
TSfruitie
post Nov 16 2009, 10:59 PM

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Obviously you should, you are not getting the speed you are supposed to get.
aziz225
post Nov 17 2009, 08:27 AM

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QUOTE(fruitie @ Nov 16 2009, 10:59 PM)
Obviously you should, you are not getting the speed you are supposed to get.
*
yesterday I D'chat with customer service, after complaining that my speed test showed only 90kbps they said "thanks for your complain. however, our internet speed is based on best effort basis".. i didn't know what to say anymore..

Darkmage12
post Nov 17 2009, 09:11 AM

shhhhhhhhh come i tell you something hehe
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QUOTE(aziz225 @ Nov 17 2009, 08:27 AM)
yesterday I D'chat with customer service, after complaining that my speed test showed only 90kbps they said "thanks for your complain. however, our internet speed is based on best effort basis".. i didn't know what to say anymore..
*
Wow you get this kind of response from them? I think you better complain that customer service consultant then. I've never get this kind of response from their side yet.
TSfruitie
post Nov 17 2009, 09:19 AM

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QUOTE(aziz225 @ Nov 17 2009, 08:27 AM)
yesterday I D'chat with customer service, after complaining that my speed test showed only 90kbps they said "thanks for your complain. however, our internet speed is based on best effort basis".. i didn't know what to say anymore..
*
If I have any problem regarding my EDGE, I'll call 016-2211800 and they will ask for my location and rectify not long after that.
aziz225
post Nov 17 2009, 07:25 PM

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QUOTE(Darkmage12 @ Nov 17 2009, 09:11 AM)
Wow you get this kind of response from them? I think you better complain that customer service consultant then. I've never get this kind of response from their side yet.
*
feel very irritated when they use that excuse. but no point also complain about that consultant, it won't solve my slow internet speed. I immediately 'end chat' after i get that response.

QUOTE(fruitie @ Nov 17 2009, 09:19 AM)
If I have any problem regarding my EDGE, I'll call 016-2211800 and they will ask for my location and rectify not long after that.
*
maybe i should try to call them also nod.gif ..

does digi EDGE broadband promises/guarantees minimum speed that we will get (e.g. 70% of maximum EDGE speed)?
singdreams
post Nov 17 2009, 07:29 PM

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Fruitie ,what're you using for internet ?
Darkmage12
post Nov 17 2009, 07:51 PM

shhhhhhhhh come i tell you something hehe
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QUOTE(aziz225 @ Nov 17 2009, 07:25 PM)
feel very irritated when they use that excuse. but no point also complain about that consultant, it won't solve my slow internet speed. I immediately 'end chat' after i get that response.
maybe i should try to call them also  nod.gif ..

does digi EDGE broadband promises/guarantees minimum speed that we will get (e.g. 70% of maximum EDGE speed)?
*
my EDGE used to reach 22kB/s

QUOTE(singdreams @ Nov 17 2009, 07:29 PM)
Fruitie ,what're you using for internet ?
*
she uses ZTE HSDPA modem
xpresside
post Nov 17 2009, 08:20 PM

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QUOTE(fruitie @ Nov 16 2009, 09:40 PM)
Er... I didn't face with network congestion problem, connection is very smooth and fast. smile.gif


Added on November 16, 2009, 9:45 pmuser posted image

My current speed, quite fast for me as my direct download is around 40-45kB/s. rclxms.gif

I mean for RM 30/month, I really have nothing else to complain. HSDPA connection, no FUP. Simply contented. biggrin.gif
*
40-45kB/s is considered HSDPA?
Darkmage12
post Nov 17 2009, 08:35 PM

shhhhhhhhh come i tell you something hehe
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QUOTE(xpresside @ Nov 17 2009, 08:20 PM)
40-45kB/s is considered HSDPA?
*
the modem shows Cyan light which is HSDPA. They might have done some capping to prevent excessive speed
TSfruitie
post Nov 17 2009, 08:52 PM

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QUOTE(xpresside @ Nov 17 2009, 08:20 PM)
40-45kB/s is considered HSDPA?
*
Well, it is connected to HSDPA. smile.gif
Might be capped to UMTS speed but sometimes can shoot up nearly 500kbps.
Nevertheless, I'm more than happy, even when I was on EDGE I was already feeling contented. smile.gif
alessamourner
post Nov 18 2009, 11:02 PM

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just potong my screamyx and now using wireless broadband

DiGi Campus simcard + Huawei E160 = I feel the slow sad.gif

cant get more than 50kbit/s,even my home just 250meter away from DiGi EDGE transmitter

did I do something wrong with this modem setting ? APN=diginet/Access Number=*99#

btw,to show-off abit my DiGi Campus number is 010-211288X brows.gif
TSfruitie
post Nov 18 2009, 11:46 PM

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Where is your location? If you are in 3G coverage, then you activate 3G and enjoy faster speed. smile.gif
EDGE's maximum speed is only around 220kbps.
alessamourner
post Nov 19 2009, 01:11 AM

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live in kampong place here,dont have any 3G coverage

the best is DiGi EDGE,I thought atleast can get around 100-150kbit/s

can the external antenna improve the speed ? this is my first time using wireless thingy sweat.gif
TSfruitie
post Nov 19 2009, 07:57 AM

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QUOTE(alessamourner @ Nov 19 2009, 01:11 AM)
live in kampong place here,dont have any 3G coverage

the best is DiGi EDGE,I thought atleast can get around 100-150kbit/s

can the external antenna improve the speed ? this is my first time using wireless thingy  sweat.gif
*
Yea, but looks like your coverage is not so strong. Is it full bar of EDGE?
alessamourner
post Nov 19 2009, 12:58 PM

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lulz laugh.gif problem solved after I plug in with given usb cable,now stable at 50-150kbit/s and connection bar at 70-80%

can do menorrent sumore at 9-15kbyte/s

thumbs up thumbup.gif for DiGi
TSfruitie
post Nov 19 2009, 01:04 PM

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QUOTE(alessamourner @ Nov 19 2009, 12:58 PM)
lulz  laugh.gif  problem solved after I plug in with given usb cable,now stable at 50-150kbit/s and connection bar at 70-80%

can do menorrent sumore at 9-15kbyte/s

thumbs up  thumbup.gif  for DiGi
*
doh.gif Then what did you use initially? Used your own cable? laugh.gif

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