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 BSOD problem

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francischuahcw
post Sep 3 2008, 10:53 PM

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based on wat is mentioned below

http://www.runscanner.net/filelibrary/lv321av.sys.html

it has something to do with his webcam...
Logitech webcam

is that a Acer laptop having problem?

This post has been edited by francischuahcw: Sep 3 2008, 10:55 PM
francischuahcw
post Sep 4 2008, 10:43 PM

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so wats the conclusion now?
TS or maybe evelyn..did you trigger the problem?
please confirm the status..
francischuahcw
post Sep 4 2008, 10:55 PM

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there is conflict with your webcam driver.
try to find the latest driver for your webcam..
ur lappy come together with webcam?
francischuahcw
post Sep 4 2008, 11:23 PM

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QUOTE(Evelyn89 @ Sep 4 2008, 10:56 PM)

huh?how u know?
how to find a driver for the webcam...?
yeah,it came with the webcam.
*thanks you oh*you ppl are reli kind here! wub.gif


Added on September 4, 2008, 11:14 pmcorrection!i m not able to get access into the windows whenever this  blue screen appears-.-!
i hafta press the swtch button long long and let it shutdown-.- icon_question.gif
*
It is stated there my dear..

the error is on lv321av.sys which is a logitech company manufactured webcam.
further information you can refer below link.

http://www.runscanner.net/filelibrary/lv321av.sys.html

i wish to assist you on this but i am afraid i couldn't as you are too new too.
maybe let the seniors who are capable to guide you do it as i worry i might spoil your lappy.

the worse case is you know wat is going on with your lappy and send to shop to ask them help you.
maybe that is better for you rather than you DIY.
francischuahcw
post Sep 4 2008, 11:30 PM

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QUOTE(Evelyn89 @ Sep 4 2008, 11:24 PM)
dmp???zipped file???
*gettin more blur than ever* doh.gif
*
wat is mean by eclectice is...
there is a file located in c:\window\minidump..

you copy all the file there, use winzip to zip it..and upload it here.
there will be senior that knows how to interpret those data help you check wat is your problem.know?

just like when you go see doctor..you tell him wat symptom you have..then he will know wat sick you are lo...
francischuahcw
post Sep 4 2008, 11:42 PM

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tongue.gif

This post has been edited by francischuahcw: Sep 4 2008, 11:47 PM
francischuahcw
post Sep 4 2008, 11:47 PM

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so wat u have here is we can let u know ur laptop have problem..
but since you cant solve it yourself..
have to send to shop to repair then
francischuahcw
post Sep 4 2008, 11:56 PM

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QUOTE(Evelyn89 @ Sep 4 2008, 11:55 PM)
ths a LOT!*comforted* but my 3 yrs old mentality refrain u ppl's physical helps from solving my lappie problem-.-
*
.....cant say like tat la..or else nowadays computer shop close shop liao
technician no work liao..
get wat i mean?
francischuahcw
post Sep 4 2008, 11:58 PM

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lower part of the screen short
error on lv321av.sys

refer below suggest that is the webcam crashed though

http://www.runscanner.net/filelibrary/lv321av.sys.html


Added on September 5, 2008, 12:29 amwell..guess wat..
i manage to get her done and upload those file necessary to analyze her minidump.

please wait patiently ya.

This post has been edited by francischuahcw: Sep 5 2008, 12:29 AM

 

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