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Hardware Samsung 943BWX problem, 943BWX user, help me..!!

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TSkazairol
post Aug 27 2008, 12:21 AM, updated 18y ago

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Why the display become like this?;
user posted image

I use DPT(Dead Pixel Tester), supposedly the display is like this;
user posted image

When watching movie;
user posted image

and this is what its suppose to show;
user posted image

any idea why? I use printscreen to show what its supposed to display, using the same monitor, but the actual display is different(what u see with ur own eye)

I use DVI cable for this LCD, and connect it to Zotac GF 9600GT AMP, use 1440x900 resolution(native), 75 refresh rate.

Things that i tried to overcome this problem;
-Use analog input(FAIL)
-Use different refresh rate(FAIL)
-Use different resolution(FAIL)
-Update GC driver(FAIL)
-Adjust color setting and other setting on monitor menu(FAIL)

This problem not happen when I use other monitor, and I oredi tried this monitor with other PC, still got the same problem.
Is this monitor faulty or got some setting that I missed?

Help me.. I really wanna use this LCD.. icon_question.gif icon_question.gif icon_question.gif


syazone
post Aug 27 2008, 12:27 AM

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tested on other pc and problem still happen? should RMA it, i guess... no other choice
netmatrix
post Aug 27 2008, 12:28 AM

The machine... it sees everything.
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Looks like it can display gradient well. It may be a bent DVI cable connector. But its just a guess. If the same problem persist in another PC, then the monitor is at fault. Just get it waranted.
TSkazairol
post Aug 27 2008, 12:35 AM

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QUOTE(syazone @ Aug 27 2008, 12:27 AM)
tested on other pc and problem still happen? should RMA it, i guess... no other choice
*
huhu.. rma cry.gif

QUOTE(netmatrix @ Aug 27 2008, 12:28 AM)
Looks like it can display gradient well. It may be a bent DVI cable connector. But its just a guess. If the same problem persist in another PC, then the monitor is at fault. Just get it waranted.
*
yea, the display is like water color drawing. i tested using analog cable also same. so fast become faulty.

how long it takes for rma? this lcd is from thundermatch lyp.
netmatrix
post Aug 27 2008, 12:45 AM

The machine... it sees everything.
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I don;t have any idea how fast Thundermatch deals with their RMA stuff. But good luck anyway.
victordna
post Aug 27 2008, 01:15 AM

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when i used the monitor. it wasn't like this. gave me clear image. i think have to go claim warranty aldy.
TSkazairol
post Aug 27 2008, 01:20 AM

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QUOTE(victordna @ Aug 27 2008, 01:15 AM)
when i used the monitor. it wasn't like this. gave me clear image. i think have to go claim warranty aldy.
*
hmm.. what to do. no other choice. cry.gif
fariz
post Aug 27 2008, 03:56 AM

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just send it directly to samsung in pj
TSkazairol
post Aug 27 2008, 08:54 AM

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QUOTE(fariz @ Aug 27 2008, 03:56 AM)
just send it directly to samsung in pj
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ooo.. can i get the address?
fariz
post Aug 27 2008, 09:10 AM

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QUOTE(kazairol @ Aug 27 2008, 08:54 AM)
ooo.. can i get the address?
*
Lot 11, Jalan 51A/219 Petaling Jaya, Selangor

Tel: 1800 88 9999

just beside federal highway.. near avon
TSkazairol
post Aug 27 2008, 09:16 AM

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QUOTE(fariz @ Aug 27 2008, 09:10 AM)
Lot 11, Jalan 51A/219 Petaling Jaya, Selangor

Tel: 1800 88 9999

just beside federal highway.. near avon
*
tq2..
u use this monitor also right? do u think mine is really faulty?
fariz
post Aug 27 2008, 10:05 AM

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QUOTE(kazairol @ Aug 27 2008, 09:16 AM)
tq2..
u use this monitor also right? do u think mine is really faulty?
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if the color is like that, something is wrong..

when setting up my monitor, i didn't use any of their software.. just adjust using osd.
darkdevilrey
post Aug 27 2008, 12:11 PM

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got drop before is it?

by the way,send it to your nearest samsung service centre.

or low yat plaza 3rd floor.


TSkazairol
post Aug 27 2008, 12:26 PM

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QUOTE(darkdevilrey @ Aug 27 2008, 12:11 PM)
got drop before is it?

by the way,send it to your nearest samsung service centre.

or low yat plaza 3rd floor.
*
dunno la, i got this from forumer, he use it for 3 weeks only.
when i install this to my pc, the display oredi like that.

this is what it looks like when the forumer use this lcd;
Attached Image
i think its oredi faulty right from the beginning. sad.gif
cky80
post Aug 27 2008, 12:42 PM

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one of the pins are bent if ur using vga.

if not try changing the wire for dvi? rclxms.gif
TSkazairol
post Aug 27 2008, 12:46 PM

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QUOTE(cky80 @ Aug 27 2008, 12:42 PM)
one of the pins are bent if ur using vga.

if not try changing the wire for dvi? rclxms.gif
*
test it oredi.. be it vga or dvi, still the same..

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