I think I am starting to feel the some problem with AMAX. It seemed that the speed is inconsistent for the past 2 days. I am staying just at the back of Lisa De Inn where they claimed the station is there. It was working well for almost a month but after reading this, I am having worries already.

Has anyone be able to contact them successfully? I tried yesterday till today. Still to no avail. Nobody picking up the phone. Is their office even open? Maybe I will drop by to see them tomorrow.

I've got that email reply as well which is just machine generated

I've just got through their customer service by calling the 03-77262629 after calling for numerous days. I spoke to the guy, they claimed that their period of restructuring involves from April till End of May. However, they will try to finish it up as soon as possible.

Anyhow, I tried calling again wanting to know how are they gonna notify us once it is up. Unfortunately, nobody is picking up the phone again. Their customer service is really almost non-existence.

Well, I quite like AMAX service in terms of internet speed. So I am gonna wait, in the mean time, I will just subscribe to Prepaid mobile internet and tether it via Joikuspot. A bit pricey but just temporary.

So that means shall be parked under YTL network?

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Added on May 15, 2010, 1:10 pmI just went to their office. They claimed that it is gonna last till early July but no charges would be made. I asked whether this is company restructuring or network restructuring, the staff said network restructuring which in my opinion makes no sense coz it could have been done in stages and should not involve the hiatus of the whole network. I asked if any extra charges to cancel the subscription. They said no but the RM100 registration fee will not be return. That's it, I am would unsubsribe, no point to drag on.

This post has been edited by nebousuke: May 15 2010, 01:10 PM

Their internet service was good. Customer service is non existent which was not a problem until shit happens

Office is operational. I've seen about 3 people in the office when I've got in there. Just that they don't pick up the phone. That's all

The staff that I spoke to in the office insisting that they are going through a network restructuring but I personally think that they are actually going through a corporate restructuring.

In fact I am gonna return the modem this coming saturday and cancel my subscription

LOL, it's a bit of an extreme idea. I shall go whenever I decided to wake up on Saturday could be my best answer for you.

Mind you, not all has been informed. I for one wasn't informed until my service was out. And the reply I've gotten so far varies from their staffs. Some claimed until end of May. Some claimed until early of July.

Er? No service, how to subscribe ler bang?

P1, internet service itself is congested. So I am glad that I've used Amax all along.

PJ area definitely is not

Return it. If not, they will consider that you are continuing your subscription

Unfortunately no. But if you subscribed 2 years deal. it should not incur extra in your billings

Abang, when you signed the deal for 2 years. The modem is given as free and no extra charges was made on the billing. Of course, now that they have this problem, you can just unsubscribe.

Coverage very good. Subscribe now.

*That's what noob lazy people should get. Lose money

Read the thread, you can start from newest post to the oldest. Then you get the picture

Last week was there. If no people there, don't care already la