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 List of Restaurant that can charge 5% service tax., the list is updated! download it here!

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Jordy
post Sep 8 2008, 09:28 PM

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QUOTE(angelgemini @ Sep 8 2008, 07:03 PM)
Neway karaok...
i duno how to spell .. sorry
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Neway Karaoke is registered under Neway Karaoke Box Sdn Bhd, and it is confirmed that they are NOT in the list.
You could lodge a complaint to the Customs department if you retained the receipt.

QUOTE(wenjie86 @ Sep 8 2008, 07:19 PM)
they still charge 5% of gov tax but not 10%service tax..

comfirm.. i kept all the receipt whenever i visit to KFC n McD
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KFC and McDonald's are IN the list as I pointed out earlier, so they CAN charge the tax.

QUOTE(stfu @ Sep 8 2008, 08:04 PM)
As informed by my friend (a hotelier), the 10% service charge is only imposed if you dine-in at the outlet. If you do take-away, you won't be charge the 10%. His reasoning is that, when you dine-in the staffs will have to serve you the food, entertain whenever you call to ask for chilli sauce/tomato sauce/pepper/tissue/whatnot. Whereas when you do take-away, they just prepare your food and off you go.

I don't know whether this is applicable for all outlets, I'm sure it should though, but whenever I did take-away at McD I didn't see them charging 10% on my receipt. Different if I dine-in, then they'd charge the 10%. Not sure about now whether they still practice this, long time never eat fast food already. Would be nice if somebody who dine-in and take-away can keep their receipts and clarify this.
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Yes, you are right. But even if you dine in, you will still have to do self-service. Chilli/tomatoe sauce or tissue can be obtained at the side.
The service tax is for the "service" of air-conditioning and the seats for you to dine in smile.gif That is the service they provide.

QUOTE(fookiat @ Sep 8 2008, 09:05 PM)
From what I understand, the 5% have to be returned to the government.

Government called it 'service tax'. rclxms.gif

Restaurant called it 'government tax'. rclxms.gif

I hope that there are people out there that can enlighten me on this. tongue.gif

I got this from theedge.

» Click to show Spoiler - click again to hide... «


http://www.theedgedaily.com/cms/content.js...151520-7fbda08a
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Oh? I am not so sure then. It is very complicated in Malaysia as we know biggrin.gif But in Australia, we call it Goods and Services Tax (GST) that would be returned to the Government. I heard before that Malaysia wanted to implement the GST as well last year, but no news about it since doh.gif
It is like having an inefficient Government running the country smile.gif
moneysaya
post Sep 13 2008, 09:03 AM

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How should I tell the outlet manager that I should not be charge...
TSfookiat
post Sep 13 2008, 06:24 PM

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QUOTE(moneysaya @ Sep 13 2008, 09:03 AM)
How should I tell the outlet manager that I should not be charge...
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its up to you really..

do you want to exercise your rights as a consumer?

you can always state your case to the consumer association or the customs but I doubt it will have much use...

good day!! smile.gif
fraulein
post Sep 27 2008, 11:03 AM

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Anyone knows where is the Fong Lye Restaurant registered under which company? Went to dine there last week. Set meal is not expensive but but add service tax and government tax it became over RM100. Wanna check whether they are liable to charge government tax or not...
Blue07
post Mar 17 2009, 11:40 AM

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QUOTE(fookiat @ Sep 8 2008, 09:05 PM)
From what I understand, the 5% have to be returned to the government.

Government called it 'service tax'. rclxms.gif

Restaurant called it 'government tax'. rclxms.gif

I hope that there are people out there that can enlighten me on this. tongue.gif

I got this from theedge.

Yes, the 5% is government service tax and is paid to the government. I have to pay it so I know.

TSfookiat
post Mar 19 2009, 06:35 PM

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QUOTE(Blue07 @ Mar 17 2009, 11:40 AM)
Yes, the 5% is government service tax and is paid to the government. I have to pay it so I know.
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thanks for confirming.. rclxms.gif
lowyatben
post Mar 23 2009, 02:50 PM

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Hi, may I know if we could (legally) refuse to pay service charge in restaurants in Malaysia? I tried Googling for this but nothing concrete came about.

Is service charge (really) only applicable for dine-in only?

Thanks,
digilife
post Jul 31 2009, 01:12 AM

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any latest updates

thanks
DarReNz
post Aug 15 2009, 05:30 PM

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is service tax and service charge the same thing ? i just went to umai-ya and they charge the 5% gov tax & 10% service charge
MilesAndMore
post Aug 15 2009, 08:48 PM

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QUOTE(DarReNz @ Aug 15 2009, 05:30 PM)
is service tax and service charge the same thing ?

Usually we refer "service tax" as government service tax (GST). "Service charge" is the 10% one.


