I called them about the slow connection and TmNuts customer service are real smart..don't think they know anything about computer at all

1st, they ask me to disable my firewall, then ask me to disable my antivirus, ask me not to share my connection..use alone only..ask me if i use any wireless router..i say yes

then he ask me don't use..i fxxx that fella kaw kaw..i've been using all these stuff for 2 - 3 years with streamyx and no prob with the connection..now my connection got prob you don't provide

solutions for me and ask me to remove all my stuff? which i find it very irrelevant