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 GAINWARD ATI USERS CLUB - All Welcome, News, Info, Queries, Support, Hot Pics

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Stef41
post Sep 20 2008, 06:25 AM

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QUOTE(NetRaid @ Sep 18 2008, 11:41 AM)
TO ALL GAINWARD 4850 GOLDEN SAMPLE & CUSTOM COVER USERS

NOT all 4850 have problems. Only FEW Gainward 4850 GS & CC cards from 15th August till 10th Sep 2008 batch. Please do not worry.

Gainward explained that it's not a faulty chip, but an unstable one, so not many will have this problem.

Just bring back your card to us for an exchange anytime between 11am to 6pm. Outstation users post it back to us.

So sorry for any inconvenience caused. We just want to be safe.

We would like to assure everyone that the latest batch (18th Sep onwards) comes will not have this problem.  icon_rolleyes.gif
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Hi Netraid, Hello all

Stephane from France.
Bought 4850 GS in the mentioned period of time and experienced many crashes, black screens in GAMES, benchmark softwares... I did all the stuff as did "Tech1310..." Now he's happy with his new card, hopefully! thumbup.gif
And now the card is on the way back and I will get a new one soon. And I want a good one this time. smile.gif

So Question: in your opinion are we also facing the same problem in Europe with this instable chip fitted on some cards between the 15 to 10 sept?
Is there any official com ready to be released by Gainward on this if we are also affected?

thx in advance for your feedback.

Regards

stef/
Stef41
post Sep 20 2008, 06:56 AM

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Hi Again,

Desmond1310...not Tech1310... Sorry ( But he tried so many things that one can call him "Tech" notworthy.gif )

Stéphane.


Added on September 20, 2008, 7:02 am
QUOTE(ben3003 @ Sep 20 2008, 06:53 AM)
Wow, all the way from France. Netraid is gainward distributor in Malaysia, i think all the gainward card are coming from the same factory. Need comfirmation from Netraid also..
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Hi,

Yes long way.
Don't want to see Netraid and get a new card... Too far!! biggrin.gif Even if Malaysia is a nice place to come.
I'm sure Netraid will have an answer. also, I asked Gainward Germany for some explanations.

Stef.

This post has been edited by Stef41: Sep 20 2008, 07:02 AM
Stef41
post Sep 20 2008, 07:33 AM

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QUOTE(celciuz @ Sep 20 2008, 07:02 AM)
Well I suppose because when you google 4850 GS it will show LYN as one of the results tongue.gif.

Stef41, the newer batch should not have problems IMO. My friend's was rock solid but mine was a little unstable, but since the distro agreed to change so I'll be arranging for it soon smile.gif. Thank god we had a reliable distro here in Malaysia.
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Hello,

It took me some minutes to understand "LYN" using google...
If you mean "massage" it's a Good joke... Also a good idea because you know with this card I'm a bit stressed. Probably Netraid will give 1 card + 1 massage stage for free to all of their favorites (and rich) customers... wink.gif

Stef.
Stef41
post Sep 20 2008, 02:22 PM

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QUOTE(Lacus @ Sep 20 2008, 11:22 AM)
@stef41, i think it should b the same batch..u could ask ur distributor for ur graphic card (gainward) over at France.If not mistaken, gainward actually told netraid bout SOME unstable chips so if not mistaken not all r affected..@jiraiya, wat os r u using? can tell us the specs of ur pc?
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Hello,

I contacted Gainward Germany for getting some feedback also.
Anyway I'll get ne new one. In France when you buy something you have 7 days to change your mind if you need for any reason... (legal delay) I used this legal delay to get a quick replacement. Just wondering if I'll get a correct one now.

My spec:


• Mobo Asus P5Q! don't want to go for SLI or Crossfire ---> With 1 card it's sufficiently a source of concerns... biggrin.gif
• Intel Core 2 duo E8400 not o/c
• Ventirad Noctua NH-U12P: silence and will be ok for cpu o/c
• DDR2 SDRAM GSkill F2-8500CL5D-2GBPK
• DVD Samsung SH-S223F/BEBE Sata
• DVD Philipps DROM5016 IDE
• HD Maxtor Diamond Max22 500 Go-32Mo – Sata 2
• HD Seagate Barracuda 200 Go – 8 Mo - IDE for my extra data
• GC Gainward Radeon HD 4850 512 Mo Golden Sample Edition
• PSU Thermaltake thoughpower 750w (bought last year, I that time I wanted to build "pwoerfull PC" but my wife changed my mind", so a bit oversized today)
• Case Antec 300 + 1 more Fan Noctua 120 NF-P12 1300 --> This case is excellent:: cheap, 12 cm & 14 cm fans in possibility to add 2 more in front & 1 more on the side ... PSU is fiited down (Fan of the psu is on the top of the psu in this case)