QUOTE(DarReNz @ Aug 15 2009, 05:30 PM)
i just went to umai-ya and they charge the 5% gov tax & 10% service charge
Where and what is umai-ya ? Don't think they are eligible to charge the 5% GST. Is umai-ya a restaurant in some 4 or 5-star hotel ? If yes, then may be they can charge the 5% GST.

smwah
post Aug 15 2009, 11:23 PM

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Got once at secret recipe, the service so poor that my friend complain to the manager. Some more got the service charge, my friend taruh the manager, ask him better educate your staff. No service at all, if I educate your staff you better pay me some service charge as well. tongue.gif Luckly he apologize.
I just wondering how they categorize to charge 5% or 10% or even 15%. It is up to their management or there is any guideline. If not it is not fair to consumer.
DarReNz
post Aug 16 2009, 06:55 AM

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QUOTE(MilesAndMore @ Aug 15 2009, 08:48 PM)
Usually we refer "service tax" as government service tax (GST). "Service charge" is the 10% one.
Where and what is umai-ya ? Don't think they are eligible to charge the 5% GST. Is umai-ya a restaurant in some 4 or 5-star hotel ? If yes, then may be they can charge the 5% GST.
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nah it's a japanese restaurant located an uptown and damansara perdana and they are new about a year old
MilesAndMore
post Aug 16 2009, 09:44 AM

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QUOTE(DarReNz @ Aug 16 2009, 06:55 AM)
nah it's a japanese restaurant located an uptown and damansara perdana and they are new about a year old
Then you can lodge a complain to LHDN if you want to smile.gif

cherylwong
post Aug 21 2009, 10:08 PM

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i get super irritated with the service charge more than the government tax.
For example, OLD TOWN. We have to write everything we want down. Those workers only come and collect the bill. When we want to pay, some will even ask us to walk over to the counter to pay ourselves. Get my point? Why do they impose a 10% service charge when they did not even serve us?
tapr00t123
post Aug 28 2009, 02:59 AM

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QUOTE(cherylwong @ Aug 21 2009, 10:08 PM)
i get super irritated with the service charge more than the government tax.
For example, OLD TOWN.  We have to write everything we want down. Those workers only come and collect the bill. When we want to pay, some will even ask us to walk over to the counter to pay ourselves. Get my point? Why do they impose a 10% service charge when they did not even serve us?
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I absolutely agree with you. If that happens to me, I rather pay the service charge at some mamak restaurant! Faster service + cheap food! tongue.gif
Crystalkhor
post Aug 28 2009, 04:59 AM

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QUOTE(tapr00t123 @ Aug 28 2009, 02:59 AM)
I absolutely agree with you. If that happens to me, I rather pay the service charge at some mamak restaurant! Faster service + cheap food!  tongue.gif
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Some restaurant and cafes that charge the 10% service charge, they do give it to their employees as service point on top of their basic salary. Let's face the truth, you can hardly live if you make few hundred bucks nowadays, that's why this service point may become their motivation to provide a better service to the customer. I do run a franchise, that's why I know.
sotong168
post Jan 8 2010, 03:56 PM

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hi, may i know where to get the latest list? thks~

301 Rasa Ayamas Sdn Bhd 02000551-02 @ selangor is listed, Kuching branch business is so-so only also can impose tax? rclxub.gif


cyjh
post Jan 9 2010, 01:20 AM

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IMHO, govt shld regulate all this additional chg.
Service charge - shld be remove from all bills (ie in the United States they pay service charge if the service is good normally at 10 to 20%) this increase productivity and better service (however due to marehsia culture i think most would not even bother to pay even service is good, attitude problem)
Govt tax - if chargeable need to provide licence number on the receipt. (so that we keep all receipts year end we audit our receipt, and if find out not payable then we claim and less out from out personal tax/claim back from paying to GOVT!!!) then GOVT go after this restaurant and fine them watever amount they want. ie maybe 10% of the GOVT revenue loss on collection of taxes just like THEY fine us if we pay late.

why ALWAYS penalize the public who earn peanuts and let the big fish run away mad.gif

maybe now we keep the receipts and lodge complains to customs. proof of payments to them but fail to remit to govt.
together we can get this charges remove altogether.
Awakened_Angel
post Jan 9 2010, 05:06 PM

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QUOTE(cactus1 @ Aug 28 2008, 03:12 PM)
10% is SERVICE CHARGE (TIPS)

5% is GOVERNMENT TAX
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many chinaman kopitiam charge anyway... I once ask them do you have the right to collect? the boss jsut keep quiet... vmad.gif

and make me pay anyhow


Added on January 9, 2010, 5:08 pm
QUOTE(MilesAndMore @ Aug 15 2009, 09:48 PM)
Usually we refer "service tax" as government service tax (GST). "Service charge" is the 10% one.

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what`s the difference??

In details.... thanks


Added on January 9, 2010, 5:11 pm
QUOTE(rayzrblade @ Sep 6 2008, 03:26 PM)
1. The public can decline to pay service tax to restaurant owners who fail to display

    their service tax license issued by the Royal Malaysian Customs.

HOW does it looks like? the license?
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OK... I will try to interrogate the kopitiam boss later...

Boss.. bill... eh.. service charge? do you have the license? I want to seee it

I bet they will get p1ssed

This post has been edited by Awakened_Angel: Jan 9 2010, 05:11 PM
edyek
post Jan 9 2010, 10:02 PM

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Darn, This is so good thread. I've always dine at Upperstar, KK, Sabah. And sometimes the services they provide truly sxxks, and yet they collect 10% service charge. Since their name is not stated in the 5% GST, can I not pay that 15% ?



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