QUOTE(ahgabito @ Oct 2 2008, 07:31 PM)
Hi, after reading this post for long and can't stop myself for posting. This is my 1st post but i had reading this forum for quite some time.
Ok, here it go.
I just purchased TP on Monday 29/9/2008 from PDA Expert from Plaza Low Yat.
May be my luck is not good. The set i purchase is having battery problem. I charge it over night and only able to charge up to 50%. As mention by fellow brothers here, i soft reset few time before is show 100%. What a day!
BTW, PDA Expert offered to install what the call "package software" into TP. (Mistake .......)
On the first day of usage, the battery feel hot and only can last 4 hours. Second day, charge overnite, off the setting that may drain battery power, turn it off, guest what, it only last 2 hours.

. Damp................
So, i went back to PDA Expect on 1/10/2008 and talk to them.
According to them "the battery problem is due to the "package software that they install, in particular Brilliant Tweaks"

What?? According to them, the tweak cause the battery drain thus battery problem.
I told them i am not convinced, but they want me to leave my set for them the charge and test. What the hell! They seem reluctant to change the battery for me because i am 200% sure is battery problem.
So, "PDA Expert Service is good" may be just a myth i guest.
I express my unhappiness and they just dun care. They just said it is due to software problem and not battery problem. Bloody hell, treat my like small kid only.
i almost bang the table and finally they are hesitate to change the battery for me.
As of know, this battery perform up to my expectation and i will use and see.
One point i like to high light here and i find it is very unprofessional of PDA Expert and bro need to watch out.
When they change the battery for me, they just take out on unopen box, new set, take out the battery and replace with my faulty battery. The best part is the seal the box like nothing happen. May be this is how I got my faulty battery at the first place.
Walau, my first posting already complain so much, first impression no good la

it's ok bro, feel free to share your issue with all of us here as this thread is meant for this

anyway congrat and welcome to the family
QUOTE(wkho555 @ Oct 2 2008, 07:47 PM)
AFAIK i hv 2 frens bought thier units at PDA lowyatt. One of them complain that the phone is a bit slow compare to the other frens. and he go back to reinstall the software. ATM i hv not met the fren yet and dunno how is the outcome.
as i can see lots of PDA expert use 'free software support' to attract ppl to buy pda phone n install software 4 them. maybe becoz of lots of ppl dunno how to install software therefore they use this point to attract ppl. when something happen they will say is software coz the problem.
for me install the software i nid is good enough.
lol, their software list is huge but it's kinda 'outdated' d
QUOTE(Kerry1136 @ Oct 3 2008, 09:38 AM)
refer to the first page ya....
QUOTE(soundguy @ Oct 3 2008, 10:05 AM)
i wanted to .... but they told me i must leave my device for 3 WORKING DAYS with them.... so i decided not to at the moment. maybe next week.

I am disappointed as I think i paid premium for local set but their service is not up to par.
how i wish SIS is like Dell....complain today come tomorrow...lol
This post has been edited by old newspaper: Oct 3 2008, 12:27 PM