Just had a "stuck at Apple logo" symptom on my iPhone. Happens after I have purchased Koi Pond from Appstore, purchase from the AppStore app on the iPhone, NOT from iTunes. Koi Pond was downloaded wirelessly into the iPhone from the purchase, and proceeds to install. Installation of Koi Pond, at first, appears to progressing, but after a while, it went back to reset the progress meter, basically looping itself.

Left the iPhone on Auto-Lock setting to NEVER, and let the App install itself, figuring that the Sleep mode was probably the culprit. However, I was too tired to notice that I did not plug in the power cable, thus leaving it looping-install the Koi Pond, until the battery drains itself.

Woke up with the dreaded "iPhone stuck at Apple logo" syndrome. Multiple attempt to revive the iPhone via reset (Power + Home, hold it down till iPhone turns itself off), and turning it on again, fails to recover the iPhone back again. It remains stuck at the Apple logo, even after the battery is was still holding some charge.

Here is how I recover:-

1. Press and hold the Power and Home button until the iPhone turn itself off. This must be done without the iPhone connected via cable to your computer.
2. Press and hold the Home button, and while still pressing the Home button, plug in the cable to the iPhone. Keep holding down the Home button.
3. iTunes will now recognize the iPhone entering recovery mode, click Restore to recover.

iTunes is in the process of restoring the iPhone, I'm thankful that I've dilligently backed up the iPhone every night before I go to bed.

Hope this helps anyone in similar situation. Cheers!

EDIT: Make sure you "restore from a backup" and NOT "set it up as a new iPhone" else you will lose all your previous iPhone state, ie game-saves, SMSes, the works.

This post has been edited by stringfellow: Aug 26 2008, 12:14 AM

With such expertise in LYN helping, i am gonna get my iphone soon
Earlier on was worrying bout the support.

This post has been edited by kayden: Aug 26 2008, 12:18 AM

Additional addendum:

Also make sure that you have inserted your sim card, and get a signal, showing "My Celcom" or "Maxis" or "Digi" displayed, signifying you have coverage. This is IMPORTANT to fully-unlocked Aifontrijis, as your backups are TIED to the sim that it was backed up upon.

I learned this just now when, the initial restore from my latest backup failed, because I could not get a signal in, meaning no Celcom coverage. The backup failed, and on the iPhone it shows a popup message saying backup could not recover because iPhone is either locked or out of signal coverage.

Alamak......string bela ikan at Aifon ar?!
House no place meh?! Hahaha....

I need something to calm my mind, after all that is going on, and still going on.

the koi app is sure tempting at 99cents...

*must resist arghh!*

OT: Fish cannot claim your mind bro, the only way is to face the problem or relax. Like me work non-stop, ppl see me no life but i enjoy while i work and while i relax i'm didnt think stuff of any just enjoy

This post has been edited by louismhc: Aug 26 2008, 12:39 AM

The koi app is crap, dont waste money on it. Although I have a large japanese koi pond

99 cents is a good deal for me. They've added new features and listened to the reviews and requested features asked from the review posted by those who had bought the app.

Hai..Hate the stuck logo situation. Glad the restore brings back everything String. Never know what wil happen but better to have backups.

How's your trip?

This post has been edited by davidgary73: Aug 26 2008, 12:36 AM

String, just your iphone hang when dl this apps or there is other case ?

And once you have recovered using the backup, make new backups after all is working fine. That way, you will have something to fall back to if anything goes wrong again.

OT: David bro, does your band play live gigs anywhere?

Currently FW2.0.2 is not that stable if you have lots of appstore applications intalled. Apple realised the problem, and working on another FW update next month(Sept).

@ davidgary73

aifonej kita yang sudah dipecah-penjarakan tidak boleh menggunakan "backup" untuk memulihkan semula akibat penggunaan aplikasi-aplikasi parti ketiga yang akan menjana "plist" secara automatik.

Basically, it goes on "Installing" and loops itself endlessly, until the battery drains itself off. This had never happened before, it can be either one of these two possibilities:-

1. The Koi Pond app fails to install correctly and restarts the installation process, and loops itself.

OR

2. The installation of the app from within AppStore app on the iPhone itself is buggy.

If it is case #1, you would see tons of complaints on the Koi Pond page on iTunes itself, but strangely that is not the case here. Case #2 may be the culprit, plus I was roaming on Softbank, so someone may be trying to call and contact me during the installation period and this clashes with the installation. I did check with my mailbox, and I have two incoming calls gets rerouted into voicemail with the timestamp dating to the time I was doing the installation while I was in Japan.

Can you actually feed the koi now? the last i play on my friend's iphone, if you touch the screen, it will create ripples and scare all the koi away. Thats the only thinkg you can do.

@nokia

Aku baru jer restore 3g aku guna backup ej pasal nak balik all sms, calendar dulu, tahu apa jadi, pertama my celcom tukar jadi o2-uk (ej aku dlu mmg saja buat o2-uk), yg kedua tetiba jer dlm setting international wujud negara Malaysia....

well.... thanks for tip String bro.
Hope that upcoming firmware 2.1 will be much more stable.

I read newspaper that.... in US state, there are a group of people sueing Apple for the iPhone 3G cos of the not stable firmware and signal dropping issues.

We are on a break to finish the 2nd album production. Will surely let you know our next gig and hope you can drop by and hang out.


Ya..i sudah disable my backup since i have most of my contents in my comp.

there was once when i was syncing with itunes, i got a call from my friend and it interrupted the syncing process
after that i couldn't open any app downloaded from the app store until i reinstalled all the app again

This post has been edited by c_calvin: Aug 26 2008, 12:44 AM