Screen is Samsung 206BW so 4850 will be pretty sufficient ( previously I had a 1950 pro... But it become a toaster before dying due to the power VRM .... Even with heatsink on it died! Good card but bad design. Hope new ATI generation are better. I seleted 4850GS not only for performances but mainly for its new PCB, power management and improved cooling. Hopr I will have any regrets.
I'm not pro ATI or Nvidia : I have other pcs with NV 6600 GT, 5700 LE currently running ( ok I need to say) And still have my first PC with YES a geforce 256 if you do remember that card! thumbup.gif

OS is Win XP SP3.


Stef.

Stef41
post Sep 20 2008, 02:58 PM

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Hi,

No no , I used to actually when I as a child. But this has nothing to do. For europe the tech suport is in germany, this is the only thing I found at 2:00 am this night before going sleeping.
Now I do'nt even know where I leave & need some coffee !!!Arghh!
Looking again at their site , it's Germany . Not a pb, I only need informations and if they confirm the problem eventually a way to see if I have a correct card considerng the new batch date (with S/N number for instance) . My distribution will do the job and change the card on his side . Stef.


Added on September 20, 2008, 3:08 pmHi again ,

And probably as several buyers of 4850 GS I'd really like to know from Netraid which unstable chip(fitted on some cars) is leading to some concerns reported here...

So this is:
Is Europe likely to be affected the same?
Is there any way to check if we have cards from new batch ( S/N or date on labels on the back of the card)
Which chip is in cause ?

Stéphane.

This post has been edited by Stef41: Sep 20 2008, 03:08 PM
Stef41
post Sep 20 2008, 11:54 PM

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Hello Netraid, Good French bravo! To be fair, Don't ask me to say hello in your national language...

Thanks for your answers.
I really choosen your card for its improved power management (hope chips will be really cooler, & its cooling system) .Coming from a 1950 pro you can understand I'm now taking care about those points.
My distributor will change my card for free, he's ok.: normally next week
I sent him your post and will see if I can get one manufactured by the 18th Sept.
Also I sent a mail to Gainward Germany and wait for their feedback: basically it's to see if they will confirm and get some advices.
I'll let you all know if I get some relevant feedbacks.
I'm really disapointed for the massage (will complain to Gainward for sure ;-) )but appreciated the pics you've sent (so may be I'll be nice with you and won't tell Gainward).

Finally do you have any idea regarding the chip that is causing this world wide "wind of panic ? :-) and leave me in front of an old PC without playing my favorites games (sniff! sniff!)

Stef.

Stef41
post Sep 21 2008, 12:39 AM

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QUOTE(hilmiangah @ Sep 21 2008, 12:14 AM)
thats why i choose the gainward nvidia model over ati..........
not flaming or whatever but i choose it bcoz that is what my budget allow.

and to stef in Malaysia we greet people with Apa Khabar.

pronounce it like this -> a -> pa -> ka -> bar
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Apa Khabar hilmiangah or Selamat petang I'd say.

Thanks for this short lesson. thumbup.gif

It's a really good site with good discussions on Gainward products and 4850 GS in particular..
Nothing like that found here for the time being because the 4850 Gs is quiet recent.

You also seems to have a very strong support from 1 distributor (Netraid , may be the major one in Malaysia no?).
Ok it's win/win support but at least they provide advices, and don't leave you in the mess. notworthy.gif

Regards

stef.




Stef41
post Sep 23 2008, 12:11 AM

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Selamat petang from France,

Gainward Germany have confimed that the first shipment of HD4850 GS was not ok: some cards with defects as siad by Netraid. wink.gif
However I do not have anymore precisions regarding the chip that would lead to the black screens that some of us experienced unfortunately.

Good news: New card to come soon. rclxms.gif
Then , I will complete mass effect ( I was closed to the end when my poor 1950 pro (non gainward...) crashed, play again Stalker shadow of tchernobyl before playing the new one... thumbup.gif

I'm sure The second Gainward HD4850 GS is going to make miracles!!! In the good way I hope... whistling.gif

Wish you all good GAMES

Regards,

Stef.







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