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 ~~~~ UOX ~~~~, Credit expired 1 day after 26th birthday

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lord_aminkin
post Feb 26 2009, 03:09 PM

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I don't know where to forward this trouble I'm having with Celcom UOX. I've already sent an email to careline@celcom.com.my and currently waiting for their respond. The problem I'm having is started last week when I somehow know a girl and started SMS'ing her everyday *before this I rarely SMS'ing unless its something important cause I'm a looser with no girlfriend.. tongue.gif* I started having this failed sms delivery occasionally *though it delivered later with few minutes or even hours late* but got worse yesterday. Every sms I sent failed to deliver by celcom until it received by my friend this afternoon. And this friend of mine receiving all the same message that I sent a few times because of the failure.

And it still happening today everytime I replied to her. You know, its like I'm in the Lake House movie or something. I replied to her message but failed again and again. Then she replied to my late message, by that time I already lost track which message is which. And its really suck. *and its my innocent handphone who received the wrath feeling from me or is it its fault?*

I know UOX is for a low budget students like me but does that given every rights for them to provide a suck service like this. Hell, no. I really like Celcom UOX but this just suck big time. And I was wondering if I'm the only person having this trouble?
Can please someone from Celcom explain waht is happening here? Is it because your company upgrading a line/cabel or something?
lord_aminkin
post Feb 26 2009, 05:55 PM

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I started to get the failed delivery every time I'm sending a message is about 2 am last night and last until about 5 - 6 am. Isn't that the time where normally people asleep. Now that all those fail delivered sms is finally delivered the messaging back to normal again. Haish, hopefully it won't happen again.
lord_aminkin
post Feb 27 2009, 03:59 AM

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QUOTE(cucubud @ Feb 26 2009, 09:16 PM)
Maybe Celcom is doing upgrading work near your area during that time.  They pick the least busy time to do upgrade work and that time is midnight
*
Man, I hope that is true and this isn't a problem that will happen constant and occasionally in the future because its suck.

QUOTE(fruitie @ Feb 26 2009, 11:42 PM)
Cannot port from Xpax to Upax as it is from the same telco. You need to port out to other telco then only port back to Upax a.k.a. U.O.X. smile.gif
*
Too much hassle. Well, perhaps someone might think its worth it and might as well as do it.
lord_aminkin
post Feb 27 2009, 01:41 PM

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QUOTE(fruitie @ Feb 27 2009, 10:05 AM)
It is worth the hassle. In the end, you will get a trade of best prepaid in the market. Well, if you are below 26.. smile.gif
Why not give it a try? If I were a prepaid user, I'll try it too. Anyway, I'm a postpaid user, it serves me well so far.
*
I'm already using UOX. But I want some of my friend to change to UOX but they definitely will be thinking too much hassle. You see, 8pax on UOX can't add normal Celcom number, no?
lord_aminkin
post Mar 2 2009, 02:53 PM

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QUOTE(ozone2008 @ Feb 27 2009, 06:35 PM)
the rate to call celcom using UOX is 0.15
the rate to sms celcom using UOX is 1 see

it's like the whole of celcom is your 8pax laa!!
But on birthday bonus I can call/sms for free for 7 days only for my 8pax number. Sadly I've got a lot of friends using Celcom even my mother but only a few using UOX. Its so unfortunate for such an opportunity.

By the way, my failed delivery sms is happen again quite a few times now. I don't think it has anything to do with Celcom upgrading something near my area because its only happen to one particular number of my friend. Its a quite annoying because my reply is received late and the other party asking why I'm not replying her message.
lord_aminkin
post Mar 2 2009, 03:44 PM

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I think the free airtime got normal expiration date. Only normal reload should last until your 26.
lord_aminkin
post Mar 3 2009, 11:40 AM

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QUOTE(MNet @ Mar 2 2009, 11:27 PM)
many people face the same problem with you.
Coz celcom is not really commitment in provide the cheap rate to the customer
*
I'm with you on that bro.
lord_aminkin
post Mar 3 2009, 04:38 PM

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QUOTE(geroro @ Mar 3 2009, 12:24 PM)
really? so far i'm satisfied with the rate. i just want to extend the validity asap
*
Yeah, everyone is ok with that. Only sometimes there's glitches about their services. Mine is always have failed delivery message every once in a while. And recently its getting worst. Just my previous post about it. It still happen every now and then.

 

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