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 Aifontriji-hang-while-installing-apps-syndrome, Symptoms and steps on how to recover.

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TSstringfellow
post Aug 26 2008, 12:12 AM, updated 18y ago

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Just had a "stuck at Apple logo" symptom on my iPhone. Happens after I have purchased Koi Pond from Appstore, purchase from the AppStore app on the iPhone, NOT from iTunes. Koi Pond was downloaded wirelessly into the iPhone from the purchase, and proceeds to install. Installation of Koi Pond, at first, appears to progressing, but after a while, it went back to reset the progress meter, basically looping itself.

Left the iPhone on Auto-Lock setting to NEVER, and let the App install itself, figuring that the Sleep mode was probably the culprit. However, I was too tired to notice that I did not plug in the power cable, thus leaving it looping-install the Koi Pond, until the battery drains itself.

Woke up with the dreaded "iPhone stuck at Apple logo" syndrome. Multiple attempt to revive the iPhone via reset (Power + Home, hold it down till iPhone turns itself off), and turning it on again, fails to recover the iPhone back again. It remains stuck at the Apple logo, even after the battery is was still holding some charge.

Here is how I recover:-

1. Press and hold the Power and Home button until the iPhone turn itself off. This must be done without the iPhone connected via cable to your computer.
2. Press and hold the Home button, and while still pressing the Home button, plug in the cable to the iPhone. Keep holding down the Home button.
3. iTunes will now recognize the iPhone entering recovery mode, click Restore to recover.

iTunes is in the process of restoring the iPhone, I'm thankful that I've dilligently backed up the iPhone every night before I go to bed.

Hope this helps anyone in similar situation. Cheers!

EDIT: Make sure you "restore from a backup" and NOT "set it up as a new iPhone" else you will lose all your previous iPhone state, ie game-saves, SMSes, the works.

This post has been edited by stringfellow: Aug 26 2008, 12:14 AM
TSstringfellow
post Aug 26 2008, 12:24 AM

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Additional addendum:

Also make sure that you have inserted your sim card, and get a signal, showing "My Celcom" or "Maxis" or "Digi" displayed, signifying you have coverage. This is IMPORTANT to fully-unlocked Aifontrijis, as your backups are TIED to the sim that it was backed up upon.

I learned this just now when, the initial restore from my latest backup failed, because I could not get a signal in, meaning no Celcom coverage. The backup failed, and on the iPhone it shows a popup message saying backup could not recover because iPhone is either locked or out of signal coverage.
TSstringfellow
post Aug 26 2008, 12:27 AM

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I need something to calm my mind, after all that is going on, and still going on.
TSstringfellow
post Aug 26 2008, 12:32 AM

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99 cents is a good deal for me. They've added new features and listened to the reviews and requested features asked from the review posted by those who had bought the app.
TSstringfellow
post Aug 26 2008, 12:36 AM

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And once you have recovered using the backup, make new backups after all is working fine. That way, you will have something to fall back to if anything goes wrong again.

OT: David bro, does your band play live gigs anywhere?
TSstringfellow
post Aug 26 2008, 12:40 AM

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QUOTE(surpent @ Aug 26 2008, 12:35 AM)
String, just your iphone hang when dl this apps or there is other case ?
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Basically, it goes on "Installing" and loops itself endlessly, until the battery drains itself off. This had never happened before, it can be either one of these two possibilities:-

1. The Koi Pond app fails to install correctly and restarts the installation process, and loops itself.

OR

2. The installation of the app from within AppStore app on the iPhone itself is buggy.

If it is case #1, you would see tons of complaints on the Koi Pond page on iTunes itself, but strangely that is not the case here. Case #2 may be the culprit, plus I was roaming on Softbank, so someone may be trying to call and contact me during the installation period and this clashes with the installation. I did check with my mailbox, and I have two incoming calls gets rerouted into voicemail with the timestamp dating to the time I was doing the installation while I was in Japan.
TSstringfellow
post Aug 26 2008, 12:45 AM

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QUOTE(gpsp @ Aug 26 2008, 12:40 AM)
Can you actually feed the koi now? the last i play on my friend's iphone, if you touch the screen, it will create ripples and scare all the koi away. Thats the only thinkg you can do.
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Yes, you can feed the koi now. It's called Finger-nibbling.

http://phobos.apple.com/WebObjects/MZStore...=286420263&mt=8
TSstringfellow
post Aug 26 2008, 02:08 PM

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QUOTE(d3vilzzzz @ Aug 26 2008, 01:48 PM)
t/s steps same as if the phone non 3G?
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Should be the same, as long as it is running on the same firmware version.

QUOTE(neekun @ Aug 26 2008, 01:51 PM)
Ooo..thanks a lot String. I will make sure my Digi sim is always inserted for is doing restore. But just wonder if i subscribe to let say Celcom and did not do a backup and phone crash, upon restore with Celcom sim card inserted, does it work?  unsure.gif
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I cannot answer this as I have only tried this with my Celcom sim. The backup did fail until a signal is received, so it could be either it wants the carrier that it had backed up with, or possibly any valid carriers. In the case of fully unlocked units, if it is the latter, it should not be a problem at all.

QUOTE(JasLyn @ Aug 26 2008, 01:54 PM)
heheheee... pucat jugak eh string heheheheee... This is d best part of having stock unlocked unit... restore suka2 without headache and itunes keeps all d apps purchased on apps store...

But what if we log in to other pc/mac itunes and sign in to our acc? does d purchased apps will be there? (I dont mean backups)...
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Yup, pucat beb. tongue.gif First major glitch there.

Purchased apps will only be available at the PC/MAC you downloaded to. If this is done over a spread of different computers, then it may prove to be troublesome to fetch them all in. You can opt to download them again, your iTunes account keeps track of all your purchases and if you chose to purchase the same app again, it will remind you that the app is already purchase, and you can redownload the app for free if you like.

QUOTE(neekun @ Aug 26 2008, 01:54 PM)
Yea yea..Koi Pond is cool, for just USD99 cents! I turned it on at my workplace...listening to the sound just to calm me down when I am stressed up haha...


Added on August 26, 2008, 1:57 pm

Or shake shake your phone and see the food drop into the pond where the fish will come and makan smile.gif
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Yup, or let them finger-nibble from you. Soothing......
TSstringfellow
post Aug 26 2008, 02:32 PM

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It is good that nothing seriously bad had happened to you. iTunes 7.x is already buggy as it is, I dont want it complicated further by adding Cydia into the mix.

My "Applications" tab on iTunes shows that I have 2 apps having new updates, but when I click it, it spits out "All applications are updated". In the AppStore on my Aifontriji, it states I have 4 updates for the apps installed on it, a major discrepancy there between the AppStore on Aifontriji and the "Application" tab on the iTunes. After what had happened before, I am doing the app updates SOLELY on the iTunes to avoid further complications. No more fooling around with the onboard AppStore on the Aifontriji to install these updates, or buying new apps for that matter, until Apple fixs these glitches.
TSstringfellow
post Aug 26 2008, 03:00 PM

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QUOTE(davidgary73 @ Aug 26 2008, 12:33 AM)
Hai..Hate the stuck logo situation. Glad the restore brings back everything String. Never know what wil happen but better to have backups.

How's your trip?
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Sorry, I must have missed out on your question about my trip. Didnt go anywhere while I was in Tokyo, it was a Time Out for me. Went to the airport, grab something to eat, and then go back watch Olmypics closing ceremony. tongue.gif

Today going to Paris. Segway in the morning, and the rest of the day at DLP, until closing time. Looking forward to their Fireworks. biggrin.gif

TSstringfellow
post Aug 26 2008, 03:54 PM

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Log into your iTunes account, and navigate to the Texas Hold Em app page, and click purchase. If your Texas Hold Em is tied to that iTunes account you have just logged in, a popup will come out stating that you have already purchased the app, and ask if you would like to redownload it for free.

TSstringfellow
post Aug 26 2008, 04:28 PM

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If you get billed, I'll gift you Texas Hold Em.
TSstringfellow
post Aug 26 2008, 07:12 PM

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Work, not holiday. Depends on my roster.

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